Водонагреватель накопительный thermex titaniumheat 50 v slim инструкция

thermex TitaniumHeat 50 V Slim Electric Storage Water Heater User Manual

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Dear customer

Thank you for purchasing a Thermex water heater. Our company wishes you
comfort when using our products!
Before using the electric water heater for the first time, please carefully
read this manual and strictly adhere to the recommendations set forth
herein.

We would like to draw your attention to the fact that it is particularly
important for the marketing organization to correctly fill in the warranty
certificate! The warranty period shall be calculated from the date of sale of
the water heater.

Examine the product appearance in front of the seller’s representative with a
view to detect the presence of mechanical damage (dents, scratches, etc.).
Mechanical defects found at home will not be considered as warranty-relevant
ones!

Do not install or switch on the product in fire-hazardous areas, with
corrosive, acidic environment.
Do not connect the water heater to a power supply network that does not have a
ground connection!
Particularly important items are marked with the Warning Sign.

This manual applies to electric household accumulative water heaters of
Thermex trade mark with a volume from 30 to 150 liters. The full name of the
model of the water heater that you purchased is indicated on the
identification plate on the water heater casing.

Description

Fig. 1, 2

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1. Outer casing
2. Inner tank (reservoir)
3. Removable flange
4. Protective cover
5. Cold water inlet pipe (with blue ring)
6. Hot water outlet pipe (with red ring)
7. Tubular electric heater (TEH)
8. Thermostat
9. Anode
10. Thermostat control unit
11. Temperature indicator
12. Hot water inlet pipe
13. Cold water disperser
14. Thermal insulation
15. Mounting bracket
16. Relief valve
17. Relief valve control knob
18. Relief valve exhaust pipe
19. Drainage
20. Cold water inlet
21. Cold water inlet valve
22. Hot water inlet valve
23. Cold water cut-off valve
24. Hot water cut-off valve
25. Cold water main pipe
26. Hot water main pipe
27. Drain valve

Supply Package

Water heater with the residual current device  1 pc.
Relief valve of GP type  1pc.
Anchor for attachment of  2 pcs. (4 pcs. for model TitaniumHeat 150 V)
User manual 1 pc.
Package 1 pc

Intended Use

Electric water heater (hereinafter referred to as EWH) is designed to provide
hot water to household and industrial facilities that have a cold water supply
pipeline with the parameters shown in the table «Technical Specifications».

The EWH shall be operated in closed heated rooms and shall not be intended for
operation in continuous flow mode.

Technical Specifications

The manufacturer reserves the right to change the design and characteristics
of the water heater  without prior notice.

Information concerning the application area and the method of determining
the manufacture date:

The release date of the product is encoded in a unique serial number located
on the identification plate (sticker) placed at the bottom of the product. The
serial number of the product consists of thirteen digits. The third and fourth
digit of the serial number represent the year of issue, the fifth and sixth –
the month of release, the seventh and eighth –the day of the EWH release date.

Indication of security measures

1. All installation, plumbing, and electrical work shall be carried out by qualified personnel only!

2. Electrical safety and anti-corrosion protection of the EWH are only guaranteed upon availability of efficient grounding performed in accordance with the current Electrical Installation Regulations (EIR)

3. WHEN INSTALLING AND OPERATING THE EWH, IT SHALL BE FORBIDDEN TO:

   • connect the power supply if the EWH is not filled with water;

   • remove the protective cover when the power is on;

   • use the EWH without grounding or use water pipes as grounding;

   • plug the EWH in the water supply system with a pressure of more than 0,6 MPa. If the pressure in the water supply system exceeds 0,6 MPa or is not stable and periodically exceeds 0,6 MPa, it is necessary to install a suitable reducing valve (not included in the EWH supply package) at the inlet of cold water in the EWH, in front of the relief valve (in the direction of water flow) in order to reduce the pressure of cold water until it becomes normal.
     It shall be forbidden to install a pressure control valve between the EWH and
     the relief valve;

   • connect the EWH to the water supply line without a relief valve;

   • drain water from the EWH when the power is on;

   • use spare parts not recommended by the manufacturer;

   • use water from the EWH for cooking;

   • use water containing mechanical impurities (sand, small stones) that can lead to the malfunction of the EWH and relief valve;

   • switch on and use the EWH with closed input and output valves (branch pipes).

