Brother ql 810w инструкция - Kompot.top - полезные статьи обо всем

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Источник

Руководство
пользователя

QL-810W
QL-820NWB

Чтобы избежать ошибок при установке, прочтите Руководство по
безопасности устройства, а затем Руководство по быстрой
установке. После прочтения сохраните данное руководство в

надежном месте, чтобы обратиться к нему при необходимости.

Версия A

RUS

Введение 0

Важная информация 0

 Содержимое этого руководства и технические характеристики изделия могут быть изменены без

предварительного уведомления.

 Компания Brother сохраняет за собой право без предварительного уведомления изменять

характеристики и материалы, указанные в этом руководстве, и не несет ответственности за ущерб
(в том числе косвенный), возникший в связи с использованием предоставленных сведений, в том
числе

 Снимки экрана, приведенные в этом документе, могут отличаться от реального интерфейса

в зависимости от операционной системы компьютера, модели устройства и версии программного
обеспечения.

 Перед использованием принтера для печати наклеек ознакомьтесь со всей прилагаемой

документацией, в которой содержатся сведения об эксплуатации принтера и мерах

 Принтер, показанный на иллюстрациях, может отличаться от приобретенного вами.

 Некоторые модели недоступны в ряде стран.

 Предлагаемые варианты исполнения и расходные материалы зависят от страны.

при наличии типографских и других ошибок в документе.

безопасности.

Доступные руководства 0

Чтобы загрузить последние версии руководств, перейдите на веб-сайт Brother Solutions Center по
адресу support.brother.com

Руководство по безопасности
устройства

Руководство по быстрой установке

Руководство пользователя

Печатная версия руководства в комплекте поставки

Руководство в формате PDF на веб—сайте Brother Solutions Center

и выберите раздел «Руководства» на странице используемой модели.

В этом руководстве содержится информация о мерах
безопасности. Прочитайте его перед началом работы с
принтером.

В этом руководстве содержатся основные сведения о работе
с принтером, а также советы по устранению неполадок.

В этом руководстве содержатся дополнительные сведения
о параметрах и операциях, сетевом подключении и параметрах
сети, советы по устранению неполадок и указания по
техническому обслуживанию принтера.

Символы, используемые в этом руководстве 0

В данном руководстве используются приведенные ниже символы.

Обозначает инструкции, которые необходимо соблюдать,
чтобы избежать травм.

Обозначает инструкции, которые необходимо соблюдать,
чтобы избежать незначительных травм или повреждений
принтера для печати наклеек.

Обозначает важные сведения или инструкции, которые следует

Важная информация

Примечание

соблюдать. Их несоблюдение может привести к повреждению
или неправильной работе устройства.

Обозначает примечания, содержащие сведения или указания,
которые помогут разобраться в работе устройства и использовать
его более эффективно.

Общие меры предосторожности

Рулон DK (с наклейками или лентой)

 Используйте только подлинные принадлежности и расходные материалы Brother с маркировкой

или . Использование других принадлежностей и расходных материалов запрещено.

 Наклейки плохо крепятся к влажной, загрязненной и жирной поверхности, поэтому ее нужно

заранее протереть.

 В рулонах DK используется бумага или пленка для термопечати, которая может выцветать либо

отклеиваться под воздействием ультрафиолетового излучения, ветра

 НЕ подвергайте рулоны DK воздействию прямых солнечных лучей, высоких температур, сильной

влажности и пыли. Храните их в прохладном темном месте. Используйте рулоны DK сразу после
извлечения из упаковки.

 Не царапайте лицевую поверхность наклеек ногтями или металлическими предметами и не

прикасайтесь к ней влажными, потными либо смазанными кремом руками. Это
к изменению цвета или выцветанию наклеек.

 НЕ прикрепляйте наклейки на людей, животных и растения. Кроме того, никогда не прикрепляйте

наклейки на объекты общественной или частной собственности без надлежащего разрешения.

 Поскольку конец рулона DK не прикреплен к катушке, последняя наклейка может быть обрезана

неправильно. В этом случае извлеките остальные наклейки, вставьте
напечатайте последнюю наклейку.
Примечание. Из-за вероятности неправильной обрезки в рулонах DK может быть больше наклеек,
чем указано на упаковке.

 Фрагменты снимаемых наклеек могут оставаться на поверхности, к которой были прикреплены.
 Прежде чем прикреплять наклейки на компакт- и DVD-диски, ознакомьтесь с соответствующими

инструкциями к проигрывателю.

 НЕ

прикрепляйте наклейки к компакт- и DVD-дискам, которые будут использоваться в

проигрывателях с приемными щелями.

 НЕ пытайтесь снять наклейки с компакт— и DVD-дисков, потому что вместе с ними можно снять

слой покрытия и повредить диски.

 НЕ прикрепляйте наклейки к компакт- и DVD-дискам, на которые нанесены изображения с помощью

струйных принтеров,
использования диска, содержащиеся на нем данные могут быть утеряны или повреждены.

 Прикрепляйте наклейки к компакт— и DVD-дискам только с помощью аппликатора, входящего

в комплект поставки соответствующих рулонов. Несоблюдение этого правила может привести
к повреждению проигрывателя.

 Пользователи несут полную ответственность за прикрепление наклеек к компакт- и DVD-дискам.

Компания Brother не несет ответственности за потерю или повреждение данных в результате
неправильного использования наклеек для дисков.

 Не роняйте рулон DK.
 В рулонах DK используются бумага и пленка для термопечати. Они выцветают под воздействием

солнечного света и тепла.
НЕ используйте рулоны DK для создания наклеек, предназначенных для
использования вне помещений.

 В зависимости от материалов, на которые крепятся наклейки, а также места и условий эксплуатации

наклейки могут отклеиваться или, наоборот, приклеиваться слишком сильно, а изображение на
них — менять цвет или переноситься на другие предметы. Прикрепляя наклейки, всегда учитывайте
окружающие условия и материалы, на которые они приклеиваются. Чтобы
прикрепите небольшой ее фрагмент к малозаметному участку нужной поверхности.

 Если результаты печати не соответствуют ожиданиям, воспользуйтесь параметрами настройки

в драйвере принтера или Инструментом настройки принтера.

потому что наклейки легко отклеиваются от них. Если это произойдет во время

или дождя.

может привести

новый рулон DK и повторно

длительного

испытать наклейку,

iii

ВАЖНАЯ ИНФОРМАЦИЯ 0

 Это устройство разрешено использовать только в той стране, в которой оно приобретено.

Не используйте его в других регионах, иначе вы можете нарушить местные требования в отношении
беспроводной связи и электропитания.

 Windows Vista

 Windows

Windows

Windows
Корпоративная и Windows

 Windows Server

Windows Server

 Windows Server

Windows Server

в этом документе соответствует всем выпускам Windows Vista®.

7 в этом документе соответствует всем выпускам Windows®7.

8 в этом документе соответствует всем выпускам Windows®8.

8.1 в этом документе соответствует всем выпускам Windows®8.1.

10 в этом документе соответствует выпускам Windows®10 Домашняя, Windows®10 Pro,

10 Корпоративная и Windows®10 для образовательных учреждений.

10 в этом документе не подразумевает выпуски Windows®10 Mobile, Windows®10 Mobile

2008 в этом документе соответствует всем выпускам Windows Server®2008 и

2008 R2.

2012 в этом документе соответствует всем выпускам Windows Server®2012 и

2012 R2.

10 IoT Базовая.

Настройка принтера для печати наклеек 2
Печать с помощью компьютера (P-touch Editor) 22
Печать с помощью мобильного устройства 33
Изменение параметров принтера для печати наклеек 37
Печать наклеек с использованием P-touch Template 69
Другие функции 84

Настройка принтера для печати наклеек1

Описание деталей 1

Вид спереди 1

QL-810W 1

1 Индикатор аккумулятора

2 Индикатор состояния

3 Кнопка питания

4 Кнопка подачи

5 Кнопка обрезки

6 Кнопка WPS

7 Индикатор Wi-Fi

8 Кнопка Wi-Fi

9 Индикатор Editor Lite

10 Кнопка Editor Lite

11 Крышка отсека для рулона DK

12 Слот для вывода наклеек

13 Держатели рулона

14 Направляющие рулона

Настройка принтера для печати наклеек

2
3

QL-820NWB 1

1 Отображение индикаторов

2 Отображение даты

3 Отображение времени

4 Индикатор состояния

5 Кнопка питания

6 Кнопка обрезки

7 Кнопка Menu (Меню)

8 Кнопка отмены

9 Кнопка со стрелкой вверх

10 Кнопка со стрелкой вниз

11 Кнопка OK

12 ЖК—дисплей

13 Слот для вывода наклеек

14 Крышка отсека для рулона DK

15 Держатели рулона

16 Направляющие рулона

Настройка принтера для печати наклеек

Вид сзади 1

QL-810W QL-820NWB

1 Порт адаптера переменного тока

2USB-порт

3USB-хост

4 Порт локальной сети

Перед использованием принтера извлеките защитный лист. Ниже описано, как это сделать.

1 Убедитесь, что принтер выключен.

Удерживая принтер за переднюю часть, откройте крышку отсека для рулона DK, с усилием
потянув ее вверх.

2 Удалите защитный лист из слота для вывода наклеек.

• Не выбрасывайте защитный лист.

• Если принтер не используется, поднимите крышку отсека

для рулона DK и извлеките рулон из

принтера. Вставьте защитный лист в слот для вывода наклеек, чтобы сохранить высокое
качество печати.

Настройка принтера для печати наклеек

Установка рулона DK 1

a Убедитесь в том, что принтер для печати наклеек выключен.

Удерживая принтер за переднюю часть, откройте крышку отсека для рулона DK, с усилием
потянув ее вверх.

b Поместите рулон DK в направляющие рулона.

• Убедитесь в том, что держатели рулона прочно вставлены в направляющие рулона.

• Стабилизатор (1) должен войти в паз на принтере.

c Протяните рулон DK через принтер.

• Совместите край рулона DK с верхним краем слота для вывода наклеек.

• Вставьте первую наклейку в слот внутри отсека.

• Протяните наклейку через слот для вывода наклеек, пока ее конец не достигнет отметки
(как показано ниже).

Настройка принтера для печати наклеек

d Закройте крышку отсека для рулона DK.

При нажатии кнопки питания () для включения принтера конец рулона DK автоматически
выравнивается.

Не оставляйте в принтере напечатанные наклейки. Это может привести к их замятию.

Настройка принтера для печати наклеек

Подключение адаптера переменного тока 1

Подключите шнур питания переменного тока к принтеру и адаптеру переменного тока, а затем
к заземленной электрической розетке.

Можно также использовать аккумуляторный блок PA-BU-001 (приобретается дополнительно).

Настройка принтера для печати наклеек

Установка дисковой батарейки (только для QL-820NWB) 1

Чтобы настройки времени не сбивались, в качестве резервного источника питания используется
дисковая батарейка. Помните, что принтер потребляет питание от батарейки, даже когда не
используется.

a Убедитесь, что принтер выключен. Удерживая принтер за переднюю часть, откройте крышку

отсека для рулона DK, с усилием потянув ее вверх.

b Снимите изоляцию с дисковой батарейки.

• Снимите крышку дисковой батарейки, аккуратно повернув ее до упора по направлению стрелки

с помощью монеты или подобного предмета.
Не поворачивайте крышку дисковой батарейки после того, как она встала в открытое положение,
иначе вы можете повредить ее.

• Замените дисковую батарейку.
При установке новой батарейки соблюдайте полярность (+ и –).
Установите на место крышку дисковой
противоположном стрелке, с помощью монеты или подобного предмета.

батарейки, аккуратно повернув ее до упора в направлении,

Настройка принтера для печати наклеек

• Если вы не планируете использовать принтер в течение длительного времени, извлеките
батарейку.

• Не выбрасывайте батарейки вместе с бытовым мусором, а сдавайте их в специализированные
пункты приема. Обязательно соблюдайте требования всех соответствующих федеральных,
региональных и местных нормативных актов.

• Для хранения или утилизации оберните батарейку клейкой лентой, чтобы не допустить
замыкания

1 Клейкая лента

2 Дисковая

батарейка

• Рекомендуется заменять батарейку каждые два года.

• Если часы сбрасываются во время подачи питания на устройство, замените батарейку.
Для замены покупайте батарейку CR2032 (рекомендуемые производители: Hitachi Maxell, Ltd.;
FDK Corporation).

контактов (см. иллюстрацию).

Настройка принтера для печати наклеек

Включение и отключение питания 1

Включение. Чтобы включить принтер, нажмите кнопку питания ( ). Индикатор состояния начнет

светиться зеленым.

Выключение. Чтобы выключить принтер, еще раз нажмите кнопку питания ().

При выключении принтера не извлекайте аккумулятор и не отсоединяйте адаптер переменного
тока, пока не перестанет светиться оранжевый индикатор состояния.

Настройка языка ЖК-дисплея (только для QL-820NWB) 1

a Нажмите кнопку [Menu] (Меню).
b С помощью кнопки [▲] или [▼] выберите меню [Administration] (Администрирование) и нажмите

кнопку [OK].

c Выберите параметр [ Language] (Язык), с помощью прокрутки найдите свой язык и нажмите

кнопку [OK].

При первом запуске принтера экран настройки языка отображается автоматически без выбора
соответствующего меню.

Настройка даты и времени (только для QL-820NWB) 1

Настройте для часов текущие дату и время. Заданные дата и время отображаются на главном экране.

a С помощью кнопки [Menu] (Меню), [▲] или [▼] выберите меню [Settings] (Настройки) и нажмите

кнопку [OK].

b С помощью кнопки [▲] или [▼] выберите параметр [Set Clock] (Настройка времени) и нажмите

кнопку [OK]. Откроется экран настройки часов.

c Нажимая кнопки [▲] и [▼], укажите две последние цифры года, затем нажмите кнопку [OK]. Точно

так же укажите месяц и день.

d Нажимая кнопки [▲] и [▼], укажите по две цифры для часов и минут, затем выберите [AM], [PM] или

[24].

e Нажмите кнопку [OK]. Появится меню [Settings] (Настройки).

• При первом запуске принтера экран настройки даты и времени отображается автоматически без
выбора соответствующего меню.

• Формат даты и времени можно изменить. Выберите меню [Administration] (Администрирование),

затем выберите пункт [Date Format] (Формат даты) или [Time Format] (Формат времени) и
укажите формат.

Настройка принтера для печати наклеек

ЖК-дисплей (только для QL-820NWB) 1

Экран 1

При включении принтера появляется главный экран.

1 Значок обновления

Показывает, что доступны обновленные шаблоны, базы данных и другие данные.

: есть новые данные.

(мигает): обновить данные не удалось.

(мигает): нет связи с сервером.

2 Значок Wireless Direct

3 Значок беспроводной сети

: подключение к сети выполнено правильно.

: принтер ищет сеть.

4 Значок Bluetooth

: режим Bluetooth.

(мигает):

5 Значок экозарядки (появляется, только если установлен аккумуляторный блок)

6 Уровень заряда аккумулятора (появляется, только если установлен аккумуляторный блок)

Показывает уровень оставшегося заряда аккумулятора.

 Полный:
 Половина:
 Низкий:
 Идет зарядка:

7 Шаблон

8 Отображение даты

функция повторного подключения активна, но подключения нет.

Настройка принтера для печати наклеек

9 Отображение времени

При использовании кнопок на принтере не отправляйте задания на печать и не изменяйте
настройки с компьютера или другого устройства.

Параметры ЖК-дисплея 1

Параметры ЖК—дисплея можно настраивать на принтере или в программе Инструмент настройки
принтера на компьютере, подключенном к принтеру. Дополнительные сведения о подключении

компьютера и настройке параметров см. в разделе Изменение параметров принтера для печати
наклеек на стр. 37.

Настройка параметров на принтере

С помощью кнопок [Menu] (Меню), [▲] и [▼] выберите нужный пункт меню и нажмите кнопку [OK].
Нажимая кнопку [▲] или [▼], выберите параметр и нажмите кнопку [OK].

1 Текущее значение параметра выделено.

2 Полоса прокрутки показывает расположение элемента в списке.

Настройка принтера для печати наклеек

С помощью кнопок на принтере можно настроить указанные ниже параметры.

Меню Заголовок Подзаголовок Настройки Описание

Settings
(Настройки)

Print
Density
(2 colors)

(Плотность
печати,
2 цвета)

Auto Cut
(Автоматическая
обрезка)

Set Clock
(Настройка
времени)

Color 1
(Black)

(Цвет 1, черный)

Color 2 (Red)
(Цвет 2,
красный)

-6

-5

-4

-3

-2

-1

-6

-5

-4

-3

-2

-1

+6
Auto Cut

(Автоматическая
обрезка)

OFF (Выкл.)
Cut at End

(Обрезка

Y (Г) (2000-2099)
M (М) (1-12)
D (Д) (1-31)
H (Ч) (0-23)
M (М) (0-59)

AM/PM/24

в конце)

Настройка плотности первого
цвета при двухцветной печати.

Настройка плотности второго
цвета при двухцветной печати.

Настройка способа обрезки при
печати нескольких наклеек.

Auto Cut (Автоматическая
обрезка): всегда обрезать
автоматически.

OFF (Выкл.): не обрезать
автоматически.

Cut at End (Обрезка в конце):
обрезать только наклейки, печать
которых завершена (при печати
нескольких наклеек).
Настройка даты и времени.

Настройка принтера для печати наклеек

Меню Заголовок Подзаголовок Настройки Описание

Settings
(Настройки)

(продолжение)

Auto Power
Off (Авто—

выключение)

LCD Contrast
(Контрастность
ЖК—дисплея)

Backlight
(Подсветка)

Eco Charging
(Экозарядка)

Adapter
(Адаптер)

Li-ion
Battery

(Литиевоионный
аккумулятор)

Backlight
Timeout

(Время до
отключения
подсветки)

Off (Выкл.)

60
Off (Выкл.)

-2

-1

+2
On (Вкл.)
Off (Выкл.)

Off (Выкл.)
5s (5 с)
10s (10 с)
20s (20 с)
30s (30 с)
60s (60 с)

100%

80%

Настройка времени ожидания
перед автоматическим
выключением принтера при
питании от электрической
розетки.

Настройка времени ожидания
перед автоматическим
выключением принтера при
питании от литиево-ионного
аккумулятора.

Настройка контрастности
ЖК-дисплея.

Чем больше значение, тем выше
уровень контрастности.

Включение и выключение
подсветки: On (Вкл.) или
Off (Выкл.).
Настройка времени
после которого подсветка ЖКдисплея автоматически
выключается.

Переход в режим Eco Charging
(Экозарядка).

Если задано значение 80 %,
зарядка автоматически
остановится после достижения
уровня заряда в 80 %.

бездействия,

Настройка принтера для печати наклеек

Меню Заголовок Подзаголовок Настройки Описание

Template
Settings

(Настройки
шаблонов)

Template
Mode (Режим

шаблонов)

On (Вкл.)
Off (Выкл.)

Включение или отключение
режима шаблонов при включении
принтера.

В режиме шаблонов можно
заменять содержимое
сохраненных на принтере
шаблонов и печатать их.
Дополнительные сведения см.
в разделе Печать наклеек с

использованием P-touch
Template на стр.69.

Confirm
Print

(Подтверждать
печать)

Serialize
Mode

(Серийная
печать)

Serialize
Reset (

нумерации)

Default
Print
Quantity

(Количество
копий по
умолчанию)

Preset
Template

(Предустановленный
шаблон)

Сброс

On (Вкл.)
Off (Выкл.)

Cont From Last

(Продолжить с
последнего)

From Starting #
(С номера)

Reset (Сброс)
Back (Назад)

001

999

Show (Показать)
Hide (Скрыть)

Включение или отключение
сообщения для подтверждения
количества копий перед печатью.

Выбор последовательной печати,
начиная с последнего
напечатанного номера.

Выбор последовательной печати,
начиная с номера по умолчанию,
при каждой печати.

Сброс порядкового номера до
номера по умолчанию. Для
возврата на предыдущий экран
без сброса номера выберите
пункт [Back] (Назад).
Установка значения по
умолчанию для количества
отпечатков.

Отображение или
предустановленных шаблонов
при использовании других
шаблонов.

скрытие

Настройка принтера для печати наклеек

Меню Заголовок Подзаголовок Настройки Описание

Information
(Информация)

Configuration

(Конфигурация)

Print
Configuration

(Печать
конфигурации)

All (Все) Start (Начать)

Usage Log

(Журнал
использования)

Printer
Settings

(Параметры
принтера)

Transfer Data
(Передача
данных)

Printer:
QL-820NWB

ProgVer: *.**

FontVer: *.**

Memory:

***/8064kbytes

Back (Назад)

Start (Начать)
Back (Назад)

Отображение сведений о принтере.

Печать сведений о настройках
принтера (шаблон для проверки
отсутствующих точек, журнал
использования, параметры
принтера, параметры
беспроводной сети и передача
данных).

Для возврата на предыдущий
экран без печати сведений
выберите команду [Back] (Назад).
Печать журнала использования
принтера.

Для

возврата на предыдущий
экран без печати журнала
выберите команду [Back] (Назад).
Печать параметров принтера.

Для возврата на предыдущий
экран без печати параметров
выберите команду [Back] (Назад).
Печать сведений о передаче
данных.

Для возврата на предыдущий
экран без печати сведений
о передаче данных выберите
команду [Back] (Назад).

Настройка принтера для печати наклеек

Меню Заголовок Подзаголовок Настройки Описание

Administration

(Администрирование)

Command Mode
(Командный
режим)

Date Format
(Формат даты)

Time Format
(Формат
времени)

Language

(Язык)

Unit

(Ед. измерения)

P-touch Template

ESC/P

Raster
1/31/2099

01/31/2099

31/1/2099

31/01/2099

31.1.2099

31.01.2099

31-1-2099

31-01-2099

2099/1/31

2099/01/31

2099-1-31

2099-01-31
01:59(24)

1:59(24)

1:59AM

01:59AM
Čeština

Dansk

Deutsch

English

Español

Français

Hrvatski

Italiano

Magyar

Nederlands

Norsk

Polski

Português
Română

Slovenski

Slovenský

Suomi

Svenska
inch (дюйм)

mm (мм)

Выбор типа режима команд.

Выбор формата даты для часов.

Выбор формата времени для
часов.

Выбор языка для ЖК-дисплея.

Выбор единиц измерения для
отображаемых параметров.

Настройка принтера для печати наклеек

Меню Заголовок Подзаголовок Настройки Описание

Administration

(Администрирование)

(продолжение)

Reset (Сброс) Factory Reset

(Возврат

заводских
настроек)

User Data
Reset (Сброс

данных
пользователя)

Network Reset
(Сброс настроек
сети)

Airplane
Mode (Режим

«в самолете»)

Menu Locks
(Блокировка
меню)

Menu
Security

(Защита меню)

Reset (Сброс)
Back (Назад)

On (Вкл.)
Off (Выкл.)

Settings

(Настройки)
Template Settings

(Настройки
шаблонов)

Information
(Информация)

WLAN (Беспроводная
сеть)

Bluetooth
Feed (Подача)
Remote Update

(Удалённое
обновление)

Finish (Готово)
On (Вкл.)
Off (Выкл.)

Set Password

(Установка пароля)

Возврат заводских настроек
сбрасывает все параметры
принтера, включая параметры
подключения и параметры
устройства, к заводским
настройкам.

Удаляются также все
сохраненные на принтере
шаблоны и базы данных.
Сброс пользовательских данных
возвращает
устройства к заводским
настройкам.

Удаляются также все
сохраненные на принтере
шаблоны и базы данных.
Сброс настроек сети возвращает
параметры подключения
к заводским настройкам.

При выборе значения On (Вкл.)
принтер переключается в режим

в самолете», и с ЖК-дисплея

исчезают меню [WLAN]

(Беспроводная сеть) и
[Bluetooth].

Установите флажки возле тех
параметров, изменение которых
через ЖК-дисплей принтера
нужно запретить.

Затем

выберите команду

[Finish] (Готово) для

завершения настройки.
Когда включена эта функция, для

параметров, которые нельзя
выбрать, отображается значок
блокировки.

Включение и отключение
требования пароля при переходе
в режим администрирования.

При выборе значения [On] (Вкл.)
укажите 4-значный пароль.

все параметры

Настройка принтера для печати наклеек

Меню Заголовок Подзаголовок Настройки Описание

WLAN
(Беспроводная
сеть)

WLAN
(On/Off)

(Беспроводная
сеть вкл./выкл.)