   • change the design and mounting dimensions of EWH brackets;

4. Freezing of water in the device is unacceptable, as this leads to its failure, which is not a warranty case.

5. The EWH is not intended for use by persons with reduced physical, tactile, or mental capabilities, or by persons who cannot use the EWH, except when it is monitored or in accordance with instructions from persons responsible for EWH safety. Children can use the EWH only under the supervision of persons who know how to safely operate it. One shall always bear in mind that there is a risk of scalding with water and electric shock.

6. If the buyer does not comply with Clauses 1 – 4 of this section, the manufacturer’s warranty shall be canceled.

7. It shall be forbidden to leave the EWH switched on in the power supply network in the absence of supervision for more than 1 day.

Description and principle of operation

The EWH consists of casing, a heating element, a thermostat, a relief valve,
and a protective cover with control elements.

The EWH casing consists of a steel tank thermally insulated with
environmentally friendly polyurethane foam and two threaded pipes: cold water
inlet pipe (with a blue ring) and hot water outlet pipe (with a red ring). The
inner tank has a special glass-porcelain coating, which reliably protects the
inner surface from chemical corrosion.

The following components are mounted on a removable flange (3), Fig.1, 2:
tubular heating element (THE) (7), a thermostat (8), and a magnesium anode
(9). The heater is used for heating water, and the thermostat makes it
possible to adjust the heating temperature to +70°C (± 5°C). The magnesium
anode is designed to neutralize the effects of electro chemical corrosion on
the inner tank.

The water temperature in the inner tank is adjusted by means of the thermostat
handle (10) located on the protective cover of the water heater. The
thermostat also contains a thermal switch – the device protects the EWH from
overheating, which disconnects the heater from the power supply network when
the water temperature exceeds +93°С (±5°С). EWH may heat up during operation.
The activation of the thermal protection of the water heater is not its
malfunction. To return the water heater to the working state, press the
thermoswitch rod located under the protective cover of the EWH (Fig. 3).

The relief valve functions as a non-return valve by preventing the water from
entering the water pipe in case of pressure drop in the latter and in case of
increase in the pressure in the tank with strong water heating and as a relief
valve by relieving the over pressure in the tank when the water is heated up
strongly.

Depending on the EWH model, the protective cover (4) has one or two control
lamps indicating the instrument operation or power selection keys.

In models with a single control lamp, the lamp indicates the EWH operation
mode – it is lit up when the water is heated and goes out when the set
temperature has been reached.

In models with two control lamps, the «Heating» Lamp indicates the EWH
operation mode – it is lit up  when the water is heated and goes out when the
set temperature has been reached. The «Power» Lamp is lit up constantly –
it indicates the device connection to the power supply network.

For models with power selection keys, the indicator of the EWH operation mode
is used for the lamps intended for highlighting power selection keys – they
are lit up when the water is heated and go out when the set temperature has
been reached.

A Residual Current Device is mounted on the EWH electric cord, which ensures
the EWH disconnection from the power supply network when a leakage current
appears on the grounded elements of the electrical appliance.

Placement and Installation

It is advisable to install the EWH as close as possible to the place of use of
hot water in order to reduce heat losses in the pipes.

When selecting the installation site, the total weight of the EWH filled with
water shall be taken into account. The wall and the floor with a weak load-
carrying capacity shall be strengthened, respectively. When drilling (making)
holes in the wall, it is necessary to take into account the cables, channels,
and pipes passing through it. The EWH is suspended using the casing brackets
on the anchor hooks fixed in the wall.

The manufacturer shall not bear responsibility for the EWH fall due to its
incorrect installation.