Network Mode
(Режим сети)

WPS Button
Push (Нажатие

кнопки WPS)

WPS PIN Code
(PIN-код для
WPS)

Infra Manual
Setting

(Настройка
режима
инфраструктуры
вручную)

Direct
Manual
Setting

(Настройка
режима Direct
вручную)

WLAN Status
(Состояние

беспроводной
сети)

Infrastructure
Mode

(Режим
инфраструктуры)

Direct Mode
(Режим Direct)

On (Вкл.)
Off (Выкл.)

Infrastructure
Mode (Режим

инфраструктуры)

Direct Mode
(Режим Direct)

Infra/Direct Mode

(Режим
инфраструктуры/

Direct)

Status
(Состояние): ****

SSID: ****
IP Addr

(IP-адрес): *.*.*.*
NodeName

(Имя узла): ****
Subnet

(Подсеть): *.*.*.*
Gateway

(Шлюз): *.*.*.*
MAC Addr
(MAC-адрес): ****

Status
(Состояние): ****
SSID: ****

IP Addr
(IP-адрес): *.*.*.*

Password
(Пароль): ****

Channel

(Канал): ****

Включение и отключение функции
беспроводной сети.

Выбор режима сети, который
используется при выборе
значения [On] (Вкл.) для
параметра [WLAN (On/Off)]
(Беспроводная сеть вкл./выкл.).

Попытка подключения к
ближайшим беспроводным
точкам доступа.

Отображение 8-значного PIN-кода
принтера.

Отображение сетевых имен (SSID)
ближайших беспроводных
доступа.
После выбора SSID и нажатия
кнопки [OK] появится экран ввода
пароля. Чтобы до завершения
операции вернуться на
предыдущий экран, несколько раз
нажмите кнопку отмены.

Ввод вручную сетевого имени
(SSID) и пароля беспроводной точки
доступа для подключения. Чтобы до
завершения операции вернуться на
предыдущий экран, несколько раз
нажмите кнопку отмены.

Отображение состояния
беспроводной сети.

точек

Настройка принтера для печати наклеек

Меню Заголовок Подзаголовок Настройки Описание

Bluetooth Bluetooth

(On/Off)

(Bluetooth
вкл./выкл.)

Automatic
Reconnection

(Автоматическое
повторное
подключение)

Bluetooth
Status

(Состояние
Bluetooth)

Feed (Подача) Feed Start

(Начать
подачу)

Die-cut Feed
Setting

(Настройка
подачи
вырезанных
наклеек)

Remote
Update

(Удалённое
обновление)

Remote
Update?

(Обновить
удаленно?)

On (Вкл.)
Off (Выкл.)

Usage (Использование): ****

Device Name (Имя
устройства): ****

Visible
(Видимый): ****
Address
(Адрес): ****

Current Page

(Текущая страница)

Next Page
(Следующая
страница)

Start (Начать)
Back (Назад)

Включение и выключение
функции Bluetooth.

Переход в режим
автоматического повторного
подключения (только для
устройств Apple: iPad, iPhone или

iPod touch).
Отображение состояния

Bluetooth.

Определение начала подачи
наклейки. Режимы могут
различаться в зависимости от
используемого рулона DK.
Подача наклейки начинается на
текущей странице при обнаружении

на обратной стороне черной метки
для обрезки. Если такая метка на
текущей странице не
выполняется подача до следующей
страницы, и обнаружение метки
начинается с нее.

В этом режиме подача всегда
выполняется до следующей
страницы, с которой и начинается
обнаружение.

Доступно, только если принтер
для печати наклеек подключен
к FTP-

серверу и требуется
обновить шаблоны, базы данных
и другие файлы. Чтобы начать
удаленное обновление, выберите
команду [Start] (Начать).
По завершении обновления
принтер для печати наклеек
автоматически вернется на
главный экран.

функции

обнаружена,

• Некоторые настройки могут различаться в зависимости от версии микропрограммы (программного
обеспечения принтера).

• Если нужно сбросить настройки, выберите команду [Параметры устройства] в программе
Инструмент настройки принтера, чтобы восстановить заводские настройки. Дополнительные

сведения см. в разделе Строка меню на стр. 53.

Loading…

Источник

User’s Guide

QL-810W

QL-820NWB

Read the Product Safety Guide first, then read the Quick Setup Guide for the correct

setup procedure. After reading this guide, keep it in a safe place for quick reference. Version B

US ENG

Introduction

Important Notice

The contents of this document and the specifications of this product are subject to change without notice.

Brother reserves the right to make changes without notice in the specifications and materials contained

herein and shall not be responsible for any damages (including consequential) caused by reliance on the

materials presented, including but not limited to typographical and other errors relating to the publications.

Screen images in this document may differ depending on your computer’s operating system, your product

model, and software version.

Before using the Label Printer, make sure you read all the documents included with the Label Printer for

information about safety and operation.

The Label Printer shown in the illustrations may be different from your Label Printer.

The available options and supplies may vary depending on the country.

Available Manuals

Visit the Brother Solutions Center at support.brother.com and click Manuals on your model page to download

the latest manuals.

1Printed manual in the box

2PDF manual on the Brother Solutions Center website

Product Safety Guide 1This guide provides safety information; read it before you use the

Label Printer.

Quick Setup Guide 1This guide provides basic information about using the Label Printer

along with troubleshooting tips.

User’s Guide 2This guide provides additional information about the Label Printer

settings and operations, network connection and settings,

troubleshooting tips, and maintenance instructions.

Symbols Used in This Guide

The following symbols are used throughout this guide:

Tells you what to do to avoid the risk of injury.

Tells you about procedures you must follow to avoid minor personal injury or

damage to the Label Printer.

Important Indicates information or directions that should be followed. Ignoring them may result

in damage, or failed operations.

Note Indicates notes that provide information or directions that can help you better

understand and use the product more efficiently.

iii

General Precautions

DK Roll (DK Label and DK Tape)

Use only genuine Brother accessories and supplies (with , marks). DO NOT use any

unauthorized accessories or supplies.

If the label is attached to a wet, dirty, or oily surface, it may peel off easily. Before applying the label,

clean the surface to which the label will be applied.

DK Rolls use thermal paper or film that can fade in color or peel off surfaces if exposed to ultraviolet light,

wind or rain.

DO NOT expose the DK Rolls to direct sunlight, high temperatures, high humidity, or dust. Store in a

cool, dark place. Use the DK Rolls soon after opening the package.

Scratching the printed surface of the label with your finger nails or metal objects, or touching the printed

surface with damp or wet hands can cause the color to change or fade.

DO NOT apply labels to any persons, animals, or plants. In addition, never apply labels to public or

private property without permission.

As the end of the DK Roll is designed to not adhere to the label spool, the last label may not be cut

correctly. If this happens, remove the remaining labels, insert a new DK Roll, and reprint the last label.

Note: To account for this, the number of DK Labels included on each DK Roll may be more than indicated

on the package.

When a label is removed after being applied to a surface, a portion of the label may remain applied.

Prior to using CD/DVD labels, be sure to follow the instructions in your CD/DVD player’s instruction guide

regarding applying CD/DVD labels.

DO NOT use CD/DVD labels in a slot loading CD/DVD player.

DO NOT peel off the CD/DVD label once it is applied to the CD/DVD, a thin surface layer may come off,

resulting in damage to the disc.

DO NOT apply CD/DVD labels to CDs/DVDs designed for use with inkjet printers. Labels peel off these

discs easily and using discs with peeling labels can result in loss or damage of data.

When applying CD/DVD labels, use the applicator included with the CD/DVD label rolls. Failure to do so

could cause damage to the CD/DVD player.

Users shall take full responsibility for applying CD/DVD labels. Brother accepts no responsibility for any

loss or damage of data caused by the inappropriate use of CD/DVD labels.

Be careful not to drop the DK Roll.

DK Rolls use thermal paper and thermal film. Both the label and print will fade with sunlight and heat.

DO NOT use DK Rolls for any outdoor use that requires durability.

Depending on the area, material, and environmental conditions, the label may unpeel or become

irremovable, or the color of the label may change or be transferred to other objects. Before applying the

label, check the environmental conditions and the material. Test the label by affixing a small piece of it

to an inconspicuous area of the intended surface.

If print results are not as expected, use the adjustment options in the printer driver or the Printer Setting

Tool.

IMPORTANT NOTE

This product is approved for use in the country of purchase only. Do not use this product outside the

country of purchase as it may violate the wireless telecommunication and power regulations of that

country.

Windows Vista® in this document represents all editions of Windows Vista®.

Windows® 7 in this document represents all editions of Windows® 7.

Windows® 8 in this document represents all editions of Windows® 8.

Windows® 8.1 in this document represents all editions of Windows® 8.1.

Windows® 10 in this document represents Windows® 10 Home, Windows® 10 Pro, Windows® 10

Enterprise, and Windows® 10 Education.

Windows® 10 in this document does not represent Windows® 10 Mobile, Windows® 10 Mobile Enterprise,

or Windows® 10 IoT Core.

Windows Server® 2008 in this document represents all editions of Windows Server® 2008 and Windows

Server® 2008 R2.

Windows Server® 2012 in this document represents all editions of Windows Server® 2012 and Windows

Server® 2012 R2.

Not all models are available in all countries.

Section I Basic Operations

1 Setting Up the Label Printer 2

Parts Description …..…………….…………….…………….……………..…………….…………….……..…………..………..2

Front ………………………….…………….…………….…………….…………….……………..………………………..…….2

Rear…………….…………….…………….…………….…………….…………….……………..………………….…………..4

Loading the DK Roll….………………..…………….…………….…………….…………….…………….……………………...5

Connecting the AC Adapter ………………………….……………….…………….……………..…………….………………..7

Installing the Coin Cell Battery (QL-820NWB only) .……….…………….…………….…………….……………..…….8

Turning Power On/Off………..…………….…………….…………….…………….……………..………………………..…..10

Setting LCD Language (QL-820NWB only)……………………………………….…………….……………….…………10

Setting the Time and Date (QL-820NWB only)……..………………..…………….…………….……………….………10

LCD (QL-820NWB only) ………….…………….……………..…………….…………….……………….……….…………...11

Screen ………………………….…………….…………….……………..…………….…………….………………………....11

LCD Settings ………………………….…………….…………….…………….…………….…………….….………………12

2 Printing Using a Computer (P-touch Editor) 22

Installing the Software and Printer Drivers to a Computer………..…………….…………….……………….……...22

Connecting the Label Printer to a Computer …..…………….……………….………………..…………….……………23

Connecting Using USB………………….………………..…………….…………….…………….……………..………..23

Connecting Using Wi-Fi®………………………..…………….…………….…………….…………….………….………23

Connecting Using a Wired LAN (QL-820NWB only) ……………….………………..……………….……………28

Bluetooth Connection (QL-820NWB only)…………….…………….……………….…………….………………....28

Connecting the Label Printer to a Barcode Scanner using Bluetooth (QL-820NWB only) ………………….29

Printing from a Computer………………….……………….……………..…………….…………….………….………………30

Available Applications………………………….…………….……………….…………….…………….…….……………30

Creating Labels from Your Computer………………..………….…………….…………….…………….……………31

Attaching Labels ………….…………….…………….…………….…………….……………..……………..……………..32

3 Printing Using the Mobile Device 33

Installing Applications for Use with Mobile Devices………..…………….………………..…………….………….…..33

Available Applications………………………….…………….……………….…………….…………….…….……………33

Connecting the Label Printer to a Mobile Device..…………….…………….……………..…………….………….…..33

Printing from a Mobile Device…………………….………………….…………….………….…………….………………….35

Using a Mobile Device to Print Templates Created on a Computer ………………….……………….………35

Attaching Labels ………….…………….…………….…………….…………….……………..……………..……………..36

4 Changing the Label Printer Settings 37

Printer Setting Tool for Windows®..…………….…………….…………….…………….…………….…………….………37

Before Using the Printer Setting Tool …………….…….…………….…………….…………….…………….………37

Using the Printer Setting Tool for Windows®……..…………….…………….……………..…………….……………...38

Communication Settings for Windows®……………………..…………….…………….…………….…………….………40

Settings Dialog Box ………..…………….…………….……………..…………….…………….…………….……………40

Menu Bar ……………..……………..…………….…………….…………….…………….…………….…..………………..42

General Tab……………..…………….…………….…………….…………….…………….…………….………………....44

Wired LAN (QL-820NWB only) / Wireless LAN Tabs …………………………….………………..………………46

Wireless Direct Tab ……..…………….…………….…………….…………….……………..…………….………………48

Bluetooth Tab (QL-820NWB only)…………………………….………………..…………….…………….………..….49

Applying Setting Changes to Multiple Printers ………………………….……………..…………….……………...50

Device Settings for Windows®……..…………….…………….…………….…………….…………….…………….………51

Settings Dialog Box ………..…………….…………….……………..…………….…………….…………….……………51

Menu Bar ……………..……………..…………….…………….…………….…………….…………….…..………………..53

Basic Tab.…………….……………..…………….…………….…………….…………….…………….….…………………54

Advanced Tab ……………….……………….……………..…………….…………….…………….…………………..…..55

Display Tab (QL-820NWB only) ……..…………….………………..…………….…………….…………….…….…..56

Management Tab .………………..…………….…………….…………….…………….…………….…………………....57

Applying Setting Changes to Multiple Label Printers……………………..…………….…………….……………58

P-touch Template Settings for Windows®…………………………..…………….…………….…………….……………59

P-touch Template Settings Dialog Box…..…………….…………….…………….…………….…………….………60

Printer Setting Tool for Mac …………………………….…………….…………….……………..…………….………………62

Before Using the Printer Setting Tool …………….…….…………….…………….…………….…………….………62

Using the Printer Setting Tool for Mac………………………….…………….…………….…………….……….…………62

Settings Dialog Box ………..…………….…………….……………..…………….…………….…………….……………63

Basic Tab.…………….……………..…………….…………….…………….…………….…………….….…………………64

Advanced Tab ……………….……………….……………..…………….…………….…………….…………………..…..65

Management Tab .………………..…………….…………….…………….…………….…………….…………………....65

Bluetooth Settings Tab (QL-820NWB only)…………..………….…………….…………….…………….…………66

Wireless LAN Tab…………..…………….…………….……………..……………….…………….………….…………...66

Applying Setting Changes to Multiple Label Printers……………………..…………….…………….……………67

Changing Settings When Printing from a Mobile Device ………….…………….……………….…………….………68

5 Printing Labels Using P-touch Template 69

P-touch Template Operations…………………….……………….…………….…………….…………….……..…………..69

Preparation …………..…………….…………….…………….……………..…………….…………….…..……………………..70

Specifying Settings in the P-touch Template Settings Tool………………….…………….…………….………70

Connecting a Barcode Scanner……………………….………………..…………….…………….……………….…….…..72

Standard Template Printing ..…………….…………….…………….………………..…………….……………….…………73

Advanced Template Printing….…………….…………….………………..…………….…………….………….……….…..75

Database Lookup Printing …….…………….…………….………………..…………….…………….……………………....78

Numbering (Serialized Number) Printing ……..……………….…………….…………….…………….…………..……..81

Text Numbering (Serializing) ….……………….…………….…………….…………….…………….………………….81

Barcode Numbering (Serializing)….…………….…………….…………….……………..…………….………..…….82

Printing with Numbering (Serializing) Advanced Operation…………….…………….…………….……………83

vii

6 Other Functions 84

Confirming the Label Printer Settings …………….…………….…………….………………..…………….………………84

2-color Printing Configuration with Other Applications ………………….…………….………………..………………85

Mass Storage Mode (QL-820NWB only) ……..……………….…………….…………….………………..…………..….85

Description…………………………..…………….…………….…………….…………….…………….….…………………85

Using the Mass Storage Mode ….……………….…………….…………….………………..…………….……………86

JPEG Printing …………………..…………….…………….…………….………………..…………….…….……………………87

Template Printing from the Label Printer Using the LCD menu (QL-820NWB only) ………….………………88

Remote Update……..…………….…………….…………….……………..…………….…………….……………………..…..91

Distributed Printing (Windows® only)…….…………….……………..…………….…………….…………….……………91

Section II Application

7 How to Use P-touch Editor 96

For Windows®………………..…………….…………….…………….…………….…………….…………….………..………..96

Starting P-touch Editor ………………….…………….……………..…………….…………….……………..…………..96

Printing with P-touch Editor ………………….……………….…………….…………….…………….……….…………98

Transferring Data to the Label Printer ………………….…………….…………….…………….…………….………99

2-color Printing Configuration …………………….…………….…………….………………..…………….….………100

For Mac……….………….…………….…………….……………..…………….…………….…………….……….…………….104

Starting P-touch Editor ………………….…………….……………..…………….…………….……………..…………104

Operation modes ……………………….…………….…………….…………….……………..……………….……….…105

Transferring Data to the Label Printer ………………….…………….…………….…………….…………….…….106

2-color Printing Configuration …………………….…………….…………….………………..…………….….………107

How to use the P-touch Address Book (Windows® only) ………………………………..…………….…………….108

Starting the P-touch Address Book ……………….……………..…………….…………….…………….……….…108

Creating a new contact…………………….……………..…………….……………….…………….…………………..110

8 How to use P-touch Editor Lite (Windows® only) 112

How to use P-touch Editor Lite (QL-810W only) (Windows® only) ………..…………….…………….………….112

How to use P-touch Editor Lite LAN (Windows® only) …………….…………….…………….…………….……….116

9 How to Use P-touch Transfer Manager and P-touch Library (Windows® only) 121

P-touch Transfer Manager…………..…………….……………….…………….…………….…………….……………..…121

Transferring the Template to P-touch Transfer Manager ……………………….……………….…………….…….121

Transferring Templates or Other Data from the Computer to the Label Printer ………….………………..…124

Backing up Templates or Other Data Saved in the Label Printer …………….…………….…………….……….129

Deleting Label Printer Data………….…………….…………….……………….…………….…………….….…………….130

Creating Transfer Files and Transfer Package Files ……………………….……………..…………….…………….131

P-touch Library ………..…………….………………..…………….…………….…………….……………..………………….132

Starting P-touch Library …..…………….……………….…………….…………….………………..………..………………132

Opening and Editing Templates ……..…………….…………….…………….…………….…………….……….……….134

Printing Templates………………….…………….……………..…………….…………….…………….……………….…….135

Searching for Templates…….…………….…………….…………….………………..…………….………….…………….136

viii

10 Transferring Templates with P-touch Transfer Express (Windows® only) 138

Preparing P-touch Transfer Express ……….……….……….…………….…………….…………….…………………..138

Transferring the Template to P-touch Transfer Manager ……………………….……………….…………….…….139

Saving the Template as a Transfer Package File (.pdz)………..…………….………….…………….…………….140

Distributing the Transfer Package File (.pdz) and P-touch Transfer Express to the User …………………142

Transferring the Transfer Package File (.pdz) to Your Label Printer ………..……………….…………….…….143

11 How to Update P-touch Software 146

Updating P-touch Editor and P-touch Address Book (Windows® only) …….…………….…………….……….146

For Windows®……………………..…………….………….…………….…………….…………….…………….……....146

For Mac …………………..…………….…………….…………….…………….………………..………….……………….148

Updating P-touch Editor Lite (Windows® only) and the Firmware ……..………………..……………….……….149

For Windows®……………………..…………….………….…………….…………….…………….…………….……....149

For Mac …………………..…………….…………….…………….…………….………………..………….……………….151

Section III Network

12 Introduction 154

Network Features …….…………….…………….……………..…………….…………….…………….…….……………….154

13 Changing Your Label Printer Network Settings 155

Changing Your Label Printer’s Network Settings

(IP Address, Subnet Mask and Gateway) ………………………..…………….……………….…………….……….155

Using the BRAdmin Light Utility (Windows® only)……….…………….……………..…………….…………….155

Other Management Utilities …………………………….………………..…………….…………….………………….…….157

Using Web Based Management (Web Browser)…………….…………….…………….…………….………….157

Using the BRAdmin Professional Utility (Windows® only) …..…………….…………….…………….……….157

14 Web Based Management 158

Overview………………………….…………….…………….…………….…………….……………..………………………..…158

Configuring the Printer Settings Using Web Based Management (Web Browser) …………………….…….159

Section IV Appendix

15 Resetting the Label Printer 161

Resetting All Settings to the Factory Settings Using the Label Printer Buttons (QL-810W only) ……….161

Resetting Data Using the LCD menu (QL-820NWB only) ……..……………….…………….…………….……….161

Resetting Data Using the Printer Setting Tool ……………………..…………….…………….…………….……..…..162

16 Maintenance 163

Cleaning the Exterior of the Unit……..…………….…………….……………….……………..……………...…………..163

Cleaning the Print Head.……………..……………….…………….…………….…………….…………….………………..163

Cleaning the Roller …………………….…………….…………….…………….…………….……………….….…………….163

Cleaning the Label Outlet ………………………………….……………..……………….…………….……….…………….165

17 Troubleshooting 166

Overview………………………….…………….…………….…………….…………….……………..………………………..…166

Printing Problems …………..………….…………….…………….…………….……………..……………...…………..167

Network Setup Problems……………………..…………….…………….…………….……………….………………..172

Label Printer Cannot Print over the Network

Label Printer Is Not Found on the Network Even after Successful Installation .…………….……….174

Security Software Problems …..………………………..…………….…………….…………….…………….……….174

Checking the Operation of Network Devices…..………………..…………….…………….…………….……….175

Version Information .……………..…………….…………….…………….…………….…………….……….………….175

LED Indicators …………………………..…………….…………….…………….…………….……………..………………….176

QL-810W ………..…………….…………….…………….……………..…………….…………….……………………..…176

QL-820NWB ………………………..…………….…………….…………….…………….…………….…………………..178

Troubleshooting………..…………….…………….…………….……………….……………..……………..……………180

18 Product Specifications 181

Label Printer Specifications ……………………….…………….………….…………….…………….……….………….…181

19 Notes on Using P-touch Transfer Manager 183

Notes on Creating Templates ………………………….…………….………………..…………….……………..…………183

Notes on Transferring Templates …………………….…………….………….…………….…………….……….……….183

Notes on Transferring Data Other Than Templates ……………..…………….…………….…………….………….184

20 Network Terms and Information 185

Supported Protocols and Security Features ………………………..……………….…………….……………….…….185

Types of Network Connections and Protocols………….…………….…………….…………….…………….……....186

Types of Network Connections….…………….…………….…………….………………..…………….………..…..186

Configuring Your Label Printer for a Network .…………….……………….…………….…………….………………..188

IP Addresses, Subnet Masks and Gateways ………..……….…………….…………….…………….………….188

Wireless Network Terms and Concepts ……………………….…………….…………….…………….…………….….190

Security Terms ……………………….…………….…………….…………….…………….…………….…..……………190

21 List of Barcodes for the P-touch Template Function 194

General Procedure for the P-touch Template Function ………………………….……………….…………….…….194

List of Barcodes for Specifying Settings …………………….…………….……………….…………….………..………195

22 Using the Battery Unit (Optional: PA-BU-001) 198

Using the Battery Unit (Rechargeable Li-ion Battery included) ………………………..…………….…………….198

Product Specifications ………………..…………….…………….…………….…………….…………….…..………………200

23 Using the Brother Barcode Scanner (Optional: PA-BR-001) (QL-820NWB only) 201

Section I

Basic Operations I

Setting Up the Label Printer 2

Printing Using a Computer (P-touch Editor) 22

Printing Using the Mobile Device 33

Changing the Label Printer Settings 37

Printing Labels Using P-touch Template 69

Other Functions 84

Parts Description 1

Front 1

QL-810W 1

Setting Up the Label Printer 1

1 Battery LED

2 Status LED

3 Power Button

4 Feed Button

5 Cutter Button

6 WPS Button

7 Wi-Fi LED

8 Wi-Fi Button

9 Editor Lite LED

10 Editor Lite Button

11 DK Roll Compartment Cover

12 Label Output Slot

13 Roll Spool Arm

14 Roll Spool Guide

Setting Up the Label Printer

QL-820NWB 1

1 Indicator Display

2 Date Display

3 Time Display

4 Status LED

5 Power Button

6 Cutter Button

7 Menu Button

8 Cancel Button

9 Up Arrow Button

10 Down Arrow Button

11 OK Button

12 LCD

13 Label Output Slot

14 DK Roll Compartment Cover

15 Roll Spool Arm

16 Roll Spool Guide

76 8

Setting Up the Label Printer

Rear 1

1 AC Adapter Port

2 USB Port

3 USB Host

4LAN Port

Before using the Label Printer, make sure you remove the protective sheet according in the following way:

1 Make sure that the Label Printer is turned Off.

Hold the Label Printer by the front, and firmly lift the DK Roll Compartment Cover to open it.

2 Remove the protective sheet from the Label Output Slot.

•Do not throw away the protective sheet.

• When the Label Printer is not in use, lift the DK Roll Compartment Cover and remove any DK Rolls

from inside the Label Printer. Reinsert the protective sheet into the Label Output Slot to maintain good

printing quality.

QL-810W QL-820NWB

Setting Up the Label Printer

Loading the DK Roll 1

aMake sure that the Label Printer is turned Off.

Hold the Label Printer by the front, and firmly lift the DK Roll Compartment Cover to open it.

bPlace the DK Roll into the Roll Spool Guide.

• Make sure that the Roll Spool Arm is inserted firmly in the Roll Spool Guide.

• Make sure the Stabilizer (1) slides into the notch of the Label Printer.

cThread the DK Roll through the Label Printer.

• Align the edge of the DK Roll with the upright edge of the Label Output Slot.

• Insert the first label into the slot inside the compartment.

• Push the label through the Label Output Slot until the end reaches the mark, as shown below.

Setting Up the Label Printer

dClose the DK Roll Compartment Cover.

When you press the Power ( ) Button to turn the Label Printer On, the end of the DK Roll aligns

automatically.

Do not leave any printed labels in the Label Printer. Doing so will cause the labels to jam.

Setting Up the Label Printer

Connecting the AC Adapter 1

Connect the AC Power Cord to the Label Printer and to the AC Adapter. Then, plug the AC Power Cord into

a grounded AC power outlet.

The PA-BU-001 (optional battery unit) can also be used.

Setting Up the Label Printer

Installing the Coin Cell Battery (QL-820NWB only) 1

A coin cell battery is used as a backup power supply to maintain the settings for the internal clock. Please

note that battery power will be consumed even if the Label Printer is not in use.

aThe Label Printer has a preinstalled coin cell battery. Make sure that the Label Printer is turned Off. Hold

the Label Printer by the front, and firmly lift the DK Roll Compartment Cover to open it.

bRemove the insulation seal on the coin cell battery.

• Using a coin or similar object, slowly turn the coin cell battery cover in the direction of the arrow on the

battery cover until it stops, and then remove the coin cell battery cover.

Do not turn the coin cell battery cover past the unlock position, or you may damage it.

• Replace the coin cell battery.

Be sure to insert the new battery with the + and — sides facing the correct direction.

Using a coin or similar object, slowly turn the coin cell battery cover in the opposite direction of the arrow

on the battery cover until it locks into place.

Setting Up the Label Printer

• Remove the battery if you do not intend to use the Label Printer for an extended period of time.

• Dispose of the battery at an appropriate collection point, not in the general waste stream. Be sure to

observe all applicable federal, state, and local regulations.

• When storing or discarding a battery, wrap it with cellophane tape to prevent it from short-circuiting.

(see illustration)

1 Cellophane tape

2 Coin Cell battery

• We recommend replacing the battery every two years.

• If the clock is reset while power is supplied to the machine, replace this battery. When replacing the

battery, buy a CR2032 battery (recommended manufacturers: Hitachi Maxell, Ltd., FDK Corporation).

Setting Up the Label Printer

Turning Power On/Off 1

On: Press the Power ( ) Button to turn the Label Printer On. The Status LED turns green.

Off: Press and hold the Power ( ) Button again to turn the Label Printer Off.

When turning the Label Printer Off, do not remove the battery or disconnect the AC Adapter until the

orange Status LED turns Off.

Setting LCD Language (QL-820NWB only) 1

aPress the Menu Button.

bPress the [▲] or [▼] Button to select the [Administration] menu, and then press the [OK] Button.

cSelect [ Language], scroll to select your language, and then press the [OK] Button.

The first time you start up the Label Printer, the language configuration is automatically displayed without

going through the menu.

Setting the Time and Date (QL-820NWB only) 1

Adjust the clock to the current time and date. The time and date set here are displayed on the main screen.

aPress the Menu, [▲], or [▼] Button to select the [Settings] menu, and then press the [OK] Button.

bSelect [Set Clock] using [▲] or [▼] Button, and then press the [OK] Button. The clock setting screen

appears.

cUse [▲] or [▼] to specify the last two digits of the year, and then press the [OK] Button. Specify two digits

for the month and day in the same way.

dUse [▲] or [▼] to specify two digits each for the hours and minutes, and then select [AM], [PM] or [24].

ePress the [OK] Button. The [Settings] menu is displayed.

The format for the time and date can be changed. Select [Administration], and then select [Date

Format] or [Time Format] to specify the setting.

Setting Up the Label Printer

LCD (QL-820NWB only) 1

Screen 1

When the Label Printer is turned on, the main screen appears.

1 Update icon

Indicates whether updated templates, databases, and other data are available.

: There is new data.

(flashing) : Data update failed.

(flashing) : Cannot communicate with the server.

2 Wireless Direct icon

3 WLAN icon

: The network is connected correctly.

: Your Label Printer is searching for the network.

4 Bluetooth icon

: Bluetooth mode

(flashing): Auto Reconnect function is On, and not connected.

5 Eco Charging icon (only appears when Battery Unit is installed)

6 Battery level (only appears when Battery Unit is installed)

Indicates the remaining battery level.

Full:

Half:

Low:

Charging:

7 Template

8 Date display

Setting Up the Label Printer

9 Time display

While using the buttons on the Label Printer, do not send prints or change settings from your computer or

other devices.

LCD Settings 1

The settings for the LCD can be specified either by using the Label Printer or by using the Printer Setting

Tool on a computer connected to the Label Printer. For more information on connecting a computer and

specifying settings, see Changing the Label Printer Settings on page 37.

Specifying Settings from the Printer 1

Press the Menu, [▲], or [▼] Button to select a menu option, and then press the [OK] Button. Press [▲] or [▼]

to select an option, and then press the [OK] Button.

1 The currently selected option is highlighted.

2 The scroll bar shows the position of the highlighted option on the list.

Setting Up the Label Printer

Using the buttons on the Label Printer, the following settings can be specified:

Menu Title Sub title Settings Description

Settings Print

Density

(2 colors)

Color 1

(Black)

-6

-5

-4

-3

-2

-1

Adjust the density of the first color

when using 2-color printing.

Color 2 (Red) -6

-5

-4

-3

-2

-1

Adjust the density of the second

color when using 2-color printing.

Auto Cut Auto Cut

OFF

Cut at End

Set the cutting method when printing

multiple labels.

Auto Cut: Always cuts automatically.

OFF: Does not cut automatically.

Cut at End: Only cuts at the end,

when multiple labels are printed.

Set Clock Y(2000-2099)

M(1-12)

D(1-31)

0-23(H)

0-59(M)

AM/PM/24

Specify the date and time.

Setting Up the Label Printer

Settings

(Continued)

Auto Power

Off

Adapter Off

Specify the period of time that

passes before the Label Printer

turns off automatically when

connected to an AC power outlet.

Li-ion

Battery

Off

Specify the period of time that

passes before the Label Printer

turns off automatically when

Battery.

LCD Contrast -2

-1

Set the contrast of the LCD.

The higher the number, the stronger

the contrast.

Backlight On

Off

Switch the backlight On or Off.

Backlight

Timeout

Off

10s

20s

30s

60s

Specify the amount of time of

inactivity that passes before the

backlight of the LCD turns off

automatically.

Eco Charging 100%

80%

Switch to Eco Charging.

If set at 80%, charging will stop

automatically when 80% charge is

reached.

Menu Title Sub title Settings Description

Setting Up the Label Printer

Template

Settings

Template

Mode

Off

Select whether the template mode

starts when the Label Printer is

turned on.

In the template mode, you can

replace the contents of the

templates stored in the Label

Printer and print them. For further

information, see Printing Labels

Using P-touch Template

on page 69.

Confirm

Off

Select whether a message appears

before printing so that the number of

copies can be confirmed.

Serialize

Mode

Cont From Last Select to serialize from the last

number printed.

From Starting # Select to serialize from the default

number each time you print.

Serialize

Reset

Back

Reset the sequential number to the

default number. Select [Back] to

return to the previous screen without

resetting the number.

Default

Quantity

001

999

Specify the default value for the print

quantity.

Preset

Template

Show

Hide

Select whether or not to display

preset templates when using

templates other than the factory

preset templates.

Menu Title Sub title Settings Description

Setting Up the Label Printer

Information

Configuration

Printer:

QL-820NWB

ProgVer: *.**

FontVer: *.**

Memory:

***/8064kbytes

Display the Label Printer

information.

Configuration

All Start

Back

Print the Label Printer set-up

information (missing dot test pattern,

usage log, printer settings, wireless

setting information and transfer

data).

Select [Back] to return to the

previous screen without printing the

information.

Usage Log Start

Back

Print the Label Printer usage log.

Select [Back] to return to the

previous screen without printing the

log.

Printer

Settings

Start

Back

Print the Label Printer settings.

Select [Back] to return to the

previous screen without printing the

settings.

Transfer Data Start

Back

Print the transfer data.

Select [Back] to return to the

previous screen without printing the

transfer data.

Menu Title Sub title Settings Description

Setting Up the Label Printer

Administration

Command Mode P-touch Template

ESC/P

Raster

Select the type of command mode.

Date Format 1/31/2099

01/31/2099

31/1/2099

31/01/2099

31.1.2099

31.01.2099

31-1-2099

31-01-2099

2099/1/31

2099/01/31

2099-1-31

2099-01-31

Select the date format for the clock.

Time Format 01:59(24)

1:59(24)

1:59AM

01:59AM

Select the time format for the clock.

Language Čeština

Dansk

Deutsch

English

Español

Français

Hrvatski

Italiano

Magyar

Nederlands

Norsk

Polski

Português

Română

Slovenski

Slovenský

Suomi

Svenska

Select the language of the LCD.

Unit inch

Select the measurement units for

displayed settings.

Menu Title Sub title Settings Description

Setting Up the Label Printer

Administration

(Continued)

Reset Factory Reset Reset

Back

Returns all printer settings, including

the communication settings and

device settings, to their factory

defaults.

Templates and databases stored in

the Label Printer are also deleted.

User Data

Reset

Back

Returns all device settings to their

factory defaults.

Templates and databases stored in

the Label Printer are also deleted.

Network Reset Reset

Back

Returns the communication settings

to their factory defaults.

Airplane

Mode

Off

If you select [On], the Label Printer is

set to Airplane Mode. The following

conditions apply:

[WLAN] and [Bluetooth] will

disappear from the LCD.

Menu Locks Settings

Template Settings

Information

WLAN

Bluetooth

Feed

Remote Update

Finish

Select the check boxes for any

options you want to prevent changes

from the LCD of the Label Printer.

After selecting the check boxes,

select [Finish] to complete the

settings.

If the Menu Locks are set, a lock icon

is displayed for parameters that

cannot be selected.

Security

Off

Select whether a password is

required to enter the Administration

mode.

Set Password If you select [On], specify the 4-digit

password.

Menu Title Sub title Settings Description

Setting Up the Label Printer

WLAN WLAN

(On/Off)

Off

Select whether to turn the WLAN

function On or Off.

Network Mode Infrastructure

Mode

Direct Mode

Infra/

Direct Mode

Set which network is used when you

select [On] from [WLAN (On/Off)].

WPS Button

Push

Try to connect to wireless access

points in the vicinity.

WPS PIN Code Display the Label Printer’s 8-digit pin

code.

Infra

Manual

Setting

Display the SSIDs of wireless

access points in the vicinity.

After you select an SSID and press

the [OK] Button, the password entry

screen will appear. Push the Cancel

Button several times to return to the

previous screen until it is displayed.

Direct

Manual

Setting

Manually enter the SSID and

password of a wireless access point

to connect. Push the Cancel Button

several times to return to the

previous screen until it is displayed.

WLAN Status

Infrastructure

Mode

Status: ****

SSID: ****

IP Addr: *.*.*.*

NodeName: ****

Subnet: *.*.*.*

Gateway: *.*.*.*

MAC Addr: ****

Display the WLAN status.

Direct Mode Status: ****

SSID: ****

IP Addr: *.*.*.*

Password: ****

Channel: ****

Display the WLAN status.

Bluetooth Bluetooth

(On/Off)

Off

Turn the Bluetooth function on or off.

Automatic

Reconnection

Off

Switch to Automatic Reconnection

mode (only for Apple device : iPad,

iPhone, or iPod touch).

Bluetooth

Status

Usage: ****

Device: ****

Visible: ****

Address: ****

Display the status of the Bluetooth

function.

Menu Title Sub title Settings Description

Setting Up the Label Printer

• Some settings may differ depending on the firmware (printer software).

• If you want to reset the settings, use [Device settings] in the Printer Setting Tool to return all settings to

their factory defaults. For more information, see Menu Bar on page 53.

Feed Feed Start Determine when the label feed

starts. These modes may vary

depending on the DK Roll used.

Die-cut Feed

Setting

Current Page Label feed starts on the current page

when the die-cut black mark is

detected on the reverse side. If a

die-cut black mark is undetected on

the current page, this mode feeds to

the next page and detection begins

from there.

Next Page This mode always feeds to the next

page and detection begins from

there.

Remote

Update

Remote

Update?

Start

Back

Available only when the Label

Printer is connected to the FTP

Server and when the templates,

databases, and other files need to

be updated. Press [Start] to begin

the remote update. After the update

is completed, the Label Printer

automatically returns to the main

screen.

Menu Title Sub title Settings Description

Setting Up the Label Printer

Setting the Menu Security 1

When setting the menu security, access to the Administration mode can be restricted by setting a password.

aPress the Menu, [▲], or [▼] Button to select the [Administration] menu, and then press the [OK]

Button.

bSelect [Menu Security], press [▲] or [▼] to select [On], and then press the [OK] Button.

Specify the first number using [▲] or [▼], and then press the [OK] Button to proceed to the next number.

Specify the remaining three numbers in the same way.

• After a password has been set, the password input screen appears when the [Administration] menu

is selected. Enter the specified 4-digit password using [▲] or [▼], and then press the [OK] Button.

• To cancel the password settings, select the [Administration] menu and enter the password. Then,

select [Menu Security] > [Off].

• If you do not remember the password, use [Device settings] in the Printer Setting Tool to return all

settings to their factory defaults, or specify the password again and apply it. For more information, see

Menu Bar on page 53.

Installing the Software and Printer Drivers to a Computer 2

To print from your Windows® computer or Mac, install the printer drivers, P-touch Editor, and other

applications to your computer.

For Windows®:

Printer Driver, P-touch Editor, P-touch Address Book, P-touch Update Software, Printer Setting Tool,

BRAdmin Light and BRAdmin Professional

For Mac:

Printer Driver, P-touch Editor, P-touch Update Software, Printer Setting Tool and Wireless Device Setup

Wizard

QL-810W only: When printing with P-touch Editor, press and hold the P-touch Editor Lite Button until the

green Editor Lite LED turns off.

aVisit our website (install.brother) and download the Software Installer for the latest software and

manuals.

bDouble-click the downloaded EXE file (for Windows®) or DMG file (for Mac), and follow the on-screen

instructions to proceed with the installation.

To connect the Label Printer to a computer using a wireless connection, we recommend the following:

• Configure the wireless network settings while installing the software. You can change the settings later

using the Printer Setting Tool.

• Install the software on a computer wirelessly connected to your network and configure the Label Printer

using a USB cable.

• Make a note of the SSID (network name) and password (network key) of the wireless network in

advance. If you cannot find this information, ask your network administrator or wireless access

point/router manufacturer.

• If your wireless access point/router supports WPS, you can use WPS (Wi-Fi Protected Setup) to quickly

configure the wireless network settings.

cClose the dialog box when the installation is complete.

Printing Using a Computer

(P-touch Editor) 2

Printing Using a Computer (P-touch Editor)

Connecting the Label Printer to a Computer 2

Refer to these directions for the type or connection method:

USB cable connection

See Connecting Using USB on page 23.

Wireless LAN connection

See Connecting Using Wi-Fi® on page 23.

Bluetooth Connection (QL-820NWB only)

See Bluetooth Connection (QL-820NWB only) on page 28.

Wired LAN connection (QL-820NWB only)

See Connecting Using a Wired LAN (QL-820NWB only) on page 28.

Connecting Using USB 2

aBefore connecting the USB cable, make sure that the Label Printer is turned Off.

bConnect the USB cable to the USB Port on the back of the Label Printer.

cConnect the USB cable to the USB Port on the computer.

dTurn the Label Printer On.

Connecting Using Wi-Fi®

The following Wi-Fi connection methods are available:

Wireless Direct

Infrastructure Mode

Infrastructure Mode + Wireless Direct

WPS (Wi-Fi Protected Setup™)

Wireless Direct 2

Wireless Direct allows you to connect the Label Printer to your computer or mobile device directly without a

Wi-Fi access point/router; the printer serves as a Wi-Fi access point.

aConfirm the Wireless Direct settings of the Label Printer.

Using the Label Printer (QL-820NWB only)

1 Press the Menu and [▼] Buttons to select the [WLAN] menu, and then press the [OK] Button.

Set [WLAN (On/Off)] to [On].

2 Press the Menu and [▼] Buttons to select the [WLAN] menu, and then press the [OK] Button.

3 Press the [▼] Button to select the [Network Mode] menu, and then press the [OK] Button.

Printing Using a Computer (P-touch Editor)

4 Select [Direct Mode], and then press the [OK] Button. The Wireless Direct icon appears on the

LCD.

For Windows®

Connect the Label Printer and computer with a USB cable. Start the Printer Setting Tool on your

computer, and click [Communication Settings]. Select [Infrastructure and Wireless Direct] or

[Wireless Direct] for [Selected Interface] in [Communication Settings] in the [General] tab, and

confirm the [Wireless Direct] tab.

For more information, see Communication Settings for Windows® on page 40.

For Mac

Start the Printer Setting Tool on your computer, and select [On] for [Wireless Direct] in the [Wireless

LAN] tab.

bUse your computer to select the SSID of the Label Printer («DIRECT-*****_QL-810W» or «DIRECT-

*****_QL-820NWB» where ***** is the last five digits of the product serial number). If required, enter the

password (810*****/820***** where ***** is the last five digits of the product serial number).

• You can change the Label Printer’s network settings using the Printer Setting Tool. For more information,

see Wireless Settings on page 46.

• The Printer Setting Tool also allows you to apply the network settings changes to multiple Label Printers.

For more information, see Applying Setting Changes to Multiple Printers on page 50.

• You can find the serial number label in the DK Roll Compartment of the Label Printer.

• You cannot connect to the Internet on your computer via Wi-Fi while using Wireless Direct.

• The SSID can also be entered using the LCD. Select the SSID from the displayed list, or press the [▼]

Button to select the [Direct Manual setting], and then manually enter the SSID and password. Push

the Cancel Button several times to return to the previous screen until it is displayed.

Infrastructure Mode 2

Infrastructure Mode allows you to connect the Label Printer to a computer via a Wi-Fi access point/router.

Before You Begin

First, you must configure the Wi-Fi settings of the Label Printer to communicate with your Wi-Fi access

point/router. After the Label Printer is configured, computers on your network will have access to the Label

Printer.

• If you are going to connect the Label Printer to your network, we recommend that you contact your system

administrator before installation. You must confirm your Wi-Fi settings before you proceed with this

installation.

• To configure the Wi-Fi settings again, or if the status of the Wi-Fi connection for the Label Printer is

unknown, reset the Wi-Fi settings of the Label Printer.

For QL-810W

1 Press and hold the Power ( ) Button to turn the Label Printer off.

Printing Using a Computer (P-touch Editor)

2 Press and hold the Cutter ( ) Button and the Power ( ) Button for about one second. The Status LED

starts blinking in green.

3 The Status LED is lit in orange, the Editor Lite LED flashes in green and the Wi-Fi LED flashes in blue.

While pressing the Power ( ) Button, press the Cutter ( ) Button once and the Status LED lights in

orange.

4 Release the Power ( ) Button. Then the Status LED is lit in orange, the Editor Lite LED flashes in green

and the Wi-Fi LED flashes in blue. The Wi-Fi settings of the printer is reset.

For QL-820NWB

Select [Network Reset] from the menu.

For more information, see LCD Settings on page 12.

• We recommend making a note of the SSID (network name) and password (network key) of the wireless

network in advance.

• To achieve the best results with normal everyday document printing, use the Label Printer as close to the

Wi-Fi access point/router as possible with minimal obstructions. Large objects and walls between the two

devices as well as interference from other electronic devices can affect communication, or the data

transfer speed of your documents.

Connecting the Label Printer to your Wi-Fi access point/router

aFirst, write down the SSID (network name) and password (network key) of your Wi-Fi access

point/router.

bConnect the Label Printer and computer with a USB cable.

cConfigure the Infrastructure Mode settings of the Label Printer.

Using the Label Printer (QL-820NWB only)

1 Press the Menu and [▼] Buttons to select the [WLAN] menu, and then press the [OK] Button.

2 Press the [▼] Button to select the [Network Mode] menu, and then press the [OK] Button.

3 Select [Infrastructure Mode], and then press the [OK] Button.

The SSID can also be entered using the LCD. Press the Menu and [▼] Buttons to select the [WLAN] menu,

and then press the [OK] Button. Press the [▼] Button to select the [Infra Manual Setting]. Push the

Cancel Button several times to return to the previous screen until it is displayed.

For Windows®

1 Start the Printer Setting Tool on your computer, and click [Communication Settings]. Select

[Infrastructure or Ad-hoc] or [Infrastructure and Wireless Direct] for [Selected Interface] in

[Communication Settings] in the [General] tab, and select [Infrastructure] for

[Communication Mode] in [Wireless Settings] in the [Wireless LAN] tab.

Printing Using a Computer (P-touch Editor)

2 Enter the SSID that you wrote down, or click [Search] and select the SSID from the displayed

list, and enter the password (network key) of your Wi-Fi access point/router.

3Click [Apply].

For more information, see Communication Settings for Windows® on page 40.

For Mac

Start the Wireless Device Setup Wizard included in the Printer Driver Package, and then follow the

on-screen instructions. The Wireless Device Setup Wizard can be found in the [Utilities] folder.

dFor QL-810W

Press and hold the Wi-Fi ( ) Button for one second.

For QL-820NWB

Press the Menu and [▼] Buttons to select the [WLAN] menu, and then press the [OK] Button. Set

[WLAN (On/Off)] to [On].

eWhen the connection between the Label Printer and your Wi-Fi access point/router is established, the

Wi-Fi ( ) LED starts flashing in blue (QL-810W) or [Connected!] appears on the LCD

(QL-820NWB). Computers and mobile devices that are on the same network as the Label Printer will

have access to the Label Printer.

To change any other network settings, use the Printer Setting Tool. For more information, see Changing

the Label Printer Settings on page 37.

Infrastructure Mode + Wireless Direct 2

Infrastructure Mode and Wireless Direct can be used at the same time.

aSet the Label Printer to Infrastructure/Direct Mode.

Using the Label Printer

1 Press the Menu and [▼] Buttons to select the [WLAN] menu, and then press the [OK] Button.

2 Press the [▼] Button to select the [Network Mode] menu, and then press the [OK] Button.

3 Select [Infra/Direct Mode], and then press the [OK] Button.

For computers

1 Start the Printer Setting Tool on your computer, and click the [Communication Settings] button.

2 Select [Infrastructure and WirelessDirect] for [Selected Interface] in the [General] tab.

For more information on the Communication Settings, see General Tab on page 44.

bFor QL-820NWB, press the Menu and [▼] Buttons to select the [WLAN] menu, and then press the [OK]

Button.

Set [WLAN (On/Off)] to [On].

For QL-810W, press and hold the Wi-Fi ( ) Button.

Printing Using a Computer (P-touch Editor)

cTo use the computer or mobile device to select the SSID of the Label Printer, see step b of Wireless

Direct on page 24.

To configure the Infrastructure Mode settings of the Label Printer, see step c of Connecting the Label

Printer to your Wi-Fi access point/router on page 25.