The installation of hooks in the wall shall prevent the spontaneous movement
of the EWH brackets over them. For the purposes of EWH maintenance, the
distance from the protective cover to the nearest surface in the direction of
the removable flange axis shall be at least 0.5 meters.

In order to avoid causing harm to the property of the customer and (or) third
parties in case of faulty hot water supply system, it is necessary to install
the EWH in premises that are equipped with waterproofing floors and drainage
to the sewage system, and under no circumstances should you place non-
waterproof items exposed to water under the EWH. When placing the EWH in
unprotected premises, it is necessary to install a protective tray (not
included in the EWH supply package) under the EWH equipped with drainage into
the sewage system.

In case EWH is installed in places that are difficult to access with a view to
perform technical and warranty maintenance (mezzanines, alcoves, ceiling void,
etc.), the EWH shall be installed and dismantled by the customer independently
or at his/her own expense.

Connection to the water supply system

It is necessary to supply cold water to the EWH using a pre-treatment
filter with a purification degree of at least 200μm.

Install the relief valve (16) shown in Fig. 1, 2 at the cold water inlet (20)
– the pipe with a blue ring, for 3,5 – 4 turns and ensure the connection
tightness with any sealing material (flax, thread-fill tape, etc.).

When the water heater is operating, water can leak from the relief valve
outlet pipe to relieve excessive pressure, which occurs for the purpose of
ensuring the water heater safety. The discharge pipe shall remain open to the
atmosphere and be directed downward constantly. It is advisable to attach a
rubber or silicone tube of the appropriate diameter to the drainage hole with
a view to drain water. It is necessary to drain a small amount of water
regularly (at least once a month) through the relief valve discharge pipe into
the sewage system to remove calcareous sediments and to check valve
efficiency.

The handle (17) is designed to open the valve (18). Make sure that during the
operation of the water heater this handle is in the position preventing water
from being drained from the tank.

The connection to the plumbing system shall be made in accordance with
(Fig.1, 2) using copper/plastic pipes or special flexible plumbing
designed for a temperature of at least 100°C at the maximum operation
pressure. It shall be forbidden to use flexible connectors used in the past.
Plumbing and locking accessories shall be in line with the parameters of the
water supply network and have the necessary quality certificates. During
installation, do not use excessive force to avoid damage to the pipe threads,
as well as the glass and porcelain finish of the inner tank.

CAUTION! It shall be forbidden to use the EWH without a relief valve or use
a valve made by other manufacturers.

After connecting the EWH, make sure that the cold water shutoff valve in the
EWH (23) is open and the hot water shutoff valve (24) is closed. Open the cold
water inlet faucet in the EWH (21), the hot water outlet faucet from the EWH
(22) and the hot water faucet on the mixer to allow air to flow out of the
EWH. When the EWH has been filled in full, water will flow from the mixer
faucet in the form of a continuous stream. Close the hot water faucet on the
mixer, check the flange for leaks and, if necessary, tighten the bolts.

When connecting the EWH in places not equipped with running water, it is
acceptable to supply water to the EWH from the auxiliary reservoir using a
pump station, or from a reservoir placed at a height of not less than 5 meters
from the top of the EWH.

Connection to the power supply network

Before switching on the heater, make sure that its parameters are in line
with the technical characteristics of the water heater.

CAUTION! Before switching on the power supply, make sure that the EWH is
filled with water!

The water heater shall be grounded to ensure its safe operation.

The EWH is equipped with a regular power cord with or without a europlug and a
residual current device (optional). The electrical socket shall have a
grounding terminal with a ground wire supplied to it and be located in a place
protected from moisture or meet the requirements not lower than IPX4.

It is important to constantly monitor the EWH after the initial powering. In
case of any parameter mismatch (heating, temperature, indication, thermostat
failure), contact the maintenance department.

Maintenance

Periodic maintenance and timely replacement of the magnesium anode are
indispensable conditions for the long-term operation of the EWH. Failure to
comply with these requirements is the basis for withdrawing the EWH from
warranty service. Maintenance and replacement of the magnesium anode are
not included in the manufacturer’s and the seller’s warranty liabilities.