WPS (Wi-Fi Protected Setup™) 2

If your Wi-Fi access point/router supports WPS, settings and connections can be configured quickly.

aFirst, confirm that your Wi-Fi access point/router has the WPS symbol.

bPlace the Label Printer within the range of your Wi-Fi access point/router. The range may differ

depending on your environment. See the instructions provided with your Wi-Fi access point/router.

cOn the Label Printer:

For QL-810W

Press and hold the WPS Button for one second.

When the connection is established, The Wi-Fi ( ) LED is lit blue.

For QL-820NWB

a). Press the Menu and [▼] Buttons to select [WLAN] menu, and then press the [OK] Button.

b). Press the [▼] Button to select the [WPS Button Push] menu, and then press the [OK] Button.

When the connection is established, the WLAN icon appears on the Label Printer LCD.

• Computers and mobile devices that are on the same network as the Label Printer will have access to the

Label Printer.

• The Label Printer will try to connect using WPS for two minutes. If the WPS Button (QL-810W) or [OK]

Button (QL-820NWB) is pressed during that time, the Label Printer will continue trying to connect for an

additional two minutes.

• You can also configure this using the PIN code.

Printing Using a Computer (P-touch Editor)

Connecting Using a Wired LAN (QL-820NWB only) 2

To use a static IP address to connect your Label Printer to a wired LAN connection, install the printer

drivers and Printer Setting Tool, and then specify the wired LAN connection settings.

For more information, see Installing the Software and Printer Drivers to a Computer on page 22.

aUnless wireless LAN is turned off, a wired LAN cannot be used. Turn off wireless LAN using the Printer

Setting Tool before connecting the Label Printer to a wired LAN connection.

bTurn off the Label Printer before connecting the LAN cable.

cConnect the LAN cable to the LAN Port on the back of the Label Printer.

dConnect the LAN cable to an active LAN Port on the network.

eTurn the Label Printer On.

The Label Printer’s communication settings can be changed under [Communication Settings] in the

Printer Setting Tool. For more information on the Communication Settings, see General Tab on page 44.

Network Cable 2

Use a straight-through Category 5 (or greater) twisted-pair cable for 10BASE-T or 100BASE-TX Fast

Ethernet Network.

Do not connect this product to any LAN connection that is subject to overvoltages.

Bluetooth Connection (QL-820NWB only) 2

In order for the Label Printer and your Bluetooth-equipped computer or adapter to communicate, you must

first pair the Label Printer with the computer or handheld device using the Bluetooth management software

using your computer or hand-held device.

aPress the Menu Button.

bPress the [▲] or [▼] Button to select the [Bluetooth] menu.

cPress the [OK] Button.

dPress the [▲] or [▼] Button to select [Bluetooth(On/Off)], then press [OK] Button. Press the [▲] or

[▼] Button to select [On], then press [OK] Button.

eUse your Bluetooth management software to discover the Label Printer. Bluetooth communication is

now available.

Printing Using a Computer (P-touch Editor)

Connecting the Label Printer to a Barcode Scanner using

Bluetooth (QL-820NWB only) 2

You can connect the Label Printer to a Barcode Scanner using a Bluetooth interface.

• Follow the recommendations of the manufacturer of your Bluetooth-equipped devices, such as Barcode

Scanners, and install any necessary hardware and software.

• The Bluetooth connection settings are saved even after the Label Printer is turned off.

Connecting the Label Printer to a Barcode Scanner using Bluetooth

To print barcodes using a Bluetooth connection you must perform the following steps:

Once a connection has been established, the Label Printer remains connected until it is turned off,

preventing it from connecting to another device.

aPress the Menu and [▼] Button to select the [Bluetooth] menu, and then press the [OK] Button.

Set [Bluetooth (On/Off)] to [On].

For Bluetooth Version 2.0 or earlier

bCheck the PIN code in the Bluetooth tab in the settings dialog box in the Printer Setting Tools, and

enter it into your destination Bluetooth device.

For Bluetooth Version 2.1 or later

bExecute pairing from a destination Bluetooth device.

cWhen the [Request Secure Simple Pairing (SSP) settings during pairing] check box is not selected,

a Bluetooth Pass Key for a Bluetooth device (of destination) is displayed on the LCD and the

Bluetooth connection is made.

When [Request Secure Simple Pairing (SSP) settings during pairing] check box is selected, a

Bluetooth Pass Key is displayed on the LCD. Press [OK] Button on the Label Printer. As the

displayed Bluetooth Pass Key is entered to the Bluetooth device (of destination), the Bluetooth

connection is made.

Printing Using a Computer (P-touch Editor)

Printing from a Computer 2

Available Applications 2

To use the Label Printer effectively, a number of applications and functions are available.

You must install the printer driver to use these applications.

Visit our website (install.brother) and download the installer for the applications and printer driver.

Application Windows Mac Features

P-touch Editor rr

Designs and prints custom labels with built-in drawing tools,

text using different fonts and styles, imported graphic images

and barcodes.

P-touch Transfer Manager r

Allows you to transfer templates and other data to the Label

Printer and save backups of your data on the computer.

This application is installed with P-touch Editor.

P-touch Library r

Manages and prints P-touch Editor templates.

You can use P-touch Library to print templates.

This application is installed with P-touch Editor.

P-touch Update Software rrUpdates software to the latest version.

P-touch Address Book rPrints address labels using an address database.

P-touch Editor Lite LAN rPrints over wireless as well as wired connections.

Printer Setting Tool rr

Specifies the Label Printer’s device settings from a

computer.

Wireless Device Setup

Wizard rAllows you to configure the Label Printer for a wireless

network.

BRAdmin Light rFinds the Label Printer on your network and allows you to

configure basic settings from your computer.

BRAdmin Professional r

Finds the Label Printer on your network and allows you to

configure advanced settings and updates from your

computer.

Function Windows Mac Features

Distributed printing r

When printing a large number of labels, printing can be

distributed among multiple Label Printers.

Because printing is performed at the same time, the total

printing time can be reduced.

For more information, see Distributed Printing (Windows®

only) on page 91.

Printing Using a Computer (P-touch Editor)

Creating Labels from Your Computer 2

There are various methods for printing with this Label Printer.

The following describes the procedure for printing from a computer using P-touch Editor or P-touch Address

Book.

aStart P-touch Editor or P-touch Address Book, and then open the document you want to print.

bCreate a label design.

cCheck the cutting options.

dSelect [File] and then select [Print] from the menu bar or click the [Print] icon.

Cutting Options 2

The cutting options allow you to specify how the item is fed and cut when it is printed. Use the printer driver

to select the cutting option when printing from the computer.

Label Cut Option Table

Auto Cut Cut at end Image

No Yes

No No

Yes Yes or No

Printing Using a Computer (P-touch Editor)

Attaching Labels 2

aPeel the backing from the label.

bPosition the label, and then press firmly from top to bottom with your finger to attach the label.

Labels may be difficult to attach to surfaces that are wet, dirty, or uneven. The labels may peel off easily

from these surfaces.

Installing Applications for Use with Mobile Devices 3

Brother offers various applications for use with your Label Printer, including applications that allow you to print

directly from your Apple iPhone, iPad, and iPod touch or Android™ smartphone or tablet, and applications

that allow you to transfer data wirelessly, such as templates, symbols, and databases created using a

computer, to your Label Printer.

Available Applications 3

The following free Brother applications can be downloaded from the App Store or Google Play™:

You must purchase a USB cable to connect your printer and Android™ mobile device.

Connecting the Label Printer to a Mobile Device 3

aConfirm the Wireless Direct settings of the Label Printer, and then connect the Label Printer to your

computer using a USB cable.

Using the Label Printer (QL-820NWB only)

1 Press the Menu Button and [▼] Button to select the [WLAN] menu, and then press the [OK] Button.

Set [WLAN (On/Off)] to [On].

2 Press the Menu, [▼] Buttons to select the [WLAN] menu, and then press the [OK] Button.

3 Press the [▼] Button to select the [Network Mode] menu, and then press the [OK] Button.

4 Select [Direct Mode], and then press the [OK] Button. The Wireless Direct icon appears on the

LCD.

For Windows®

Connect the Label Printer and computer with a USB cable. Start the Printer Setting Tool on your

computer, and click [Communication Settings]. Select [Infrastructure and Wireless Direct] or

[Wireless Direct] for [Selected Interface] in [Communication Settings] in the [General] tab, and

confirm the [Wireless Direct] tab.

See Communication Settings for Windows® on page 40 for more information on the Communication

Settings.

Printing Using the Mobile Device 3

Application Features

Brother iPrint&Label Create and print labels using templates on a smartphone, tablet or other

mobile device directly to your Label Printer.

Mobile Transfer Express

Allows you to use a mobile device to download databases and label data,

created on a computer using P-touch Editor and saved to a cloud service,

and send them to your Label Printer.

Printing Using the Mobile Device

For Mac

a) Launch the Printer Setting Tool on your computer.

b) Click the [Wireless LAN] tab.

c) Confirm that [Wireless Direct] is set to [On].

bFor QL-810W

Press and hold the Wi-Fi ( ) Button on the Label Printer for one second to turn the Wi-Fi function On.

The Wi-Fi ( ) LED starts flashing blue once every three seconds.

For QL-820NWB

Press the Menu and [▼] Buttons to select the [WLAN] menu, and then press the [OK] Button.

Set [WLAN (On/Off)] to [On] to turn the Wi-Fi function On. The Wi-Fi ( ) icon appears on the LCD.

cIn the Wi-Fi settings screen of your mobile device, select the SSID of the Label Printer and enter the

password.

• The factory default SSID and password are as follows:

SSID: «DIRECT-*****_QL-810W» or «DIRECT-*****_QL-820NWB» where ***** is the last five digits of the

product serial number.

(You can find the product serial number label in the DK Roll Compartment of the Label Printer.)

The password: 810*****/820***** where ***** is the last five digits of the product serial number.

• You can connect the Label Printer to a mobile device in the Infrastructure Mode via a wireless access

point/router.

Printing Using the Mobile Device

Printing from a Mobile Device 3

aMake sure that the Label Printer is connected to your mobile device.

Start the mobile printing application on your mobile device.

See Connecting the Label Printer to a Mobile Device on page 33.

bSelect a label template or design.

You can also select a previously designed label or image and print it.

cTap [Print] in the application menu.

Cutting Options 3

See Cutting Options on page 31.

Using a Mobile Device to Print Templates Created on a Computer 3

You can use P-touch Transfer Manager to save template data, which was created using P-touch Editor, in

the BLF or PDZ format. Then, you can use Mobile Transfer Express to send the saved file from your mobile

device to the Label Printer and print the file.

aSave the template data in the BLF format or the PDZ format using P-touch Transfer Manager.

For more information, see Creating Transfer Files and Transfer Package Files on page 131.

bUse one of the following methods to use a .blf file or .pdz file with your mobile device.

Save the file using a cloud storage service, and then use the sharing function of the mobile device’s

operating system to share the file.

Send the file as an email attachment from the computer to the mobile device, and then save the file

to the mobile device.

cConnect the Label Printer to your mobile device, and then start Mobile Transfer Express.

The template data appears.

dSelect the template that you want to print, and then transfer the template to the Label Printer.

To download a file from a cloud storage service to your mobile device, you must connect your mobile

device using Infrastructure Mode. Therefore, if you also connect your mobile device to the Label Printer

using Infrastructure Mode, you can quickly transfer downloaded files (.blf files only).

eUse the Barcode Scanner or the LCD (QL-820NWB only) to select the template that you want to print

from the transferred file and print it.

Printing Using the Mobile Device

Attaching Labels 3

aPeel the backing from the label.

bPosition the label, and then press firmly from top to bottom with your finger to attach the label.

Labels may be difficult to attach to surfaces that are wet, dirty, or uneven. The labels may peel off easily

from these surfaces.

Printer Setting Tool for Windows®

Use the Printer Setting Tool to specify the Label Printer’s communication settings, device settings and

P-touch Template settings from a Windows® computer.

The Printer Setting Tool is installed automatically when you use the initial installer to install the printer

driver. For more information, see Installing the Software and Printer Drivers to a Computer on page 22.

The Printer Setting Tool is available only with compatible Brother printers.

Before Using the Printer Setting Tool 4

Make sure the AC Adapter is connected to the Label Printer and to an AC power outlet, or a fully-charged

battery is installed.

Make sure the printer driver has been installed correctly and you can print.

Connect this Label Printer to a computer with a USB cable.

Changing the Label Printer Settings 4

Changing the Label Printer Settings

Using the Printer Setting Tool for Windows®

aConnect the Label Printer you want to configure to the computer.

bStart the Printer Setting Tool.

For Windows Vista® / Windows®7 / Windows Server® 2008 / Windows Server® 2008 R2:

Click Start > All Programs > Brother > Labels & Mobile Printer > Printer Setting Tool.

For Windows®8 / Windows®8.1 / Windows Server® 2012 / Windows Server® 2012 R2:

On the Apps screen, click the Printer Setting Tool.

For Windows® 10:

Click Start > Brother > Label & Mobile Printer > Printer Setting Tool.

The main window appears.

1 Printer

Lists the connected Label Printers.

2 Communication Settings

Specifies wired LAN (QL-820NWB only), wireless LAN and Bluetooth (QL-820NWB only)

communication settings.

3 Device Settings

Specifies printer device settings, such as power settings and printer settings.

4 P-touch Template Settings

Specifies P-touch Template settings.

For more information on P-touch Template, download the P-touch Template Manual/Command

Reference (English only) from the Brother Solutions Center at support.brother.com.

5Exit

Closes the window.

Changing the Label Printer Settings

cCheck that the Label Printer you want to configure appears next to [Printer]. If a different Label Printer

appears, select the Label Printer you want from the drop-down list.

If only one Label Printer is connected, it is unnecessary to make a selection because only that Label Printer

is available.

dSelect the settings you want to change, and then specify or change the settings in the dialog box.

For more information on the settings dialog boxes, see Communication Settings for Windows®

on page 40, Device Settings for Windows® on page 51 or P-touch Template Settings for Windows®

on page 59.

eClick [Apply], and then click [Exit…] to apply the settings to the Label Printer.

fClick [Exit] in the main window to finish specifying settings.

Use the Printer Setting Tool to configure the Label Printer only when the Label Printer is waiting for the

next print job. The Label Printer may malfunction if you try to configure it while it is handling a job.

Changing the Label Printer Settings

Communication Settings for Windows®

Use [Communication Settings] in the Printer Setting Tool to specify or change the Label Printer

communication information when connecting the Label Printer and computer with a USB cable or via a

Bluetooth connection (QL-820NWB only). Not only can you change the communication settings for one Label

Printer, but you can also apply the same settings to multiple Label Printer.

Settings Dialog Box 4

1 Disable these settings

When this check box is selected, appears in the tab, and the settings can no longer be specified or

changed.

Settings in a tab where appears will not be applied to the Label Printer even if [Apply] is clicked. In

addition, the settings in the tab will not be saved or exported when the [Save in Command File] or

[Export] command is used.

To apply the settings to the Label Printer, or to save or export them, make sure you clear the check box.

2Items

When [Current Status] is selected, the current settings appear in the settings display/change area.

Select the item for the settings that you want to change.

3 Menu Bar

Commands are categorized under each menu (File, Tools and Help) by function.

4Printer

Lists the connected Label Printers.

Changing the Label Printer Settings

5 Node Name

Displays the node name (nodes can be renamed). For more information, see Menu Bar on page 42.

6 Settings Tabs

Contains settings that may be specified or changed.

If appears in the tab, the settings in that tab will not be applied to the Label Printer.

7 Settings Display/Change Area

Displays the current settings for the selected item.

8Refresh

Updates the displayed settings with the most recent information.

9Exit

Exits [Communication Settings], and returns to the main window of the Printer Setting Tool.

Settings are not applied to Label Printers if [Exit] is clicked without clicking the [Apply] button after

changing the settings.

10 Apply

Applies the settings to the Label Printer.

To save the specified settings in a command file, select [Save in Command File] from the drop-down list.

The saved command file can be used with the mass storage mode to apply the settings to a Label Printer.

For more information, see Mass Storage Mode (QL-820NWB only) on page 85.

Clicking [Apply] applies all settings in all tabs to the Label Printer.

If the [Disable these settings] check box is selected, the settings in that tab are not applied.

Changing the Label Printer Settings

Menu Bar 4

The following explains about the menu items in the settings dialog box.

•Apply Settings to the Printer

Applies the settings to the Label Printer.

•Save Settings in Command File

Saves the specified settings in a command file. The file extension is .bin.

The saved command file can be used with the mass storage mode to apply the settings to a Label Printer.

For more information, see Mass Storage Mode (QL-820NWB only) on page 85.

If the [Disable these settings] check box is selected, the settings in that tab are not saved.

• The following information is not saved with the command file:

• Node name

• IP address, subnet mask and default gateway (when the IP address is set to [STATIC])

• The saved communication settings commands are intended to be used only for applying settings to a

Label Printer. To apply the settings to the Label Printer using this command file, use the mass storage

mode.

• Saved command files contain authentication keys and passwords. Take necessary measures to protect

saved command files, such as saving them in a location that cannot be accessed by other users.

• Do not send command files to a different printer model.

•Import

Import from the current computer wireless settings

Imports the settings from the computer.

• When importing the computer’s wireless settings, administrator privileges for the computer are needed.

• Only personal security authentication settings (open system, public key authentication and

WPA/WPA2-PSK) can be imported. Enterprise security authentication (such as LEAP and EAP-FAST),

WPA2-PSK (TKIP) and WPA-PSK (AES) settings cannot be imported.

• If multiple wireless LANs are enabled for the computer you use, the first wireless settings (only personal

settings) that are detected will be considered for the import data.

• Only the settings (communication mode, SSID, authentication method, encryption mode and

authentication key) from the [Wireless LAN] tab — [Wireless Settings] pane can be imported.

Select a Profile to import

Imports the exported file and applies the settings to a Label Printer.

Click [Browse] and select the file you want to import. The settings in the selected file appear in the

settings display/change area.

Changing the Label Printer Settings

• All settings, such as wireless settings or TCP/IP settings, can be imported, except for node names.

• Only profiles that are compatible with the selected Label Printer can be imported.

• If the imported profile’s IP address is set to [STATIC], change the IP address of the imported profile, if

needed, so that it does not duplicate the IP address of an existing configured Label Printer on the network.

•Export

Saves the current settings in a file.

If the [Disable these settings] check box is selected the settings in that tab are not saved.

Exported files are not encrypted.

•Automatically restart the Label Printer after applying new settings

If this check box is selected, the Label Printer automatically restarts after communication settings are

applied.

If this check box is cleared, you must restart the Label Printer manually.

When configuring multiple Label Printer’s, you can reduce the time needed to change settings by clearing

this check box. In this case, we recommend selecting this check box when configuring the first Label

Printer so that you can confirm that each setting is operating as intended.

•Automatically detects the connected Label Printer, and retrieves the current settings

If this check box is selected and a Label Printer is connected to the computer, the Label Printer is

automatically detected and the Label Printer’s current settings are displayed in the [Current Status] pane.

If the model of the connected Label Printer is different from that of the Label Printer shown in the [Printer]

drop-down list, the settings available on all tabs change to match the connected Label Printer.

•Change Node Name/Bluetooth Device Name

Allows renaming a node.

•Reset to Default Communication Settings

Returns the communication settings to their factory settings.

•Display Help

Displays the Help topics.

Changing the Label Printer Settings

General Tab 4

The following explains about the General Tab in the settings dialog box.

Communication Settings 4

•Network Settings on Power On

Specifies the conditions for connecting via Wi-Fi when the Label Printer is turned on.

QL-810W: Select [On by Default], [Off by Default] or [Keep Current State].

QL-820NWB: Select [Wireless LAN by Default], [Wired LAN by Default] or [Keep Current State].

•Selected Interface

Selects [Infrastructure or Ad-hoc], [Infrastructure and Wireless Direct] or [Wireless Direct].

• Bluetooth on Power On (QL-820NWB only)

Specifies the conditions for connecting via Bluetooth when the Label Printer is turned on.

Select [On by Default], [Off by Default] or [Keep Current State].

IPv6 4

•IPv6 usage

Selects [Enable] or [Disable].

•Priority on IPv6 address

Selects to give priority to an IPv6 address.

Remote Update (QL-820NWB only) 4

Remote Update is a Label Printer feature that enables the semi-automatic update of the Label Printer’s

settings with a simple connection to an FTP server where the update files are saved.

•IP Address of FTP server

Types the FTP server address.

•Port

Specifies the port number used to access the FTP server.

• PASV Mode

Set the PASV Mode to on or off.

•User name

Enters a user name that has permission to login to the FTP server.

•Password

Enters the password associated with the user name you entered in the Username field.

•Display the key and password on-screen

•Path

Enters the path to the folder on the FTP server where you want to download the update file from.

•Setting file name

Specifies the update file name on the FTP server.

Changing the Label Printer Settings

Log (QL-820NWB only) 4

•Log storage

Selects whether to export the update log to the FTP server.

•Log storage path of FTP server

Enters the path to the folder on the FTP server where you want to export the log data.

Changing the Label Printer Settings

Wired LAN (QL-820NWB only) / Wireless LAN Tabs 4

The following explains about the Wired LAN (QL-820NWB only) and Wireless Tab in the settings dialog box.

TCP/IP (Wired/Wireless) 4

•Boot Method

Selects [AUTO], [BOOTP], [DHCP], [RARP], or [STATIC].

•IP Address/Subnet Mask/Gateway

Specifies the various networking values.

You can enter these settings only when the IP address is set to [STATIC].

•DNS Server Method

Selects [AUTO] or [STATIC].

•Primary DNS Server IP Address/Secondary DNS Server IP Address

You can enter these settings only when the DNS server is set to [STATIC].

IPv6 4

•Static IPv6 Address

Specifies a permanent IPv6 address.

•Enable this address

Enables the specified static IPv6 address.

•Primary DNS Server IPv6 Address/Secondary DNS Server IPv6 Address

Specifies the DNS server IPv6 addresses.

•IPv6 Address List

Displays the list of IPv6 addresses.

Wireless Settings 4

•Communication Mode

Selects [Infrastructure] or [Ad-hoc].

•SSID (Network Name)

Clicking [Search] displays the available SSID selections in a separate dialog box.

•Channel

Lists available channels.

This setting is valid only in Ad-Hoc mode.

•Authentication Method/Encryption Mode

The supported encryption modes for the authentication methods are as shown in Communication Modes

and Authentication Methods/Encryption Modes on page 47.

•WEP Key

You can specify a setting only when WEP is selected as the encryption mode.

•Passphrase

You can specify a setting only when WPA/WPA2-PSK is selected as the authentication method.

Changing the Label Printer Settings

•User ID/Password

You can specify settings only when LEAP, EAP-FAST, PEAP, EAP-TTLS or EAP-TLS is selected as the

authentication method. In addition, with EAP-TLS, it is not necessary to register a password, but a client

certificate must be registered. To register a certificate, connect to the Label Printer from a web browser,

and then specify the certificate. For more information on using a web browser, see Web Based

Management on page 158.

•Display the key and password on-screen

If this check box is selected, keys and passwords are displayed in plain (non-encrypted) text.

Communication Modes and Authentication Methods/Encryption Modes 4

When [Communication Mode] is set to [Ad-hoc]

When [Communication Mode] is set to [Infrastructure]

To specify higher level security settings:

When performing certificate verification with EAP-FAST, PEAP, EAP-TTLS or EAP-TLS authentication

methods, the certificate cannot be specified from the Printer Setting Tool. After the Label Printer is

configured to connect to the network, specify the certificate by accessing the Label Printer from a web

browser.

For more information on using a web browser, see Web Based Management on page 158.

Authentication Method Encryption Mode

Open System None / WEP

Authentication Method Encryption Mode

Open System None / WEP

Shared Key WEP

WPA/WPA2-PSK TKIP+AES / AES

LEAP CKIP

EAP-FAST/NONE TKIP+AES / AES

EAP-FAST/MS-CHAPv2 TKIP+AES / AES

EAP-FAST/GTC TKIP+AES / AES

PEAP/MS-CHAPv2 TKIP+AES / AES

PEAP/GTC TKIP+AES / AES

EAP-TTLS/CHAP TKIP+AES / AES

EAP-TTLS/MS-CHAP TKIP+AES / AES

EAP-TTLS/MS-CHAPv2 TKIP+AES / AES

EAP-TTLS/PAP TKIP+AES / AES

EAP-TLS TKIP+AES / AES

Changing the Label Printer Settings

Wireless Direct Tab 4

The following explains about the Wireless Direct Tab in the settings dialog box.

Wireless Direct Settings 4

•SSID/Network Key Generation

Select [AUTO] or [STATIC].

•SSID (Network Name)/Network Key

Specifies the SSID (25 ASCII characters or fewer) and the network key (63 characters or fewer) you want

to use in the Wireless Direct mode.

The factory settings for the SSID and password are as follows:

SSID: «DIRECT-*****_QL-810W» or «DIRECT-*****_QL-820NWB» where «*****» is the last five digits of the

product serial number.

(You can find the product serial number label in the DK Roll Compartment of the Label Printer.)

The password: 810*****/820***** where ***** is the last five digits of the product serial number.

•Channel

Specifies the channel to use for the Wireless Direct mode.

Changing the Label Printer Settings

Bluetooth Tab (QL-820NWB only) 4

The following explains about the Bluetooth Tab in the settings dialog box.

Bluetooth Settings 4

•Visible to Other Devices

Allows the Label Printer to be “discovered” by other Bluetooth devices.

Available settings: [Discoverable], [Not Discoverable]

•Change PIN code

If this check box is selected, you can change the PIN.

•PIN code

Specifies the PIN that will be used when pairing with devices compliant with Bluetooth 2.0 or earlier.

•Display the PIN code on-screen

If this check box is selected, your computer displays the PIN by default.

•Request Secure Simple Pairing (SSP) settings during pairing

If this check box is selected, pairing can be performed using the Label Printer buttons for devices that are

compliant with Bluetooth 2.1 or later.

Auto Reconnect 4

•Auto re-paring

Sets whether or not to automatically reconnect to previously connected Apple device (iPad, iPhone or iPod

touch).

Available settings: [Enable], [Disable]

Changing the Label Printer Settings

Applying Setting Changes to Multiple Printers 4

aAfter applying settings to the first Label Printer, disconnect the Label Printer from the computer, and then

connect the second Label Printer to the computer.

bSelect the newly connected Label Printer from the [Printer] drop-down list.

If the [Automatically detects the connected Label Printer, and retrieves the current settings] check

box in the Option Setting dialog box is selected, the Label Printer connected with the USB cable is

automatically selected. For more information, see Communication Settings for Windows® on page 40.

cClick [Apply].

The same settings that were applied to the first Label Printer are applied to the second Label Printer.

We recommend selecting the [Automatically restart the Label Printer after applying new settings]

check box when configuring the first Label Printer so that you can confirm that a connection with the

wireless access point/router can be correctly established with the settings. For more information, see

Communication Settings for Windows® on page 40.

dRepeat steps a – c for all Label Printers whose settings you want to change.

If the IP address is set to [STATIC], the Label Printer’s IP address will also be changed to the same

address as the first Label Printer. Change the IP address if needed.

To save the current settings in a file, click [File] — [Export].

The same settings can be applied to another Label Printer by clicking [File] — [Import], then selecting the

exported settings file. For further information, see Communication Settings for Windows® on page 40.

Changing the Label Printer Settings

Device Settings for Windows®

Use [Device Settings] in the Printer Setting Tool to specify or change printer settings when connecting the

Label Printer and computer with a USB cable or via a Bluetooth connection. Not only can you change the

device settings for one Label Printer, but you can also apply the same settings to multiple Label Printer.

When printing from a computer application, various printing settings can be specified from the printer driver;

however, by using [Device Settings] in the Printer Setting Tool, more advanced settings can be specified.

When [Device Settings] is opened, the Label Printer’s current settings are retrieved and displayed. If the

current settings could not be retrieved, the previous settings are displayed. If the current settings could not

be retrieved and previous settings have not been specified, the machine’s factory settings are displayed.

Settings Dialog Box 4

1 Menu Bar

Selects a command contained in each menu from the list.

2Printer

Specifies the Label Printer you want to configure.

If only one Label Printer is connected, it is unnecessary to make a selection because only that Label Printer

will appear.

Changing the Label Printer Settings

3 Settings Tabs

Contains settings that may be specified or changed.

If appears in the tab, the settings in that tab cannot be specified or changed. In addition, the settings

in the tab will not be applied to the Label Printer even if [Apply] is clicked. The settings in the tab will also

not be saved or exported when the [Save in Command File] or [Export] command is used.

4 Current Settings

Retrieves the settings from the currently connected Label Printer and displays them in the dialog box.

Settings will also be retrieved for parameters on tabs with .

5 Disable these settings

When this check box is selected, appears in the tab, and the settings can no longer be specified or

changed.

Settings in a tab where appears will not be applied to the Label Printer even if [Apply] is clicked. In

addition, the settings in the tab will not be saved or exported when the [Save in Command File] or

[Export] command is used.

6 Parameters

Displays the current settings.

7Exit

Exits [Device Settings] and returns to the main window of the Printer Setting Tool.

8Apply

Applies the settings to the Label Printer.

To save the specified settings in a command file, select [Save in Command File] from the drop-down list.

The saved command file can be used with the mass storage mode to apply the settings to a Label Printer.

For more information, see Mass Storage Mode (QL-820NWB only) on page 85.

Changing the Label Printer Settings

Menu Bar 4

The following explains about the menu items in the settings dialog box.

• Apply Settings to the Printer

Applies the settings to the Label Printer.

Performs the same operation as when [Apply] is clicked.

• Check Setting

Displays the current settings.

• Save Settings in Command File

Saves the specified settings in a command file.

Performs the same operation as when [Save in Command File] is selected from the [Apply] drop-down

list.

• Import

Imports the exported file.

• Export

Saves the current settings in a file.

• Print Unit Settings…

Prints a report containing firmware version and device setting information.

For QL-810W

You can also print this report using the Cutter ( ) Button. For more information, see Confirming the Label

Printer Settings on page 84.

For QL-820NWB

You can also print this report using the LCD menu. For more information, see LCD Settings on page 12.

When you print this report, use 2.4″ (62 mm) DK Roll.

• Factory Reset

Resets all the Label Printer settings to the factory settings.

• Reset only Device Settings

Deletes the user settings stored in the Label Printer.

• Delete Template and Database

Deletes the templates and databases stored in the Label Printer.

• Option Settings

If the [Do not display an error message if the current settings cannot be retrieved at startup] check

box is selected, a message will not be displayed next time.

Changing the Label Printer Settings

Basic Tab 4

The following explains about the Basic Tab in the settings dialog box.

•Auto Power On

Specifies whether the Label Printer turns on automatically when the AC Power Cord is plugged into an AC

power outlet.

Available settings: [Off], [On]

• Auto Power Off (AC/DC)

Specifies the period of time that passes before the Label Printer turns off automatically when connected

to an AC power outlet.

Available settings: [None], [10/20/30/40/50/60 Minutes]

• Auto Power Off (Li-ion)

Specifies the period of time that passes before the Label Printer turns off automatically when powered by

the Rechargeable Li-ion Battery.

Available settings: [None], [10/20/30/40/50/60 Minutes]

Auto Power Off is disabled when connecting with wireless network, wired network (QL-820NWB only), or

Bluetooth connection (QL-820NWB only).

• Eco Charging

Specifies to switch to Eco Charging. The service life of the battery can be extended by setting it to charge

to [80%] capacity.

Available settings: [100%], [80%]

To get the longest life from the battery, select [80 %]. Although the number of pages that can be printed

on a single charge will be less when you select [80 %], you can get a longer life from the battery.

Changing the Label Printer Settings

Advanced Tab 4

The following explains about the Advanced Tab in the settings dialog box.

• Print Density (Black)

Sets the density of black.

Available settings: [+6/+5/+4/+3/+2/+1/0/-1/-2/-3/-4/-5/-6]

• Print Density (Red)

Sets the density of red.

Available settings: [+6/+5/+4/+3/+2/+1/0/-1/-2/-3/-4/-5/-6]

• Print Data after Printing

Specifies whether or not print data is erased after printing.

Available settings: [Keep Print Data], [Erase All Print Data]

• Printer Information Report

Selects the information you want to include in the Printer Information Report.

Available settings: [All], [Usage Log], [Printer Settings], [Printer Transfer Data]

•Auto Cut

Sets the cutting method when printing multiple labels.

Available settings: [OFF], [Auto Cut], [Cut at End] (Only cuts the places that have finished printing when

multiple labels are printed.)

• Serialize Mode

Available settings: [Cont From Last] (Select to serialize from the last number printed.), [From Starting]

(Select to serialize from the default number each time you print.)

Changing the Label Printer Settings

Display Tab (QL-820NWB only) 4

The following explains about the Display Tab in the settings dialog box.

• Set Clock

Sets date and time.

Clicking the [Current Date/Time] button will sync to the date and time on the computer.

• Display Brightness

Sets the brightness of the display. The higher the number, the brighter the display.

Available settings: [+2/+1/0/-1/-2]

• Backlight

Switches the backlight On or Off.

Available settings: [On], [Off]

• Backlight Timeout

Sets the period of time before the backlight turns off if the Label Printer is not used.

Available settings: [Off] (never turns off), [5/10/20/30/60 seconds]

• Template Mode

Specifies whether the Label Printer operates in P-touch Template Mode.

P-touch Template Mode allows you to enter just text and print labels using a previously configured

template.

Available settings: [On], [Off]

• Preset Template

Specifies whether to display preset templates when using templates other than the factory preset

templates.

Available settings: [Show], [Hide]

•Confirm Print

Specifies whether a message appears before printing so that the number of copies can be confirmed.

Available settings: [On], [Off]

• Default Print

Specifies the default value for the print quantity.

Available settings: [1-999]

Changing the Label Printer Settings

Management Tab 4

The following explains about the Management Tab in the settings dialog box.

To display these tabs, you must have administrator privileges for the computer or the printer.

You can confirm the administrator privileges for the printer in the [Printer properties] — [Security] tab.

• Command Mode

Selects the type of command mode.

Available settings: [Raster], [ESC/P], [P-touch Template]

• Airplane Mode

Allows disabling the Bluetooth or Wi-Fi interfaces. This function is useful when you use the Label Printer

in a place where signal transmissions are not allowed. The following conditions apply:

QL-810W: Pressing and holding the Wi-Fi ( ) Button and WPS Button will be ineffective.

QL-820NWB: [WLAN] and [Bluetooth] menu will disappear from the LCD.

Available settings: [Off], [On]

• Lock Settings (QL-820NWB only)

Locks the menu settings so that they cannot be changed.

Mark the settings to be locked using the [Select] button.

• Admin Password (QL-820NWB only)

Selects On to configure administrator mode. Set a 4-digit password that must be used in order to change

the menu settings.

Available settings: [Off], [On]

• Unit (QL-820NWB only)

Specifies the default unit.

Available settings: [inch], [mm]

• Language (QL-820NWB only)

Selects the language of the LCD.

• Date Format (QL-820NWB only)

Selects the date format for the clock.

• Time Format (QL-820NWB only)

Selects the time format for the clock.

Changing the Label Printer Settings

Applying Setting Changes to Multiple Label Printers 4

aAfter applying settings to the first Label Printer, disconnect the Label Printer from the computer, and then

connect the second Label Printer to the computer.

bSelect the newly connected Label Printer from the [Printer] drop-down list.

cClick [Apply]. The same settings that were applied to the first Label Printer are applied to the second

Label Printer.

dRepeat steps a – c for all Label Printers whose settings you want to change.

To save the current settings in a file, click [File] — [Export].

The same settings can be applied to another Label Printer by clicking [File] — [Import], and then selecting

the exported settings file. For more information, see Device Settings for Windows® on page 51.

Changing the Label Printer Settings

P-touch Template Settings for Windows®

The P-touch template mode allows you to insert data into text and barcode objects from a downloaded

template using an optional Barcode Scanner, (PA-BR-001) or other devices connected to the Label Printer.

Please note the available options and supplies may vary depending on your country.

To specify or change P-touch Template functions, go to the Printer Setting Tool, and select [P-touch

Template Settings].

• P-touch template mode is also compatible with other input devices like a scale, testing machine, controller

or a programmable logic device.

• For more information on P-touch Template, download the P-touch Template Manual/Command Reference

(English only) from the Brother Solutions Center at support.brother.com

[Select your region/country.] — [Manuals] — [Choose your product]

• When printing using a P-touch Template, some symbols printed in red or black may look different from

when printed using the computer. For more information, see P-touch Template Manual/Command

Reference (English only) from the Brother Solutions Center at support.brother.com.

Changing the Label Printer Settings

P-touch Template Settings Dialog Box 4

1 Default Command Mode

Specifies the P-touch Template mode as the default mode.

To change the mode, see the Management Tab on page 57.

2 Default Template Number

Specifies a default template number that the Label Printer sets when it is turned on. If you do not want to

transfer a template to the Label Printer, do not specify a template number.

3 Data Delimiter for P-touch Template

Displays a symbol used to indicate the boundaries between groups of data in a file. Between 1 and 20

characters can be specified.

4 Trigger for P-touch Template Printing

Specifies a trigger to begin printing from a number of options.

[Command Character]: Printing starts when the command character specified here is received.

[Data Insertion into All the Objects]: Printing starts when the delimiter for the last object is received.

[Received Data Size]: Printing starts when the number of characters specified here is received. However,

delimiters are not counted in the number of characters.

5 Character Code Table

Selects one of the following character code sets:

Available settings: [Windows 1252], [Windows 1250 Eastern Europe], [Brother standard]

Changing the Label Printer Settings

6 International Character Set

Lists character sets for specific countries.

Available settings: [United States], [France], [Germany], [Britain], [Denmark], [Sweden], [Italy],

[Spain], [Japan], [Norway], [Denmark II], [Spain II], [Latin America], [Korea], [Legal]

The following 12 codes are switched depending on the country selected from the list above:

23h 24h 40h 5Bh 5Ch 5Dh 5Eh 60h 7Bh 7Ch 7Dh 7Eh

For switched characters, download P-touch Template Manual/Command Reference (English only) from

the Brother Solutions Center at support.brother.com.

7 Command Prefix Character

Specifies the prefix character code which identifies commands used in P-touch Template mode.

8 Non-Printed Character

Characters specified here are not printed when data is received. Specify 1 to 20 characters.

9 Available Return Code

The line feed code is used when feeding data to indicate that the following data should be moved to the

next line in a text object. One of the following four line feed codes can be selected, or 1 to 20 characters

can be specified as the line feed code.

Available settings: [^CR], [\0D\0A], [\0A], [\0D]

10 Replace FNC1

See the P-touch Template manual.

11 Number of Copies

Sets the number of copies. A number between 1 and 99 can be specified.

12 Cut option

Specifies whether to cut the labels automatically and how many labels to print before cutting them. A

number between 1 and 99 can be specified.

You can also select other cutting options.

13 Set

Applies the settings to the Label Printer.

To save the specified settings in a command file, select [Save in Command File] from the drop-down list.

The saved command file can be used with the mass storage mode to apply the settings to a Label Printer.

For more information, see Mass Storage Mode (QL-820NWB only) on page 85.

14 Cancel

Cancels the settings and closes the dialog box. The settings will remain unchanged.

15 Default

Returns to factory settings.

Changing the Label Printer Settings

Printer Setting Tool for Mac 4

Using the Printer Setting Tool, you can specify the Label Printer’s communication settings and device settings

from a Mac. Not only can you change the device settings for one Label Printer, but you can also apply the

same settings to multiple Label Printers.

The Printer Setting Tool is installed automatically when you use the initial installer to install the printer

driver. For more information, see Installing the Software and Printer Drivers to a Computer on page 22.

The Printer Setting Tool is available only with compatible Brother Label Printers.

Before Using the Printer Setting Tool 4

Make sure the AC Adapter is connected to the Label Printer and to an AC power outlet, or a fully-charged

battery is installed.

Make sure the printer driver has been installed correctly and you can print.

Connect the Label Printer to a computer with a USB cable. Settings cannot be specified using Wi-Fi by

using this tool.

Using the Printer Setting Tool for Mac 4

aConnect the Label Printer you want to configure to the computer.

bClick [Macintosh HD] — [Applications] — [Brother] — [Printer Setting Tool] — [Printer Setting Tool.app].

The Printer Setting Tool window appears.

cCheck that the Label Printer you want to configure appears next to [Printer]. If a different Label Printer

appears, select the Label Printer you want from the pop-up list.

If only one Label Printer is connected, it is unnecessary to make a selection because only that Label Printer

will appear.

dSelect a settings tab, and then specify or change the settings.

eClick [Apply Settings to the Printer] in the settings tab to apply the settings to the Label Printer.

fClick [Exit] to finish specifying settings.

Use the Printer Setting Tool to configure the Label Printer only when the Label Printer is waiting for the

next print job. The Label Printer may malfunction if you try to configure it while it is handling a job.

Changing the Label Printer Settings

Settings Dialog Box 4

1Printer

Lists the connected Label Printers.

2 Import

Imports settings from a file.

3 Export

Saves the current settings in a file.

4 Settings Tabs

Contain settings that may be specified or changed.

5 Apply Settings to the Printer

Applies the settings to the Label Printer.

6 Factory Reset

Resets printer settings to factory settings.

7 Reset only Device Settings…

Resets device settings to the factory settings.

8 Print Unit Settings

Prints a report containing firmware version and device setting information.

For QL-810W

You can also print this report using the Cutter ( ) Button. For more information, see Confirming the Label

Printer Settings on page 84.

For QL-820NWB

You can also print this report using the LCD menu. For more information, see LCD Settings on page 12.

When you print this report, use a 2.4″ (62 mm) DK Roll.

89 10

Changing the Label Printer Settings

9 Current Settings

Retrieves the settings from the currently connected Label Printer and displays them in the dialog box.

10 Exit

Exits the Printer Setting Tool.

Basic Tab 4

The following explains about the Basic Tab in the settings dialog box.

•Auto Power On

Specifies whether the Label Printer turns on automatically when the AC Power Cord is plugged into an AC

power outlet.

Available settings: [Disable], [Enable]

• Auto Power Off (AC/DC)

Specifies the period of time that passes before the Label Printer turns off automatically when connected

to an AC power outlet.

Available settings: [None], [10/20/30/40/50/60 Minutes]

• Auto Power Off (Li-ion)

Specifies the period of time that passes before the Label Printer turns off automatically when powered by

the Rechargeable Li-ion Battery.

Available settings: [None], [10/20/30/40/50/60 Minutes]

Auto Power Off is disabled when connecting with the wireless network, wired network (QL-820NWB

only), or Bluetooth connection (QL-820NWB only).

• Eco Charging

Specifies to switch to Eco Charging. The service life of the battery can be extended by setting it to charge

to [80%] capacity.

Available settings: [100%], [80%]

To get the longest life from the battery, select [80%]. Although the number of pages that can be printed on

a single charge will be less when you select [80%], you can get a longer life from the battery.

Changing the Label Printer Settings

Advanced Tab 4

The following explains about the Advanced Tab in the settings dialog box.

• Print Density (Black)

Sets the density of black.

Available settings: [+6/+5/+4/+3/+2/+1/0/-1/-2/-3/-4/-5/-6]

• Print Density (Red)

Sets the density of red.

Available settings: [+6/+5/+4/+3/+2/+1/0/-1/-2/-3/-4/-5/-6]

• Printer Information Report

Selects the information you want to include in the Printer Information Report.

Available settings: [All], [Usage Log], [Printer Settings], [Printer Transfer Data]

• Print Data after Printing

Specifies whether or not print data is erased after printing.

Available settings: [Keep Print Data], [Erase All Print Data]

Management Tab 4

The following explains about the Management Tab in the settings dialog box.

• Command Mode

Selects the type of command mode.

Available settings: [Raster], [ESC/P], [P-touch Template]

• Airplane Mode

Selects On to set the Label Printer to Airplane Mode. The following conditions apply:

QL-810W: Pressing and holding the Wi-Fi ( ) Button and WPS Button will be ineffective.

QL-820NWB: [WLAN] and [Bluetooth] menus will disappear from the display.

Available settings: [Off], [On]

Changing the Label Printer Settings

Bluetooth Settings Tab (QL-820NWB only) 4

The following explains about the Bluetooth Settings Tab in the settings dialog box.

• Bluetooth Device Name

Displays the Bluetooth device name.

• Bluetooth Address

Displays the acquired Bluetooth address.

• Visible to Other Devices

Allows the Label Printer to be «discovered» by other Bluetooth devices.

Available settings: [Discoverable], [Not Discoverable]

• Auto re-pairing

Sets whether or not to automatically reconnect to previously connected Apple device (iPad, iPhone, or

iPod touch).

Available settings: [Enable], [Disable]

• Change PIN code

If [On] is selected, you can change the PIN code that are compliant with Bluetooth 2.1 or earlier.

• Request Secure Simple Pairing (SSP) settings during pairing

If this check box is selected, pairing can be performed using the Label Printer buttons for devices that are

compliant with Bluetooth 2.1 or later.

Wireless LAN Tab 4

The following explains about the Wireless LAN Tab in the settings dialog box.

• WirelessDirect

Turns the Wireless Direct function on or off.

• SSID/Network Key Generation

Selects [AUTO] or [STATIC].

• SSID (Network Name)/Network Key

Specifies the SSID (3 to 25 ASCII characters) and the network key you want to use in the Wireless Direct

mode.

You can specify a setting only when [STATIC] is selected as [SSID/Network Key Generation].

• Display current settings

Displays the current settings for Wireless Direct. Click [Current Settings] to update the displayed settings

with the most recent information.

Changing the Label Printer Settings

Applying Setting Changes to Multiple Label Printers 4

aAfter applying settings to the first Label Printer, disconnect the Label Printer from the computer, and then

connect the second Label Printer to the computer.

bSelect the newly connected Label Printer from the [Printer] drop-down list.

cClick [Apply Settings to the Printer].

The same settings that were applied to the first Label Printer are applied to the second Label Printer.

dRepeat steps a – c for all Label Printers whose settings you want to change.

To save the current settings in a file, click [Export].

The same settings can be applied to another Label Printer by clicking [Import], then selecting the exported

settings file. For more information, see Settings Dialog Box on page 63.

Changing the Label Printer Settings

Changing Settings When Printing from a Mobile Device 4

If using a mobile device, change the settings as necessary using the application before printing. The settings

that can be changed vary according to the application.

Before connecting a mobile device, you can specify detailed settings by connecting the Label Printer to a

computer and using the Printer Setting Tool. For more information, see Changing the Label Printer

Settings on page 37.

P-touch Template Operations 5

The P-touch template mode allows you to insert data into text and barcode objects from a downloaded

template using an optional Barcode Scanner (PA-BR-001) or other devices connected to the Label Printer.

Basic Operations 5

Standard Template Printing (See page 73)

Download frequently used templates or images and simply scan a barcode to select which one to print.

Advanced Template Printing (See page 75)

Download a template and scan a barcode to print a copy, or insert the scanned data into a different

template.

Database Lookup Printing (See page 78)

Download a database linked to a template, and scan a barcode to find a record to insert into the template

and print it out.

Advanced Features 5

Numbering (Serialized Number) Printing (See page 81)

Automatically increment a text or barcode in any downloaded template while printing.

• P-touch template mode is also compatible with other input devices like a scale, testing machine, controller

or a programmable logic device.

• See the P-touch Template Manual/Command Reference for more information. You can download the

latest versions from the Brother Solutions Center at support.brother.com

[Select your region/country.] — [Manuals] — [Choose your product]

• When printing using a P-touch Template, some symbols printed in red and black may look different from

when printed using the computer. For more information, see the Raster Command reference.

• The use of the GHS (Globally Harmonized System of Classification and Labeling of Chemicals) symbols

is strictly governed by one or more directives.

• The GHS templates provided are samples. Please ensure that any labels you produce using these

symbols conform with the relevant directives.

Printing Labels Using P-touch Template 5

Printing Labels Using P-touch Template

Preparation 5

Before connecting the Barcode Scanner to the Label Printer, specify the Barcode Scanner settings using the

P-touch Template Settings (inside Printer Setting Tool).

Specifying Settings in the P-touch Template Settings Tool 5

aConnect the Label Printer and the computer using a USB cable, and then turn on the Label Printer.

bStart the Printer Setting Tool.

For Windows Vista® / Windows® 7 / Windows Server® 2008 / Windows Server® 2008 R2:

From the Start button, click [All Programs] — [Brother] — [Label & Mobile Printer] — [Printer Setting

Tool].

For Windows® 8 / Windows® 8.1 / Windows Server® 2012 / Windows Server® 2012 R2:

Click the [Printer Setting Tool] icon on the [Apps] screen.