During maintenance, the check is performed with respect to the condition of
the magnesium anode and the presence of scale on the THE. Simultaneously, the
sediment is removed, which may accumulate at the bottom of the EWH.

The magnesium anode shall be replaced at least once a year. If water contains
a large number of chemical impurities, the magnesium anode shall be replaced
every six months. The formation of scale on the heating element may lead to
its failure, which is not a warranty case, and its replacement is not included
in the manufacturer’s and the seller’s warranty liabilities.

If there is some scale on the heating element, it can be removed with the use
of descaling agents or mechanically. When removing sediment from the EWH, do
not apply excessive force and use abrasive cleaners to avoid damaging the
protective coating of the inner tank.

The first maintenance procedure is particularly important, because the
intensity of the formation of scale and sediment and the consumption of
magnesium anode serve as the grounds for determining the timing of subsequent
maintenance, which in turn provides an opportunity to extend the EWH life
cycle. If the above requirements are not fulfilled, the EWH life cycle is
shortened, the probability of EWH failure increases, and the warranty
liabilities are terminated.

To carry out maintenance and replace the magnesium anode, one shall perform
the following steps:

• Power off the EWH;

• Allow hot water to cool down or use it through a mixer;

• Block the flow of cold water into the EWH;
  Unscrew the relief valve or open the drain valve;

• Put the rubber hose on the cold water inlet pipe or on the drain valve by directing its second end into the sewage system;

• Open the hot water faucet on the mixer;

• Drain the water from the EWH through the cold water inlet or drain valve;

• Remove the protective cover, disconnect the wires, unscrew and remove the removable flange from the casing;

• Replace the magnesium anode, clean the THE from the scale, if necessary, and remove the sediment;

• Perform the assembly, fill the EWH with water and switch on power supply.

When carrying out the EWH maintenance using the resources of a specialized
organization, a corresponding mark shall be made in the warranty certificate
with the stamp of the organization that carried out the maintenance. When the
magnesium anode is replaced by the customer, a sales receipt for the purchase
of the magnesium anode shall be attached to this EWH manual.

Possible malfunctions and remedies

In case of malfunction in the product operation, it is necessary to disconnect
it from the power supply network and shut off the water supply.

The pressure of hot water from the EWH has decreased. Cold water pressure has
not changed| Clogging of the relief valve inlet opening| Remove the valve and
rinse it with water
Heating time has increased| THE is covered with scale crust| Remove the THE
and descale it
The voltage in the power supply network has decreased| Contact the
organization responsible for the maintenance of the power supply network
EWH works, but does not heat water| The valve 24 ( Fig.1, 2 ) is not
closed or failed| Close or replace the valve

24 ( Fig.1, 2 )

Frequent triggering of the thermal switch| The set temperature is close to the
temperature limit| Turn the thermostat knob toward temperature decrease (–)
| The thermostat tube is covered with scale| Remove the removable flange from
the EWH and carefully clean the pipe from scale
The powered EWH does not heat water. There is no backlight of control lamps.|
There is no voltage in the power supply network| Contact the organization
responsible for the maintenance of the power supply network
| The residual current device was triggered| Press the reset button of the
residual current device.
Check the voltage.
| The thermo switch was triggered or is not switched on| Disconnect the EWH
from the power supply  network,  remove the protective cover, press the
thermal switch button until it is secure, install the cover and switch on the
power supply (Fig. 3)
| The mains cable is damaged| Contact the service center

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The above mentioned malfunctions are not defects of the EWH and shall be
eliminated by the customer themselves or by a specialized organization at the
customer’s expense.

Where impossible to eliminate the malfunction using the above recommendations
or in case of any other problems, contact the service center specified in the
user manual.