For Windows® 10:

From the Start button, click [Brother] — [Label & Mobile Printer] — [Printer Setting Tool].

cClick [P-touch Template Settings].

dSelect the appropriate settings, and then click [Set].

(A)

(B)

Printing Labels Using P-touch Template

• By default, printing begins when the code «^FF» is scanned from a barcode using a Barcode Scanner.

(This can be changed with the settings highlighted by (A) in the previous image.)

If [Received Data Size] is selected with the number of bytes setting, the template will automatically print

after the specified number of bytes have been scanned.

• Because the print mode setting will return to raster mode each time you print from the computer, you must

change the setting to template mode again.

• If you turn off the Label Printer and then turn it on again, the Label Printer starts up in template mode.

Printing Labels Using P-touch Template

Connecting a Barcode Scanner 5

We recommend you use a reliable high-quality Barcode Scanner and you check the Barcode Scanner

specifications before selecting a model.

Barcode Scanner connection methods:

For QL-810W, use the Wi-Fi interface.

For QL-820NWB, use the USB host interface, the Wi-Fi interface, or the Bluetooth interface.

Recommended Barcode Scanner selection criteria:

• When using the USB host interface: HID-class models that can be identified as a keyboard (ex.

optional: PA-BR-001)

• When using the Bluetooth interface: Bluetooth Ver.2.1+EDR (Class 1) models that support SPP or OPP

profiles

• For P-touch Template mode, templates must first be downloaded from a computer to the Label Printer

using P-touch Transfer Manager. For more information, see How to Use P-touch Transfer Manager and

P-touch Library (Windows® only) on page 121.

• The barcode scanner should be programmed to use the English keyboard. For beginners, the barcode

scanner should be programmed to scan data with no prefix or suffix characters. For advanced users, the

prefix and suffix characters can be used as commands to the Label Printer to make a P-touch Template

mode solution easier to use.

• Contact the manufacturer for more information on how to use and program a specific Barcode Scanner

model.

Printing Labels Using P-touch Template

Standard Template Printing 5

• For more information on the barcodes that can be scanned using various settings, see List of Barcodes

for the P-touch Template Function on page 194.

• Grouped objects will be converted and sent as an image.

aUsing P-touch Transfer Manager, transfer (from P-touch Editor) a template (label layout) to the Label

Printer. For more information, see How to Use P-touch Transfer Manager and P-touch Library

(Windows® only) on page 121.

A text object in the label layout can be converted to an image. After being converted to an image, the text

cannot be changed. This is useful for protecting frequently used templates from being accidentally edited.

In the P-touch Editor Layout window, right-click the text object, and then click [Properties]. Click the

[Expanded] tab, and then select the [Text Cannot Be Edited] check box.

Otherwise, click [Options] in the [Tools] menu, click the [General] tab, and then select the

[Display Expanded Tabs of Object Properties] check box under [Others].

When the check box is cleared, the object is converted back to text that can be edited.

bWhen you transfer data to [Configurations] in P-touch Transfer Manager, select the folder containing

the data you want to transfer.

• When a template is transferred to [Configurations] in P-touch Transfer Manager, the [Key Assign]

number is automatically assigned.

• You can specify a [Key Assign] number between 1 and 255 by using the Label Printer buttons.

• For advanced operation, you can specify a [Key Assign] number between 1 and 99 (for QL-810W) and 1

and 255 (for QL-820NWB) for any downloaded templates into the Label Printer but you will need to scan

different barcodes in step f to select and print it. For more information, download the P-touch Template

Manual/Command Reference (English only) from the Brother Solutions Center at support.brother.com

[Select your region/country.] — [Manuals] — [Choose your product]

• You can add a custom folder under [Configurations], and drag-and-drop a transferred template into that

custom folder to manage different sets of templates.

cSelect the transferred template and then click [Transfer] to download the template to the [Key Assign]

number in the Label Printer.

dScan the “P-touch template command (Initialize + begin specifying settings)” barcode.

See List of Barcodes for the P-touch Template Function on page 194.

Download frequently used templates or images and

simply scan a barcode to select which one to print.

Example:

Printing Labels Using P-touch Template

eFrom the list of barcodes under «Basic settings», scan each barcode to send a command or setting to the

Label Printer.

• Settings can be made with multiple commands.

• If no settings have been made by scanning the barcode commands, a template will be printed using the

P-touch Template settings. The default P-touch Template settings are to print a single copy with [Auto

Cut] turned [On].

For more information on P-touch Template Settings, download P-touch Template Manual/Command

Reference (English only) from the Brother Solutions Center at support.brother.com

[Select your region/country.] — [Manuals] — [Choose your product]

• To specify the number of copies you want, scan the “Number of copies” barcode, and then scan the

barcodes under “For entering numbers” to specify a three-digit number.

Example:

Specify numbers by scanning the following barcodes: 7i[0][0][7], 15i[0][1][5]

• To change the setting for the number of copies, scan the “Number of copies” barcode again, and then scan

the barcodes for the new three-digit number.

fScan the barcode under “Preset template number” with the same number as the [Key Assign] number

for the label layout you want.

gThe specified label is printed.

Printing Labels Using P-touch Template

Advanced Template Printing 5

Download a template and scan a barcode to print a copy or insert the scanned data into a different template.

• For more information on the barcodes that can be scanned using various settings, see List of Barcodes

for the P-touch Template Function on page 194.

• If a barcode has a different protocol than the barcode template already registered with the Label Printer,

you may be unable to create or print the barcode.

• Depending on the Barcode Scanner models, some barcode symbols and protocols may not be supported

by this Label Printer.

aUsing P-touch Transfer Manager, transfer (from P-touch Editor) a template (label layout) to the Label

Printer. For more information, see How to Use P-touch Transfer Manager and P-touch Library

(Windows® only) on page 121.

It is important to design a template to meet the barcode symbology or protocol requirements, especially

for the label size and barcode position in the label to fit the maximum number and type of characters being

inserted from the barcode scanner. A barcode in the template cannot be created or be scanned if the

barcode with the inserted data does not fit entirely within the label printable image area.

bWhen you transfer data to [Configurations] in P-touch Transfer Manager, select the folder containing

the data you want to transfer.

• When a template is transferred to [Configurations] in P-touch Transfer Manager, the [Key Assign]

number is automatically assigned.

• You can specify a [Key Assign] number between 1 and 10 for any downloaded templates into the Label

Printer.

• You can add a custom folder under [Configurations], and drag-and-drop a transferred template into that

custom folder to manage different sets of templates.

cSelect the transferred template and then click [Transfer] to download the template to the [Key Assign]

number in the Label Printer.

CODE128/9-digit

Printing Labels Using P-touch Template

dScan the “P-touch template command (Initialize + begin specifying settings)” barcode.

For more information, see List of Barcodes for the P-touch Template Function on page 194.

eFrom the list of barcodes under «Basic settings», scan each barcode to send a command or setting to the

Label Printer.

• Settings can be made with multiple commands.

• If no settings have been made by scanning the barcode commands, a template will be printed using the

P-touch Template settings. The default P-touch Template settings are to print a single copy with [Auto

Cut] turned [On].

For more information on P-touch Template Setting Tool, download P-touch Template Manual/Command

Reference (English only) from the Brother Solutions Center at support.brother.com

[Select your region/country.] — [Manuals] — [Choose your product]

• To specify the number of copies you want, scan the “Number of copies” barcode, and then scan the

barcodes under “For entering numbers” to specify a three-digit number. The setting is automatically

applied when three digits have been specified.

Example:

Specify numbers by scanning the following barcodes: 7i[0][0][7], 15i[0][1][5]

• To change the setting for the number of copies, scan the “Number of copies” barcode again, and then scan

the barcodes for the new three-digit number.

fScan the «Select template» barcode and then scan the barcodes under «For entering numbers» with the

same number (three digits) as the [Key Assign] number used for the downloaded template to be printed.

The downloaded template will be automatically selected after the three digit numbers have been

scanned.

Example:

Specify the three digit numbers by scanning the following barcodes: 7i[0][0][7], 15i[0][1][5]

You can use P-touch Editor to create and print a label with a single barcode for step f.

Example:

Printing Labels Using P-touch Template

gScan a barcode that contains the data you want inserted into the barcode object in the selected

downloaded template from step f.

Example:

hScan the «Begin printing» barcode to send the command to start printing.

iThe barcode in the printed template will contain the data from the barcode scanned in step g.

Example:

(CODE128/9-digit)

Printing Labels Using P-touch Template

Database Lookup Printing 5

You can download a database linked to a template, scan a barcode as a keyword to find a record containing

that keyword, and then insert that record into the template and print it out.

• The Label Printer has reserved the leftmost column (field «A») of a downloaded linked database for this

operation, therefore the keyword scanned from a barcode must be in this column of the database.

• For the Label Printer to find keywords successfully, the data in the leftmost column (field «A») must match

exactly the keywords scanned from a barcode.

• P-touch Editor and the Label Printer can only read one line of data in each field of a linked database so

we do not recommend using databases with two or more lines of data in the leftmost column (field «A»).

• For more information on the barcodes that can be scanned using various settings, see List of Barcodes

for the P-touch Template Function on page 194.

aUse P-touch Editor to create a template and connect to a database file. You can link as many columns

to a text and barcode objects in the template as needed.

Make sure the keywords are included in the leftmost column (Field «A») but do not link any text or barcode

object in the template with field «A» if you do not need that data on the printed label.

For more information on specifying the settings, refer to the [P-touch Editor Help].

bUsing P-touch Transfer Manager, transfer (from P-touch Editor) a template (label layout) to the Label

Printer. For more information, see How to Use P-touch Transfer Manager and P-touch Library

(Windows® only) on page 121.

The linked database file will also be transferred.

cWhen a template is transferred to [Configurations] in P-touch Transfer Manager, the [Key Assign]

number is automatically assigned.

You can add a custom folder under [Configurations], and drag-and-drop a transferred template into that

custom folder to manage different sets of templates.

dSelect the transferred template and then click [Transfer] to download the template to the [Key Assign]

number in the Label Printer.

Printing Labels Using P-touch Template

eScan the “P-touch template command” barcode.

For more information, see List of Barcodes for the P-touch Template Function on page 194.

fFrom the list of barcodes under «Basic settings», scan each barcode to send a command or setting to the

Label Printer.

• Settings can be made with multiple commands.

• If no settings have been made by scanning the barcode commands, a template will be printed using the

P-touch Template settings. The default P-touch Template settings are to print a single copy with [Auto

Cut] turned [On].

For more information on P-touch Template Setting Tool, download P-touch Template Manual/Command

Reference (English only) from the Brother Solutions Center at support.brother.com

[Select your region/country.] — [Manuals] — [Choose your product]

• To specify the number of copies you want to print, scan the “Number of copies” barcode, and then scan

the barcodes under “For entering numbers” to specify a three-digit number. The setting is automatically

applied when three digits have been specified.

Example:

Specify numbers by scanning the following barcodes: 7i[0][0][7], 15i[0][1][5]

• To change the setting for the number of copies, scan the “Number of copies” barcode again, and then scan

the barcodes for the new three-digit number.

gScan the «Select template» barcode and then scan the barcodes under «For entering numbers» with the

same number (three digits) as the [Key Assign] number used for the downloaded template to be printed.

The downloaded template will be automatically selected after the three digit numbers have been

scanned.

Example:

Specify the three digit numbers by scanning the following barcodes: 7i[0][0][7], 15i[0][1][5]

Printing Labels Using P-touch Template

You can use P-touch Editor to create and print a label with a single barcode for step f.

Example:

hScan a barcode that contains the keyword to look up in downloaded database from step d.

Example:

iScan the «Delimiter» barcode to send the command to start searching the downloaded database for the

keyword that was scanned.

jScan the «Begin printing» barcode to send the command to start printing.

You can use P-touch Editor to create and print a label with a single barcode for steps i and j.

Example:

kThe Label Printer will print the template with the data inserted from the database record found with the

keyword that was scanned.

Printing Labels Using P-touch Template

Numbering (Serialized Number) Printing 5

Automatically increment text or barcodes in any downloaded template while printing.

• This advanced operation can be applied to any of the P-touch Template mode basic operations.

• You can automatically increment up to 999 printed copies.

• You can select up to nine text and barcode objects within each downloaded template that will

simultaneously be incremented while printing.

• Text and barcode objects linked to a database file cannot be incremented.

Text Numbering (Serializing) 5

Procedure

aUse P-touch Editor to create or open a template and select a text object that you want to automatically

increment while printing.

Example:

bHighlight or drag the cursor over a group of numbers and letters within the text object that you want

to increment (Numbering field).

A maximum of 15 numbers and letters can be selected in each Numbering field.

cWith the cursor over the highlighted Numbering field, right-click and select [Numbering].

Printing Labels Using P-touch Template

Barcode Numbering (Serializing) 5

Procedure

aUse P-touch Editor to create or open a template and select a barcode object that you want to

automatically increment while printing.

bWith the cursor over a selected barcode object, right-click and select [Properties].

Example:

cClick the Input tab and highlight or drag the cursor over a group of numbers and letters within the

barcode object that you want to increment (Numbering field).

Example:

The [Numbering] button is enabled after a group of numbers and letters are highlighted.

Printing Labels Using P-touch Template

dClick [Numbering], and then click [OK].

A maximum of 15 numbers and letters can be selected in each Numbering field.

Printing with Numbering (Serializing) Advanced Operation 5

aUsing P-touch Transfer Manager, transfer (from P-touch Editor) a template (label layout) to the Label

Printer. For more information, see How to Use P-touch Transfer Manager and P-touch Library

(Windows® only) on page 121. A linked database file will also be transferred.

bNumbering (Serializing) advanced operation setting the Label Printer. See List of Barcodes for the

P-touch Template Function on page 194.

Scan the «Number of serialized copies» barcode and then scan the barcodes under «For entering

numbers» with the number of copies you want to print (three digits).

Example:

For five copies, specify the three digit numbers by scanning barcodes for [0][0][5]

• Follow the P-touch Template mode basic operation procedures to start printing. For further information,

see Standard Template Printing on page 73 to Database Lookup Printing on page 78.

• The Numbering field will increment by one number or letter with each label that is printed, and the count

is permanently saved in the Label Printer.

• To reset a text or barcode object back to the original value, scan the «Initialize template data» barcode.

Confirming the Label Printer Settings 6

You can print the settings report without connecting the Label Printer to a computer or mobile device.

The Label Printer report contains the following information: The firmware version, device settings

information, serial number, network settings information, and so on. (The printed information is different

depending on the model.)

aTurn on the Label Printer.

bFor QL-810W

Press and hold the Cutter ( ) Button for more than one second to print the report.

For QL-820NWB

1 Press the Menu, [▲], or [▼] Button to select the [Information] menu, and then press the [OK]

Button.

2Select [Print Configuration] using [▲] or [▼], and then press the [OK] Button.

3Select [All], [Usage Log], [Printer Setting] or [Transfer Data] using [▲] or [▼] Button, and

then press the [OK] Button to print the report.

• When you print this report, use 2.4″ (62 mm) DK Roll.

• This operation can also be performed using the Printer Setting Tool. For more information, see Changing

the Label Printer Settings on page 37.

Other Functions 6

Other Functions

2-color Printing Configuration with Other Applications 6

Follow the process below when carrying out 2-color printing from any other applications than P-touch Editor.

For Windows®

aOpen the Devices and Printers window, select the [QL-810W]/[QL-820NWB] and right-click it.

Click [Printer Properties].

bSelect the [General] tab, then click the [Preferences…] button.

cSelect [2-color [Black/Red]] from the [Color] section.

For Mac

aClick [File], and then select [Print].

The print screen appears.

bClick the [Show Details] button.

The other print screen appears.

Click the [Notes] pull down to select [Advanced].

cSelect [2-color [Black/Red]] from the [Color] section.

Mass Storage Mode (QL-820NWB only) 6

Description 6

The mass storage feature allows you to send a file to the Label Printer using the USB interface, without

installing a printer driver.

This feature is useful for:

Applying printer settings saved in a command file (.bin file format) or adding templates (.blf file format) into

the Label Printer distributed by the administrator without using any software tools.

Executing commands without installing the printer driver

Using a device with an Operating System (including non-Windows® operating systems) that has a USB

host feature to print and transmit data

Other Functions

Using the Mass Storage Mode 6

aConfirm that the Label Printer is turned off.

bPress and hold the [OK] Button and the Power ( ) Button at the same time for several seconds.

The Label Printer starts up in mass storage mode, the Status LED lights in green and [Mass Storage

Mode] appears on the LCD.

cConnect the computer or device to the Label Printer via USB.

The Label Printer’s mass storage area appears as a folder on the computer or device’s screen.

If the mass storage area does not appear automatically, refer to the operating instructions for the computer

or device’s operating system for information about accessing the mass storage area.

dDrag and drop the file you want to copy to the mass storage area.

ePress the [OK] Button.

The commands in the command file are executed, and the Status LED flashes once in orange.

When finished, the Status LED lights in green.

fTo turn mass storage mode off, turn off the Label Printer.

• When the Label Printer is turned off, mass storage mode is deactivated and any files in the mass storage

area are deleted.

• This feature supports .bin, and .blf files. Other file formats are not supported.

• Do not create folders in the mass storage area. If a folder is created, files in the folder cannot be accessed.

• The capacity of the mass storage area is 2.5 MB. Files larger than 2 MB may not work correctly.

• If multiple files are copied, the order that the commands will be executed cannot be guaranteed.

• Wired LAN, Bluetooth (QL-820NWB only) and Wi-Fi are not available while the Label Printer is running in

mass storage mode.

• Do not access other files in the mass storage area when executing a copied file.

For more information on how to create a .blf file, see Creating Transfer Files and Transfer Package Files

on page 131.

Other Functions

JPEG Printing 6

Image data (JPEG) can be printed without using the printer driver.

• JPEG images can be printed using the mass storage feature.

• The Object Push Profile (OPP) is used for printing via a Bluetooth connection.

• The Label Printer will convert a color JPEG image to a ‘Black & White’ image using a dithering process.

• When sending a JPEG image that is already ‘Black & White’ this dithering process may make your printed

image fuzzy.

• To improve the image quality, try to turn off any preprocessing of the JPEG image.

Only JPEG images can be printed. (Limited to files with the .jpg extension.)

The maximum file size is 5 MB.

(2 MB when the mass storage feature is used.)

The maximum resolution is as follows:

Height  Width = 8000  720 dots

If these limits are exceeded, the data received by the printer will be discarded and not printed.

Print is at 1 pixel = 1 dot.

The Label Printer performs binary processing (simple binary) to print the image.

The image is printed with the height-to-width proportion of the received data.

Other Functions

Template Printing from the Label Printer Using the LCD menu

(QL-820NWB only) 6

Transferred or preset templates can be printed only by the Label Printer using the LCD menu without

connecting to a computer or mobile device.

When you print a template that is not linked to a database

aMake sure the LCD is in the template mode as shown on the below.

If it is not, set to the template mode.

1 Press the Menu Button and [▼] Button to select the [Template Settings] menu, and then press

the [OK] Button.

2Set [Template Mode] to [On].

bPress [▲] or [▼] Button to select a template and press the [OK] Button.

When [Off] is selected on the [Confirm Print] in the [Template Setting] menu

A preset number of labels with the selected template is printed.

When [On] is selected on the [Confirm Print] in the [Template Setting] menu

1 The number of printing setting screen is displayed. Press [▲] or [▼] Button to select the number

of labels for printing.

2 Press [OK] Button. The set number of labels with the selected template is printed.

Other Functions

When you print a template that is linked to a database

aMake sure the LCD is in the template mode as shown on the below.

If it is not, set to the template mode.

1 Press the Menu Button and [▼] Button to select the [Template Settings] menu, and then press

the [OK] Button.

2Set [Template Mode] to [On].

bPress [▲] or [▼] Button to select a template and press the [OK] Button.

cThe database selecting screen is displayed. Press [▲] or [▼] Button to select the database and press

the [OK] Button.

dThe LCD back to the template mode screen.

When [Off] is selected on the [Confirm Print] in the [Template Setting] menu

A preset number of labels with the selected template is printed.

When [On] is selected on the [Confirm Print] in the [Template Setting] menu

1 The number of printing setting screen is displayed. Press [▲] or [▼] Button to select the number

of labels for printing.

2 Press [OK] Button. The set number of labels with the selected template is printed.

Other Functions

• When you press the Menu Button once on the number of printing setting screen and then press the [OK]

Button, you can check the Object in the Template. To return to the number of printing setting screen, press

the Cancel Button or the [OK] Button.

• When you press the Menu Button two times on the number of printing setting screen and then press the

[OK] Button, a print preview is displayed. You can scroll the screen with [▲] or [▼] Button. To return to the

number of printing setting screen, press the Cancel Button or the [OK] Button.

Other Functions

Remote Update 6

Remote Update is a Label Printer feature that facilitates the semi-automatic update of the printer’s settings

with a simple connection to a network folder where the update files reside. For more information about

Remote Update, see Remote Update on page 20.

Distributed Printing (Windows® only) 6

When printing a large number of labels, printing can be distributed among multiple Label Printers.

Because printing is performed at the same time, the total printing time can be reduced.

• Printing can be distributed to Label Printers connected via a USB or network connection.

• The number of pages is automatically divided among the selected Label Printers. If the specified number

of pages cannot be evenly divided among the Label Printers, it will be divided in the order of the Label

Printers listed in the dialog box when the print settings are specified in step d.

aFrom the [File] menu in P-touch Editor, click [Print].

bClick [Properties…].

Other Functions

cClick the [Advanced] tab, select the [Distributed Printing] check box, and then click [Settings].

Other Functions

dIn the Distributed Printing Settings dialog box, select the Label Printers you want to use for distributed

printing.

a). Click [Detect Current Paper Information…] (1).

b). The current Label Printer information detected appears below [Current Paper] and [Paper Type] (2).

c). Select the check box next to the [Printer Name] you want (3).

• If the selected label width is different from that displayed in the [Current Paper] column, the icon

appears. Load the Label Printer with the label width specified in [Set Width].

• If multiple Label Printers are connected, you can find the Label Printer you want using its port name. The

xxxxxxxxxxxx in BRNxxxxxxxxxxxx in the port name indicates the MAC address/Ethernet address of the

Label Printer. The MAC address/Ethernet address can be checked by printing the Label Printer set-up

information. For more information, see Confirming the Label Printer Settings on page 84.

Other Functions

eSpecify the label size.

A. If only one Label Printer has been selected.

In the Distributed Printing Settings dialog box from step d, select the Label Printer whose setting you

want to specify, and then either double-click it or right-click it, and then click [Settings]. From the [Set

Width] drop-down list, select the label size.

Information displayed in the Distributed Printing Settings dialog box from step d can be entered in the

[Notes] text box.

B. If multiple Label Printers have been selected.

In the Distributed Printing Settings dialog box from step d, select the Label Printers whose settings

you want to specify, right-click them, and then click [Settings]. From the [Set Width] drop-down list,

select the label size. The same label size setting is applied to all selected Label Printers.

The settings below [Printer Settings] and [Notes] are not available.

fClick [OK] to close the label size setting window.

gClick [OK] to close the Distributed Printing Settings window.

Setup is completed.

hClick [OK] to start distributed printing.

• It may not be possible to detect information for a Label Printer connected using a USB hub or print server.

Before printing, enter the settings manually, and check if the Label Printer can be used for printing.

• Depending on whether a router is used and the security features in use, such as a firewall, it may not be

possible to use this function.

• We recommend performing a connection test for your operating environment. Contact your information

technology manager or administrator for assistance.

Section II

Application II

How to Use P-touch Editor 96

How to use P-touch Editor Lite (Windows® only) 112

How to Use P-touch Transfer Manager and P-touch Library

(Windows® only) 121

Transferring Templates with P-touch Transfer Express

(Windows® only) 138

How to Update P-touch Software 146

To use your Label Printer with your computer, install P-touch Editor and the printer driver.

To download the latest driver and software, visit the Brother Solutions Center at support.brother.com

[Select your region/country.] — [Downloads] — [Choose your product]

For Windows®

Starting P-touch Editor 7

aStart the P-touch Editor.

For Windows Vista® / Windows® 7 / Windows Server® 2008 / Windows Server® 2008 R2:

From the Start button, click [All Programs] — [Brother P-touch] — [P-touch Editor 5.1], or double-click

[P-touch Editor 5.1] shortcut icon on the desktop.

For Windows® 8/ Windows® 8.1 / Windows Server® 2012 / Windows Server® 2012 R2:

Click [P-touch Editor 5.1] on the [Apps] screen or double-click [P-touch Editor 5.1] on the desktop.

For Windows® 10:

From the Start button, click [P-touch Editor 5.1] under [Brother P-touch], or double-click [P-touch

Editor 5.1] on the desktop.

bWhen P-touch Editor starts, select whether you want to create a new layout or open an existing layout.

To change how P-touch Editor functions when it starts, click [Tools] — [Options] in the P-touch Editor menu

bar to display the Options dialog box. On the left side, select the [General] heading, and then the setting

you want in the [Operations] list box under [Startup Settings]. The factory setting is [Display New View].

How to Use P-touch Editor 7

How to Use P-touch Editor

cSelect one of the displayed options:

1 To create a new layout, double-click [New Layout], or click [New Layout] and then click [→] .

2 To create a new layout using a preset layout, double-click a category button, or select a category

button and then click [→].

3 To connect a preset layout to a database, select the check box next to [Connect Database].

4 To open an existing layout, click [Open].

How to Use P-touch Editor

Printing with P-touch Editor 7

Express mode

This mode allows you to quickly create layouts that include text and images.

To print, click [File] — [Print] from the menu bar or click the [Print] icon. Before printing, configure the print

settings in the Print screen.

Professional mode

This mode allows you to create layouts using a wide-range of advanced tools and options.

To print, click [File] — [Print] from the menu bar or click the [Print] icon (A). Before printing, configure the

print settings in the Print screen.

In addition, you can click the [Print] icon (B) to start printing without changing the printing settings.

How to Use P-touch Editor

Snap mode

This mode allows you to capture all or a portion of your computer screen display, print it as an image, and

save it for future use.

aClick the [Snap] mode selection button.

The Description of Snap mode dialog box appears.

bClick [OK].

The Snap mode palette appears.

Transferring Data to the Label Printer 7

To transfer data to the Label Printer, you must use P-touch Transfer Manager. For more information, see

P-touch Transfer Manager on page 121.

How to Use P-touch Editor

100

2-color Printing Configuration 7

The Label Printer is capable of 2-color printing.

Configuring using P-touch Editor

Express mode 7

aSelect [Paper] then the

Two-Color Mode appears.

bSelect [On] for [Two-Color

Mode].

cSelect [Text] to edit the color of

the text.

dSelect [Frame] to edit the color of

the frame.

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101

Professional mode 7

•Use [Sets Text Color for

Selected Text] to edit the color of

the text.

•Use [Changes the fill color] to

edit the color to fill an enclosed area

with.

•Use [Changes the color of the

line] to edit the color of the line.

•Use [Changes the background

color of the object] to edit the

background color of the object.

aClick the illustration , then

the detailed item will appear.

bClick the icon, then [Two-

color media was selected.

Switching to «Print Color

Display»] appears. Click [OK].

How to Use P-touch Editor

102

cClick the drop-

down list on the left, and select

[BK-RD].

dClick [View], then select

[Property Palette], and click

[Color]. The Color Editing Tool

appears.

•Use [Sets Text Color for

Selected Text] to edit the color of

the text.

•Use [Changes the fill color] to

edit the color to fill an enclosed area

with.

•Use [Changes the color of the

line] to edit the color of the line.

•Use [Changes the background

color of the object] to edit the

background color of the object.

How to Use P-touch Editor

103

• The brightness, contrast and threshold (range of red) can be adjusted through the driver Settings.

• The Black/Red Print density can be adjusted through the Printer Setting Tool.

• You cannot select High Resolution mode when using 2-color printing.

How to Use P-touch Editor

104

For Mac 7

Starting P-touch Editor 7

To start P-touch Editor, double-click [P-touch Editor] icon on the desktop.

• The following method can also be used to start the P-touch Editor:

Double-click [Macintosh HD] — [Applications] — [P-touch Editor 5.1], and then double-click the [P-touch

Editor] application icon.

• When using a Mac, you cannot transfer label data created using P-touch Editor to the Label Printer.

How to Use P-touch Editor

105

Operation modes 7

Standard Mode

This mode allows you to create labels with text and images.

The Layout Window consists of the following sections:

1 Command Bar

2 Draw/Edit Toolbar

3 Inspector

4 Layout Window

5 Database Window

How to Use P-touch Editor

106

Snap mode

This mode allows you to capture the screen, print it as an image, and save it for future use.

To start the Snap mode, follow the steps below:

aClick the [Snap] mode selection button.

The Description of Snap mode dialog box appears.

bClick [OK].

The Snap mode palette appears.

Transferring Data to the Label Printer 7

To transfer data to the Label Printer, you must use a Windows® computer. For more information, see P-touch

Transfer Manager on page 121.

How to Use P-touch Editor

107

2-color Printing Configuration 7

The Label Printer is capable of 2-color printing.

Configuring using P-touch Editor

Standard mode 7

• The brightness, contrast and threshold (range of red) can be adjusted through the driver setting.

• The Black/Red Print density can be adjusted through the Printer Setting Tool.

aSelect [Paper], then the Two-Color Mode appears.

bSelect [BK-RD] for [Print Colors] and [ON] for [Two-Color Mode].

cSelect [Text] to edit the text.

dSelect [Color] to edit the color of the text.

eClick , then the edit tools below appear.

•Use [Changes the color of the line] to edit the color of the line.

•Use [Changes the fill color] to edit the color to fill an enclosed area with.

•Use [Changes the background color of the object] to edit the background

color of the object.

How to Use P-touch Editor

108

How to use the P-touch Address Book (Windows® only) 7

This section describes how to efficiently create labels from contacts using the P-touch Address Book. The

screens may differ depending on your operating system.

(P-touch Address Book is not supported in some languages.)

Starting the P-touch Address Book 7

aClick [Start] — [All Programs] — [Brother P-touch] — [P-touch Address Book 1.2].

You can also start the P-touch Address Book using the following methods (only if you created the shortcut

during installation):

• Double-click the Shortcut icon on the desktop.

• Click the Shortcut icon on the Quick Launch bar.

When the P-touch Address Book is launched, the Startup dialog box appears, which allows you to create

new contacts, import CSV format data, or Outlook contacts.

bIn the Startup dialog box, specify the P-touch Address Book operation you want to perform and click the

[OK] button.

When [Create a New Contact] is selected, the Layout Window appears.

When [Import Contacts from a CSV File] or [Import Contacts from Outlook] is selected, you can

import contacts in other formats.

Click the [Open Help…] button to open the P-touch Address Book Help files.

The P-touch Address Book Help offers detailed information on available features and explains how

to use the P-touch Address Book.

How to Use P-touch Editor

109

Layout Window

The Layout Window consists of the following eight sections:

1 Menu Bar

Commands are categorized under each menu (File, Edit, View, Layout and Tools) according to their

functions.

2 Standard Toolbar

Provides a group of frequently used commands (such as New Contact, Edit Contact, Find or Print).

3 Text Toolbar

Used to adjust text attributes such as font size and alignment for text formatting.

4 Layout Style Selection View

Displays layout styles stored in the folder.

5 Layout Work Area

Used to display or edit a layout that uses the layout style in the Layout Style Selection view.

6 Contact List Combo Box

Displays the contact list that is currently specified. You can choose from [Personal], [Business],

[Other1], [Other2] and [Other3].

7 Index Tab

You can search within the field in Record View. Click [Tools] — [Sort] to open the Sort dialog box, and

specify the field you want using [Key1].

8 Record View

Displays the contact data in each field. The data can also be edited (added, deleted or modified).

How to Use P-touch Editor

110

Creating a new contact 7

This section explains how to create a new contact.

aClick [File] — [New Contact], or click the New Contact button.

The New Contact dialog box appears.

bEnter the new contact information.

1 New Contact Form Toolbar

The following commands are categorized in the menu:

Icon Button name Function

Previous Displays the previous contact.

Next Displays the next contact.

New Contact Displays the form window for a new contact.

Delete Contact Deletes the contact that is currently selected.

How to Use P-touch Editor

111

2 Contact Form

Used to enter each item, such as name, address, phone number, company information, and email

address for the new contact.

cWhen you finish entering the data, click the Save and Close button to store.

Image Allows you to insert an image for a contact from a file or a

camera currently connected to the computer.

The following file types are supported:

• Bitmap (*.bmp, *.dib)

• JPEG file (*.jpg, *.jpeg)

• TIFF file (uncompressed) (*.tif)

• GIF file (*.gif)

• Icon (*.ico)

• Windows Meta File (*.wmf, *.emf) (Image adjustment is not

allowed.)

• PNG file (*.webp)

Save and Close Saves the contact and closes the New Contact dialog box.

Icon Button name Function

112

How to use P-touch Editor Lite (QL-810W only) (Windows®

only) 8

With P-touch Editor Lite, you can quickly create various simple label layouts without installing any drivers or

software.

P-touch Editor Lite is only supported when the Label Printer is connected using a USB cable.

After the USB cable is connected, a dialog box appears on the computer screen.

• For Windows Vista®, click (P-touch Editor Lite).

• For Windows®7 / Windows®8 / Windows®8.1 / Windows®10, click «Open folder to view files» and then

double-click (PTLITE10).

P-touch Editor Lite starts.

* The Label Printer must be set to P-touch Editor Lite mode. Press and hold the Editor Lite Button until

the Editor Lite LED turns on.

Layout Window

1 Command Toolbar

How to use P-touch Editor Lite

(Windows® only) 8

Icon Function

Displays the new label creation screen.

Opens a saved file with P-touch Editor Lite.

Saves the data to your computer, but not to the Label Printer.

Inserts a new text box (useful when creating labels containing both single and multiple lines of text).

Inserts an image into your label.

From file: Inserts an image stored on your computer.

Screen capture: Inserts the selected area of the computer screen as a graphic.

Symbol: Inserts one of your computer’s built-in symbols.

Inserts a frame.

How to use P-touch Editor Lite (Windows® only)

113

2 Property Toolbar

Exits P-touch Editor Lite and starts up P-touch Editor.

Displays the menu.

The menu includes all P-touch Editor Lite functions.

Minimizes P-touch Editor Lite.

Exits P-touch Editor Lite.

Icon Function

Click to change the font.

Click to specify the font size.

You can adjust the font size up or down one level by clicking or .

/Specifies the font style:

/ Bold / Italic

/ Underline

Specifies the alignment of text in a text box.

Sets the width of the label. Click to automatically detect the width of the inserted label.

Sets the length of the label. Click to automatically adjust the length of the label to

accommodate the entered text.

Sets/cancels the label direction to vertical.

Click to set the zoom factor for the Label View.

You can also change the zoom factor by clicking or .

Click to print normally or to print with options.

Auto Cut: Each label is automatically cut after printing.

Cut at end: Cuts labels after the last label is printed.

Copies: Prints multiple copies of a label.

Icon Function

How to use P-touch Editor Lite (Windows® only)

114

3 Label View

Display Function

This label view is displayed when the software is started. The width of label currently

set is displayed on the left of the label image. When «Auto» is shown on the right, the

length of label is automatically adjusted to the length of text.

To manually change the length and width of the label, move the pointer to the label

area’s border, and then drag it when the blue line appears.

To adjust the size of the P-touch Editor Lite window, move the pointer over an edge

of the window and drag it when the pointer changes to an arrow.

Guidelines are sometimes displayed when moving objects. They are shown when

the object is aligned at the left, right, top, or bottom edge of the Printable area, or in

the center. In the illustration on the left, the guidelines indicate that the object is

centered at the top edge of the label.

Inserted text boxes, images, and frames are treated as objects. Objects are

surrounded by handles (indicated by eight blue points).

Indicates that an object is selected.

The pointer changes to an arrow when moved over a handle. Drag the handles to

change the object’s size.

To move objects, drag them when the pointer changes to a crosshair. For text

objects, the pointer only changes to a crosshair over the border of the object.

How to use P-touch Editor Lite (Windows® only)

115

Right-click in the layout view area to select and execute the following menu items.

Other Functions (right-click to view)

Menu Do this

Undo

Redo

Click Undo to undo the last operation.

Click Redo to redo the last operation.

Cut

Copy

Paste

Select the text area (or object) that you want to cut or copy and select Cut or Copy.

Click in the destination area and select Paste.

Margins The function is not available for Label Printer.

Insert Click Insert.

Select Text box to insert text into the label.

Select From File to insert an image stored on your computer.

Select Screen Capture to insert the selected area of the computer screen.

Select Symbol to insert one of your computer’s built-in symbols.

Select Frame to insert one of P-touch Editor Lite’s built-in frames.

Direction Select the text object and click either Horizontal Text or Vertical Text to change the

direction of the text.

Numbering Select the number or letter within your text and click Numbering to insert an

incremented number or letter on each label. Click to the right of the Print button

and click Print Options. Select the Numbering box and enter the number of labels

for printing in the Count field. Click the Print button.

Change Image Select the image and click Change Image to replace the current image with a

different image.

Rotate Rotate objects to 0°, 90°, 180° or 270°.

Order Select one of the objects and click Order, then select Bring to Front, Send to Back,

Bring Forward, or Send Backward to set the order of each object in the layer.

P-touch Editor… Click P-touch Editor to temporarily use P-touch Editor. For continuous use of

P-touch Editor, press and hold the Editor Lite Button until the Editor Lite LED turns

off.

Options Click Options.

Select either millimeters (mm) or inches (in) to set the measurement unit setting.

Select the P-touch Editor Lite language. Restart the application to apply the new

selected «Language«.

Select either Display New Value after Printing or Reset to Original Value after

Printing to set the numbering option.

Brother Solutions Center Click Brother Solutions Center to go to the website for assistance and information.

About… Click About to learn about the P-touch Editor Lite version.

Exit Click Exit to exit P-touch Editor Lite.

How to use P-touch Editor Lite (Windows® only)

116

How to use P-touch Editor Lite LAN (Windows® only) 8

With P-touch Editor Lite LAN you can quickly create various label layouts.

P-touch Editor Lite LAN is supported only when the machine is connected to a Network.

By downloading the installer from install.brother and installing it, the P-touch Editor Lite LAN program

package is created on the desktop. Open the program package and copy it to the shared folder on the server.

P-touch Editor Lite LAN on the server can be accessed by other network users to create labels, and print from

QL-810W/820NWB connected to the network.

How to share P-touch Editor Lite LAN

• Copy the folder containing P-touch Editor Lite LAN from the shared folder on the network to your computer.

• Start up P-touch Editor Lite LAN from the shared folder on the network.

aDouble-click the in the PteLiteLAN folder.

P-touch Editor Lite LAN starts.

How to use P-touch Editor Lite (Windows® only)

117

Layout window

1 Command Toolbar

3 Property Toolbar

Icon Function

Displays the new label creation screen.

Opens a saved file with P-touch Editor Lite LAN.

Saves the data to your computer, but not to the Label Printer.

Inserts a new text box (convenient when creating labels containing both single and multiple lines of text).

Inserts an image into your label.

From file: Inserts an image stored on your computer.

Screen capture: Inserts the selected area of the computer screen as a graphic.

Symbol: Inserts one of your computer’s built-in symbols.

Inserts a frame.

Displays the menu.

The menu includes all P-touch Editor Lite LAN functionality.

Minimizes P-touch Editor Lite LAN.

Exits P-touch Editor Lite LAN.

Icon Function

Click to change the font.

Click to specify the font size.

You can adjust the font size up or down one level by clicking or .

/Specifies the font style:

/ Bold / Italic

/ Underline

Specifies the alignment of text in a text box.

Sets the width of the label. Click to automatically detect the width of the inserted label.

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• If multiple Label Printers are connected to the network, select the Label Printer to print with. A list of the

Label Printers connected to the network can be displayed by clicking and then clicking [Printer Setup…].

You can find the Label Printer you want in the list from its IP address.

• The IP address of Label Printers can be checked by printing the Label Printer set-up information. Press

and hold the Cutter ( ) Button when the power is on to print the Label Printer set-up information.

• We recommend that you set the Label Printer location using BRAdmin because it enables you to view the

Label Printer in the list.

Sets the length of the label. Click to automatically adjust the length of the label to

accommodate the entered text.

Changes the label direction to vertical.

Click to set the zoom factor for the Label View.

You can also change the zoom factor by clicking or .

Click to print normally or to print with options.

Print Options…: Auto Cut, Cut at end, Copies

Auto Cut: Each label is automatically cut after printing.

Cut at end: Cuts labels after the last label is printed.

Copies: Prints multiple copies of a label.

Printer Setup…: Displays a list of the connected Label Printers.

Icon Function

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4 Label View

Display Function

This label view is displayed when the software is started. The width of label currently set

is displayed on the left of label image. When «Auto» is shown on the right, the length of

label is automatically adjusted to the length of text.

To manually change the length and width of the label, move the pointer to the label area’s

border, and then drag it when the blue line appears.

To adjust the size of the P-touch Editor Lite LAN window, move the pointer over an edge

of the window and drag it when the pointer changes to an arrow.

Guidelines are sometimes displayed when moving objects. They are shown when the

object is aligned at the left, right, top, or bottom edge of Printable area, or in the center.

In the illustration to the left, the guidelines indicate that the object is centered at the top

edge of the label.

Inserted text boxes, images, and frames are treated as objects. Objects are surrounded

by handles (indicated by eight blue points).

Indicates that an object is selected.

The pointer changes to an arrow when moved over a handle. Drag the handles to change

the object’s size.

To move objects, drag them when the pointer changes to a crosshair. For text objects,

the pointer only changes to a crosshair over the border of the object.

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Right-click in the layout view area to select and execute the following menu items.

Other Functions (right-click to view)

Menu Do this

Undo

Redo

Click Undo to undo the last operation.

Click Redo to redo the last operation.

Cut

Copy

Paste

Select the text area (or object) that you want to cut or copy and select Cut or Copy.

Click in the destination area and select Paste.

Margins The function is not available for Label Printer.

Insert Click Insert.

Select Text box to insert text into the label.

Select From File to insert an image stored on your computer.

Select Screen Capture to insert the selected area of the computer screen.

Select Symbol to insert one of your computer’s built-in symbols.

Select Frame to insert one of P-touch Editor Lite LAN built-in frames.

Direction Select the text object and click either Horizontal Text or Vertical Text to change the

direction of the text.

Numbering Select the number or letter within your text and click Numbering to insert an

incremented number or letter on each label. Click to the right of the Print button

and click Print Options. Check the Numbering box and enter the number of labels

for printing in the Count field. Click the Print button.

Change Image Select the image and click Change Image to replace the current image with a

different image.

Rotate Rotate objects to 0°, 90°, 180° or 270°.

Order Select one of the objects and click Order, then select Bring to Front, Send to Back,

Bring Forward, or Send Backward to set the order of each object in the layer.

Options Click Options.

Select either mm (millimeters) or inches (in) to set the measurement unit setting.

Select P-touch Editor Lite LAN language. Restart the application to apply the new

selected «Language«.

Select either Display New Value after Printing or Reset to Original Value after

Printing to set the numbering option.

Brother Solutions Center Click Brother Solutions Center to go to the website for assistance and information.

About Click About to learn about the P-touch Editor Lite LAN version.

Exit Click Exit to exit P-touch Editor Lite LAN.

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P-touch Transfer Manager 9

This program allows you to transfer templates and other data to the Label Printer and save backups of your

data on the computer.

First P-touch Transfer Manager transfers data to the Label Printer, and then P-touch Template sends text

data that will be inserted into the template and printed. For more information on P-touch Template, download

the P-touch Template Manual/Command Reference (English only) from the Brother Solutions Center at

support.brother.com

[Select your region/country.] — [Manuals] — [Choose your product]

The transfer function is needed to use P-touch Template.

The template can also be transferred via the network.

Transferring the Template to P-touch Transfer Manager 9

To use P-touch Transfer Manager, you must first transfer templates created in P-touch Editor to P-touch

Transfer Manager.

aIn P-touch Editor, open the template you want.

bClick [File] — [Transfer Template] — [Transfer].

When P-touch Transfer Manager starts, the Main window appears.

The following method can also be used to start the P-touch Transfer Manager:

•For Windows Vista® / Windows®7 / Windows Server®2008 / Windows Server®2008 R2:

From the Start button, click [All Programs] — [Brother P-touch] — [P-touch Tools] — [P-touch Transfer

Manager 2.2].

•For Windows®8 / Windows®8.1 / Windows Server®2012 / Windows Server®2012 R2:

Click [P-touch Transfer Manager 2.2] on the [Apps] screen.

•For Windows® 10:

From the Start button, click [P-touch Transfer Manager 2.2] under [Brother P-touch].

How to Use P-touch Transfer Manager

and P-touch Library (Windows® only) 9

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Main window 9

1 Menu Bar

Provides access to various commands, which are grouped under each menu title ([File], [Edit], [View],

[Tool], and [Help]) according to their functions.

2 Toolbar

Provides access to frequently used commands.

3 Printer Selector

Allows you to select which Label Printer the data will be transferred to. When you select a Label Printer,

only the data that can be sent to the selected Label Printer appears in the data list.

4 Folder List

Displays a list of folders and Label Printers. When you select a folder, the templates in the selected folder

appear in the template list.

If you select a Label Printer, the current templates and other data stored in the Label Printer appear.

5 Template List

Displays a list of templates in the selected folder.

6Preview

Displays a preview of the templates in the templates list.

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Explanations of the Toolbar Icons

Icon Button name Function

Transfer Transfers templates and other data from the computer to the Label

Printer.

Save Transfer File

(When not connected to a

Label Printer)

Changes the file type of the data to be transferred to other

applications.

Select «BLF» for the filename extension when printing the label

using Mass Storage Mode (USB), or when transferring the data

using BRAdmin Professional (LAN or Wi-Fi) or Mobile Transfer

Express (Wi-Fi). Select «PDZ» when transferring the data using

Transfer Express (USB).

The available interfaces differ depending on your model.

Backup Retrieves the templates and other data saved in the Label Printer

and saves it on the computer.

Open Opens the selected template.

Search Allows you to search for templates or other data registered to

P-touch Library.

Display Style Changes the file display style.

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Transferring Templates or Other Data from the Computer to

the Label Printer 9

Use the following procedure to transfer templates, databases and images from the computer to the Label

Printer.

aConnect the computer and the Label Printer via USB and turn on the Label Printer.

The Label Printer model name appears next to a printer icon in the folder view.

If you select the Label Printer in the folder view, the current templates and other data stored in the Label

Printer appear.

• If a Label Printer is disconnected or offline, it does not appear in the folder view.

• Before transferring data, check that the computer and the Label Printer are correctly connected using a

USB cable or a wireless connection, and that the Label Printer is on.

bSelect the Label Printer that you want to transfer the template or other data to.

Before transferring data, check that the computer and the Label Printer are correctly connected with a USB

cable or a wireless connection, and that the Label Printer is on.

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cRight-click the [Configurations] folder, select [New], and then create a new folder.

dDrag the template or other data that you want to transfer and place it in the new folder.

Transfer Function Specification

Data type Maximum number of

transferable items Restriction details

Template QL-810W: 99

QL-820NWB: 255

Each template can contain a maximum of 50 objects.

Each object can contain a maximum of 17 lines.

Database QL-810W: 99

QL-820NWB: 255

Only *.csv files can be transferred.

Each *.csv file can contain a maximum of 65000 records.

Image

(transferred symbols)

QL-810W: 99

QL-820NWB: 255

Only *.bmp files can be transferred.

Monochrome *.bmp files are recommended.

The size limit is 2048 2048 pixels.

Wide images may be cropped.

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You can confirm the available space in the transfer file memory by printing the Printer Setting Report. For

more information, see Confirming the Label Printer Settings on page 84.

See [ROM FREE] in the report for the available space 1.

1The available space that appears in «ROM FREE: ******* byte» may be different from the actual available space.

You can view the templates and other data by selecting:

The folder in the [Configurations] folder

[All Contents]

One of the categories under [Filter], such as [Layouts].

When transferring multiple templates or other data, drag all files you want to transfer and place them in

the new folder.

Each file is assigned a key number (memory location in the Label Printer) when it is placed in the new

folder.

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eTo change the key number assigned to an item, right-click the item, select [Key Assign], and then select

the key number you want.

• Except for the data in databases, all data transferred to the Label Printer is assigned a key number.

• If the template or other data transferred to the Label Printer has the same key number as another template

already saved in the Label Printer, the new template will overwrite the old one. You can confirm the

templates key number assignments saved in the Label Printer by backing up the templates or other data.