Transportation and storage of electric water heaters

Electric water heaters shall be transported and stored in accordance with the
handling symbols shown on the package:

1. The need to protect the cargo from moisture;

2. Frailty of the cargo, condition of careful handling;

3. Recommended temperature range for cargo storage: from +10°С to +20°С;

4. Correct vertical position of the cargo;

Manufacturer’s Warranty

The manufacturer sets the warranty period for the water heater for 2 years,
while the warranty terms for the constituent parts and components are as
follows:
for water-containing reservoir (internal tank) – 5 years;
for other components (heating element, thermostat, indicator lamps, gaskets,
relief valve) – 2 years.

The temperature indicator located on the EWH casing is not an accurate
measuring device and is intended for indicating the process of heating or
cooling the water contained in the water heater tank. The incorrect operation
of the temperature indicator is not a reason for replacing the EWH under the
warranty.

The warranty period shall be calculated from the date of sale of the EWH. In
the absence or correction of the date of sale and the store stamp, the
warranty period shall be calculated from the date of release of the EWH.
Claims during the warranty period shall be accepted if there is a warranty
certificate with the dealer’s marks and the identification plate on the EWH
casing.

CAUTION! The failure of the relief valve or power cord is not a
malfunction of the EWH itself and shall not entail the EWH replacement. The
responsibility for compliance with the installation and connection rules rests
with the buyer (in case the buyer performs the connection using their own
resources) or with the installation organization that performed the
connection.

When installing and operating the EWH, the customer shall comply with the
requirements ensuring trouble-free operation of the device during the warranty
period:

• comply with the safety measures and installation, connection, operation, and maintenance rules set forth herein;
• exclude mechanical damage from negligent storage, transportation, and installation;
• eliminate the freezing of water in the EWH;
• use for heating in the EWH water without mechanical and chemical impurities;
• use the EWH with a properly operating relief valve from the EWH supply package.

The manufacturer shall not be liable for any shortcomings resulting from a
violation by the customer of the rules for the installation, operation, and
maintenance of the EWH described herein, in particular in cases where these
shortcomings have arisen due to the unacceptable parameters of the networks
(power and water supply networks) in which the EWH is used and due to the
interference of third parties. The manufacturer’s warranty shall not apply to
the claims for the EWH appearance.

Repair and replacement of parts and components within the warranty period do
not extend the EWH warranty period taken as a whole, while the warranty period
for replaced or repaired components ends after the expiry of the EWH warranty
period.

Disposal

Subject to compliance with the rules for the installation, operation, and
maintenance of the EWH and the conformity of the quality of the water used to
the current standard, the manufacturer sets a service life of 7 years from the
date of purchase of the EWH. All components of the water heater are made of
materials that can be used, if necessary, for its environmentally safe
disposal, which shall be in accordance with the rules and regulations of the
country where the water heater is used.

Information concerning the Manufacturer

Manufacturer:
HEATING EQUIPMENT LTD
LLC Heating Equipment
44 Moscow highway, City of Tosno, Leningrad Region, 187000, Russia

All models have been certified and comply with requirements of Technical
Regulations of the Customs Union, 004/2011, 020/2011, ТР ТС ТР ТС Certificate
No. RU C-RU.AД71.B.00205/19 and European Directives LVD – 2014/35/EU, EMC –
2014/30/EU

Warranty and technical support service in Russia:
tel.: +7 (800) 333-50-77
(Monday to Friday from 09:00 AM to 08:00 PM, Saturday and Sunday from 10:00 AM
to 05:00 PM – –
according to the Moscow time, call toll-free in Russia), e-mail:
service@thermex.ru

Head Service Center – EWH installation and connection, warranty and post-
warranty repair:

63 Blagodatnaya Street, Saint Petersburg, 196105, Russia, tel.: +7 (812)
313-32-73.
For phone numbers and addresses of authorized service centers in other cities
and regions of Russia,  visit the website
www.thermex.ru or contact the service center
indicated by the dealer:

References

• Thermex
• Thermex — официальный сайт производителя водонагревателей
• Thermex (Термекс) — официальный сайт производителя водонагревателей
• Thermex — официальный сайт производителя водонагревателей
• Thermex – провідний виробник водонагрівачів | Характеристики, фото, опис, де купити Thermex

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