For more information, see Backing up Templates or Other Data Saved in the Label Printer on page 129.

• If the Label Printer memory is full, remove one or more templates from the Label Printer’s memory. For

more information, see Backing up Templates or Other Data Saved in the Label Printer on page 129.

fTo change the names of templates or other data that you want to transfer, click the item you want, and

then type the new name. The number of characters used for the template names may be limited

depending on the Label Printer model.

The LCD (QL-820NWB only) displays the first 9 characters of the template file name.

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gSelect the folder containing the templates or other data that you want to transfer, and then click

[Transfer]. A confirmation message appears.

• You can also transfer individual items to the Label Printer without adding them to a folder. Select the

template or other data that you want to transfer, and then click [Transfer].

• Multiple items and folders can be selected and transferred in one operation.

hClick [OK].

The selected items are transferred to the Label Printer.

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Backing up Templates or Other Data Saved in the Label

Printer 9

Use the following procedure to retrieve templates or other data saved in the Label Printer and save it on the

computer.

• Backed up templates or other data cannot be edited on the computer.

• Depending on the Label Printer model, backed up templates or data may not be transferable between

different models.

aConnect the computer and the Label Printer and turn on the Label Printer.

The Label Printer model name appears next to a printer icon in the folder view.

If you select the Label Printer in the folder view, the current templates and other data stored in the Label

Printer appear.

bSelect the Label Printer to back up from, and then click [Backup].

A confirmation message appears.

cClick [OK].

A new folder is created under the Label Printer in the folder view. The folder name is based on the date

and time of the backup. All of the Label Printer’s templates and other data are transferred to the new

folder and saved on the computer.

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Deleting Label Printer Data 9

Use the following procedure to delete all templates or other data saved on the Label Printer.

aConnect the computer and the Label Printer and turn on the Label Printer.

The Label Printer model name appears next to a printer icon in the folder view.

bRight-click the Label Printer, and then select [Delete All].

A confirmation message appears.

cClick [OK].

All templates and other data saved in the Label Printer is deleted.

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Creating Transfer Files and Transfer Package Files 9

You can use P-touch Transfer Manager to save template data, which was created using P-touch Editor, in

the BLF or PDZ format. You can transfer these files in this format to a Label Printer over a network, from a

computer or mobile device. You can also print files in BLF format from mass storage mode.

aCreate the template using P-touch Editor, and then transfer it to P-touch Transfer Manager.

For more information, see Transferring the Template to P-touch Transfer Manager on page 121.

bWithout connecting the Label Printer to the computer, select [Configurations] in the P-touch Transfer

Manager window, and then select the template to save.

You can select multiple templates at the same time.

cClick [File] — [Save Transfer File].

The [Save Transfer File] button appears only if the Label Printer is disconnected from the computer or

offline.

• If you click [Save Transfer File] after selecting [Configurations], all templates in the folder are saved as

the Transfer file (.blf) or Transfer Package file (.pdz).

• You can combine multiple templates into a single Transfer file (.blf) or Transfer Package file (.pdz).

dIn [Save as type], select the template format you want, and then type in the name and save the template.

Select the BLF format when printing using the mass storage mode or connecting your mobile device to

the Label Printer using Wireless Direct or Wi-Fi, and select the PDZ format when connecting using

Bluetooth.

The templates are saved as a Transfer file (.blf) or Transfer Package file (.pdz).

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P-touch Library 9

This program allows you to manage and print P-touch Editor templates.

Starting P-touch Library 9

For Windows Vista® / Windows®7 / Windows Server® 2008 / Windows Server® 2008 R2:

From the Start button, click [All Programs] — [Brother P-touch] — [P-touch Tools] — [P-touch Library 2.2].

For Windows®8 / Windows®8.1 / Windows Server® 2012 / Windows Server® 2012 R2:

Click [P-touch Library 2.2] on the [Apps] screen.

For Windows® 10:

From the Start button, click [P-touch Library 2.2] under [Brother P-touch].

When P-touch Library starts, the Main window appears.

Main window 9

1 Menu Bar

Provides access to all available commands, which are grouped under each menu title ([File], [Edit],

[View], [Tool], and [Help]) according to their functions.

2 Toolbar

Provides access to frequently used commands.

3 Folder List

Displays a list of folders. When you select a folder, the templates in the selected folder appear in the

templates list.

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4 Templates List

Displays a list of the templates in the selected folder.

5Preview

Displays a preview of the templates selected in the templates list.

Explanations of the Toolbar Icons

Icon Button name Function

Open Opens the selected template.

Print Prints the selected template with the Label Printer.

Search Allows you to search for templates registered to P-touch Library.

Display Style Changes the file display style.

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Opening and Editing Templates 9

Select the template you want to open or edit, and then click [Open].

The program associated with the template starts so that you can edit the template.

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Printing Templates 9

Select the template you want to print, and then click [Print].

The connected Label Printer prints the template.

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Searching for Templates 9

You can search for templates registered to P-touch Library.

aClick [Search].

The Search dialog box appears.

bSpecify the search criteria.

The following search criteria are available:

cClick [Begin Search].

The search begins.

The search result is displayed on the screen.

Settings Details

Multiple Parameters Determines how the program searches when multiple criteria are specified. If you select

[AND], the program searches for files that satisfy all of the criteria.

If you select [OR], the program searches for files that satisfy any of the criteria.

Name Search for a template by specifying the file name.

Type Search for a template by specifying the file type.

Size Search for a template by specifying the file size.

Date Search for a template by specifying the file date.

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dClose the Search dialog box.

To confirm the search results, click [Search Results] in the folder view.

You can register templates to P-touch Library by dragging and dropping them into the [All Contents] folder

or to the folder list. You can also configure P-touch Editor to register templates to P-touch Library

automatically, using the following procedure:

1 From the P-touch Editor menu, select [Tools] — [Options].

2 In the Options dialog box, click [Registration Settings] in the [General] tab.

3 Select the timing for registering templates created with P-touch Editor, and then click [OK].

138

You can transfer templates to the Label Printer using P-touch Transfer Express. First, the administrator

creates a template, and then distributes it together with P-touch Transfer Express. You can then use P-touch

Transfer Express to transfer the template directly to your Label Printer.

You can download the latest P-touch Transfer Express from the Brother Solutions Center at

support.brother.com

[Select your region/country.] — [Downloads] — [Choose your product]

• If you want to transfer a new template, make sure you specify a [Key Assign] number (in P-touch Transfer

Manager) that is not currently used. If the specified [Key Assign] number is already being used, the

existing template will be overwritten with the new one.

• This function requires a USB connection.

Preparing P-touch Transfer Express 10

The user must prepare P-touch Transfer Express for transferring templates to a Label Printer.

• The printer driver must be installed before using Transfer Express.

• P-touch Transfer Express is available only in English.

aYou can download the latest P-touch Transfer Express from the Brother Solutions Center at

support.brother.com

[Select your region/country.] — [Downloads] — [Choose your product]

bDownload Transfer Express to any location on the computer.

cDecompress the downloaded file (.zip).

Transferring Templates with P-touch

Transfer Express (Windows® only) 10

Administrator Users

Brother Solutions Center

support.brother.com

P-touch

Editor

P-touch

Transfer Manager

Transfer Express

xxx.lbx xxx.lbx xxx.pdz

2. 3. 4. 5.

P-touch

Transfer Express

xxx.pdz

Transferring Templates with P-touch Transfer Express (Windows® only)

139

Transferring the Template to P-touch Transfer Manager 10

aIn P-touch Editor, open the template you want.

bClick [File] — [Transfer Template] — [Transfer].

The template is transferred to P-touch Transfer Manager.

P-touch Transfer Manager automatically starts up.

•For Windows Vista® / Windows®7 / Windows Server® 2008 / Windows Server® 2008 R2:

The template can also be transferred to P-touch Transfer Manager by clicking the Start button — [All

Programs] — [Brother P-touch] — [P-touch Tools] — [P-touch Transfer Manager 2.2] to start P-touch

Transfer Manager, and then dragging the .lbx file to the P-touch Transfer Manager window.

•For Windows®8 / Windows®8.1 / Windows Server® 2012 / Windows Server® 2012 R2:

The template can also be transferred to P-touch Transfer Manager by clicking [P-touch Transfer

Manager 2.2] on the [Apps] screen to start P-touch Transfer Manager, and then dragging the .lbx file to

the P-touch Transfer Manager window.

•For Windows® 10:

The template can also be transferred to P-touch Transfer Manager by clicking the Start button, then click

[Brother P-touch] — [P-touch Transfer Manager 2.2] to start P-touch Transfer Manager, and then

dragging the .lbx file to the P-touch Transfer Manager window.

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140

Saving the Template as a Transfer Package File (.pdz) 10

To create a file in a format that can be used by P-touch Transfer Express, save the template as a Transfer

Package file (.pdz).

aIn the folder view, select [Configurations].

bSelect the templates you want to distribute.

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141

cClick [File] — [Save Transfer File].

The [Save Transfer File] button appears only if the Label Printer is disconnected from the computer or

offline.

• If you click [Save Transfer File] after selecting [Configurations] or a created folder, all templates in the

folder are saved as the Transfer Package file (.pdz).

• You can combine multiple templates into a single Transfer Package file (.pdz).

dType in the name, and then click [Save].

The template is saved as a Transfer Package file (.pdz).

Transferring Templates with P-touch Transfer Express (Windows® only)

142

Distributing the Transfer Package File (.pdz) and P-touch

Transfer Express to the User 10

If the user already has P-touch Transfer Express downloaded, it is not necessary for the administrator to

send the Transfer Express folder to the user. In this case, the user can simply move the distributed

Transfer Package file to the downloaded folder, and then double-click [PtTrExp.exe].

aMove the Transfer Package file (.pdz) to the downloads folder.

bDistribute all files in the downloads folder to the user.

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143

Transferring the Transfer Package File (.pdz) to Your Label

Printer 10

Using the P-touch Transfer Express application received from the administrator, the user can transfer the

Transfer Package file (.pdz) to the Label Printer.

Do not turn off the power when transferring templates.

aTurn on the Label Printer.

bUsing a USB cable, connect the Label Printer to the computer.

cDouble-click [PtTrExp.exe], which was received from the administrator.

d1 When there is a single Transfer Package file (.pdz) within the folder containing [PtTrExp.exe], click

[Transfer].

The transfer of the Transfer Package file begins.

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144

2 When there are either multiple or no Transfer Package files (.pdz) within the folder containing

[PtTrExp.exe], click [Browse].

Select the Transfer Package file you want to transfer, and then click [Open].

Click [Transfer].

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145

Click [Yes].

The transfer of the Transfer Package file begins.

eClick [OK].

The transfer of the Transfer Package file is completed.

146

The software can be upgraded to the latest available version using the P-touch Update Software.

• The actual software and the contents of this manual may differ.

• Do not turn off the power when transferring data or updating firmware.

Updating P-touch Editor and P-touch Address Book

(Windows® only) 11

(Windows® only) Before updating P-touch Editor and P-touch Address Book, install the printer driver.

For Windows®

aStart the P-touch Update Software.

For Windows Vista® / Windows®7 / Windows Server® 2008 / Windows Server® 2008 R2:

Double-click the [P-touch Update Software] icon.

The following method can also be used to start P-touch Update Software:

Click the Start button, and then select [All Programs] — [Brother P-touch] — [P-touch Update Software].

For Windows®8 / Windows®8.1 / Windows Server® 2012 / Windows Server® 2012 R2:

Click [P-touch Update Software] on the [Apps] screen or double-click [P-touch Update Software]

on the desktop.

For Windows® 10:

From the Start button, click [Brother P-touch] — [P-touch Update Software], or double-click [P-touch

Update Software] on the desktop.

How to Update P-touch Software 11

How to Update P-touch Software

147

bClick the [Computer software update] icon.

cSelect the [Printer] and [Language], select the check boxes next to Cable Label Tool and P-touch

Editor, and then click [Install].

dA message appears indicating that the installation has finished.

How to Update P-touch Software

148

For Mac 11

aDouble-click the [P-touch Update Software] icon on the desktop.

The following method can also be used to start P-touch Update Software:

Double-click [Macintosh HD] — [Applications] — [P-touch Update Software], and then double-click the

[P-touch Update Software] application icon.

bClick the [Computer software update] icon.

cSelect the [Printer] and [Language], select the check box next to P-touch Editor, and then click [Install].

dA message appears indicating that the installation has finished.

How to Update P-touch Software

149

Updating P-touch Editor Lite (Windows® only) and the

Firmware 11

• Before updating the firmware you must install the printer driver.

• Do not turn off the power when transferring data or updating firmware.

• If another application is running, exit the application.

For Windows®

aTurn on the Label Printer and connect the USB cable.

bStart the P-touch Update Software.

For Windows Vista® / Windows®7 / Windows Server® 2008 / Windows Server® 2008 R2:

Double-click the [P-touch Update Software] icon.

The following method can also be used to start P-touch Update Software:

Click the Start button, and then select [All Programs] — [Brother P-touch] — [P-touch Update Software].

For Windows®8 / Windows®8.1 / Windows Server® 2012 / Windows Server® 2012 R2:

Click [P-touch Update Software] on the [Apps] screen or double-click [P-touch Update Software]

on the desktop.

For Windows® 10:

From the Start button, click [Brother P-touch] — [P-touch Update Software], or double-click [P-touch

Update Software] on the desktop.

How to Update P-touch Software

150

cClick the [Machine update] icon.

dSelect the [Printer], make sure that The machine is connected correctly. message appears, and then

click [OK].

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151

eSelect the [Language], select the check box next to the firmware you want to update to, and then click

[Transfer].

Do not turn off the Label Printer or disconnect the cable during data transfer.

fCheck the content to be updated, and then click [Start] to begin the update.

The firmware update begins.

Do not turn off the Label Printer or disconnect the cable during the update process.

For Mac 11

aTurn on the Label Printer and connect the USB cable.

bDouble-click the [P-touch Update Software] icon on the desktop.

The following method can also be used to start P-touch Update Software:

Double-click [Macintosh HD] — [Applications] — [P-touch Update Software], and then double-click the

[P-touch Update Software] application icon.

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152

cClick the [Machine update] icon.

dSelect the [Printer], make sure that [The machine is connected correctly.] message appears, and

then click [OK].

eSelect the [Language], select the check box next to the firmware you want to update to, and then click

[Transfer].

Do not turn off the Label Printer or disconnect the cable during data transfer.

fCheck the content you want to update, and then click [Start] to begin the update.

The firmware update begins.

Do not turn off the Label Printer during the update process.

Section III

Network III

Introduction 154

Changing Your Label Printer Network Settings 155

Web Based Management 158

154

Network Features 12

Your Label Printer can be shared on an IEEE 802.11b/g/n wireless network or Ethernet 10BASE-T/100BASE-

TX Auto Negotiation wired network (QL-820NWB only) using the internal network print server. The print

server supports various functions and methods of connection on a network supporting TCP/IP, depending on

the operating system you are running.

Introduction 12

155

Changing Your Label Printer’s Network Settings

(IP Address, Subnet Mask and Gateway) 13

Using the BRAdmin Light Utility (Windows® only) 13

The BRAdmin Light utility is designed for the initial setup of Brother network connectable devices. It can also

search for Brother products in a TCP/IP environment, display the status, and configure basic network

settings, such as the IP address.

Installing BRAdmin Light 13

aVisit the Brother Solutions Center at support.brother.com and download the installer for the software and

documents.

bDouble-click the downloaded file and follow the on-screen instructions to proceed with the installation. In

the dialog box for selecting which items to install, select BRAdmin Light.

• For more advanced Label Printer management, use the latest version of the Brother BRAdmin

Professional utility available as a download from the Brother Solutions Center at support.brother.com.

• If using firewall, anti-spyware, or antivirus software, temporarily disable them. When you are sure that you

can print, re-enable them.

• The node name appears in the current BRAdmin Light window. The default node name of the print server

in the Label Printer is “BRWxxxxxxxxxxxx” or «BRNxxxxxxxxxxxx». (“xxxxxxxxxxxx” is based on Label

Printer’s MAC Address / Ethernet Address.)

Setting the IP address, Subnet Mask and Gateway using BRAdmin Light 13

aStart the BRAdmin Light utility.

Windows Vista® / Windows® 7 / Windows Server® 2008 / Windows Server® 2008 R2

Click [Start] — [All Programs] — [Brother] — [BRAdmin Light] — [BRAdmin Light].

Windows® 8 / Windows® 8.1 / Windows Server® 2012 / Windows Server® 2012 R2

Click the [BRAdmin Light] icon on the [Apps] screen.

Windows® 10

From the Start button, click [BRAdmin Light] under [Brother].

bBRAdmin Light will search for new devices automatically.

Changing Your Label Printer Network

Settings 13

Changing Your Label Printer Network Settings

156

cDouble-click the unconfigured device.

If you do not use a DHCP/BOOTP/RARP server, the device appears as [Unconfigured] in the BRAdmin

Light utility screen.

dSelect [STATIC] for [Boot Method]. Type the [IP Address], [Subnet Mask], and [Gateway] settings (if

needed) for your print server.

eClick [OK].

fIf you have set the IP address up correctly, the Brother print server appears in the device list.

Changing Your Label Printer Network Settings

157

Other Management Utilities 13

Your Label Printer can be used with the following management utilities in addition to the BRAdmin Light utility.

You can change your network settings using these utilities.

Using Web Based Management (Web Browser) 13

A standard web browser can be used to change your print server settings using the HTTP (Hyper Text

Transfer Protocol). For more information, see Configuring the Printer Settings Using Web Based

Management (Web Browser) on page 159.

Using the BRAdmin Professional Utility (Windows® only) 13

BRAdmin Professional is a utility for more advanced management of network connected Brother devices.

This utility can search for Brother products on your network, and display the device status from a simple

Explorer style window that changes color to represent the status of each device. You can configure network

and device settings along with the ability to update device firmware from a Windows® computer on your Local

Area Network (LAN). BRAdmin Professional can also log activity of Brother devices on your network and

export the log data.

For more information and downloads, visit the Brother Solutions Center at support.brother.com.

• Use the latest version of the BRAdmin Professional utility available as a download from the Brother

Solutions Center at support.brother.com.

• If using firewall, anti-spyware, or antivirus software, temporarily disable them. When you are sure that you

can print, re-enable them.

• The node name appears in the current BRAdmin Professional window. The default node name is

“BRWxxxxxxxxxxxx” or «BRNxxxxxxxxxxxx». (“xxxxxxxxxxxx” is based on Label Printer’s MAC Address /

Ethernet Address.)

158

Overview 14

You can use a standard web browser to manage a Label Printer on your network using HTTP. When using

Web Based Management, the following operations are available:

Displaying your Label Printer status information

Changing network settings, such as TCP/IP information

Displaying software version information of the Label Printer and print server

Changing network and Label Printer configuration details

We recommend Microsoft® Internet Explorer® 9/10/11 for Windows®, Safari® 8 or later for Mac.

Make sure JavaScript and cookies are always enabled in the browser you use.

To use Web Based Management, your network must use TCP/IP, and the Label Printer and computer must

have a valid IP address.

Web Based Management 14

Web Based Management

159

Configuring the Printer Settings Using Web Based

Management (Web Browser) 14

A standard web browser can be used to change your print server settings using the HTTP (Hyper Text

Transfer Protocol).

aIn your browser’s address bar, type the IP address of your Label Printer (or print server name).

For example: http://192.168.1.2

If you have edited the hosts file on your computer or are using a Domain Name System, you can also type

the DNS name of the print server. As the print server supports TCP/IP and NetBIOS, you can also type

the NetBIOS name of the print server. The NetBIOS name is displayed on the printer settings page. The

NetBIOS name assigned is the first 15 characters of the node name and by default it appears as

«BRNxxxxxxxxxxxx» where “xxxxxxxxxxxx” is the Ethernet address.

bYou can now change the print server settings.

Setting a password

We recommend setting a logon password to prevent unauthorized access to Web Based Management.

aClick [Administrator].

bType the password you want to use (up to 32 characters).

cRe-type the password in the [Confirm new password] field.

dClick [Submit].

The next time you access Web Based Management, type a password in the [Login] field, and then

click .

After configuring the settings, log off by clicking .

You can also set a password by clicking [Please configure the password.] on the printer’s web page if

you are not setting a logon password.

Section IV

Appendix IV

Resetting the Label Printer 161

Maintenance 163

Troubleshooting 166

Product Specifications 181

Notes on Using P-touch Transfer Manager 183

Network Terms and Information 185

List of Barcodes for the P-touch Template Function 194

Using the Battery Unit (Optional: PA-BU-001) 198

Using the Brother Barcode Scanner (Optional: PA-BR-001)

(QL-820NWB only) 201

161

Reset the internal memory of your Label Printer to clear all saved label files, or if the Label Printer is not

operating correctly.

Resetting All Settings to the Factory Settings Using the Label

Printer Buttons (QL-810W only) 15

To reset the Label Printer, perform the following procedure.

aConfirm that the Label Printer is turned off.

bPress and hold the Power ( ) and Cutter ( ) Buttons for more than three seconds. The Status LED

lights in green.

cContinue holding down the Power ( ) Button, then the Status LED lights in orange, and meanwhile the

Editor Lite LED flashes green at 0.5 second intervals, the Wi-Fi ( ) LED flashes blue at 0.5 second

intervals.

• Press the Cutter ( ) Button once to reset the network settings, the Status LED lights in orange.

• Press the Cutter ( ) Button twice to reset the user data, the Wi-Fi ( ) LED lights in blue.

• Press the Cutter ( ) three times to reset all the settings and device settings to the factory settings,

the Editor Lite LED lights in green.

dRelease the Power ( ) Button. The Status LED flashes orange for four times and lights in orange, the

Wi-Fi ( ) LED flashes blue for four times and lights in blue, meanwhile the Editor Lite LED flashes green

for four times and lights in green.

Resetting Data Using the LCD menu (QL-820NWB only) 15

You can reset the following settings using the LCD menu:

Printer settings

User setting

Network settings

For more information, see LCD Settings on page 12.

Resetting the Label Printer 15

Resetting the Label Printer

162

Resetting Data Using the Printer Setting Tool 15

You can use the Printer Setting Tool from a computer to perform the following operations for the Label Printer:

Deleting the templates and databases

Resetting communication settings

Resetting printer settings to factory settings

For more information, see Changing the Label Printer Settings on page 37.

163

We recommend cleaning your Label Printer on a regular basis to maintain its correct performance.

Always disconnect the AC Adapter before cleaning the Label Printer.

Cleaning the Exterior of the Unit 16

Wipe any dust and marks from the main unit using a soft, dry cloth.

Use a cloth slightly damp with water on difficult to remove marks.

Do not use paint thinner, benzene, alcohol or any other organic solvent.

These may deform or damage the case of your Label Printer.

Cleaning the Print Head 16

The DK Roll (thermal recording paper type) used with the machine is designed to clean the print head

automatically. When the DK Roll passes the print head during printing and label feeding, the print head is

cleaned.

Cleaning the Roller 16

Clean the roller using the Cleaning Sheet (available separately).

The Label Printer contains only one Cleaning Sheet.

When cleaning the roller, be sure to use the Cleaning Sheet supplied exclusively for this Label Printer.

If using other Cleaning Sheets, the surface of the roller may be damaged and may cause a malfunction.

aTurn off the power to the Label Printer.

bHold the DK Roll Compartment Cover at the sides near the front of the Label Printer and firmly lift up to

open the DK Roll Compartment Cover.

Maintenance 16

Maintenance

164

cRemove the DK Roll.

Be sure to remove the DK Roll before cleaning the roller. The roller cleaning function will not operate

correctly if the DK Roll is not removed.

dRemove Part (B) of the Cleaning Sheet.

Insert edge (A) of the Cleaning Sheet into the printing unit.

The printed side of the Cleaning Sheet should be facing upwards.

eClose the DK Roll Compartment Cover and turn on the Label Printer.

fPress the Feed ( ) Button (QL-810W) or the Cutter ( ) Button (QL-820NWB) for more than one

second.

The Cleaning Sheet is ejected.

The adhesive face of the Cleaning Sheet removes any stains or dust on the roller.

• If the Cleaning Sheet is not ejected, press and hold the Feed ( ) Button (QL-810W) or the Cutter ( )

Button (QL-820NWB) until the Cleaning Sheet is ejected.

• Dispose of the Cleaning Sheet after use.

Maintenance

165

Cleaning the Label Outlet 16

If a label causes the machine to jam due to adhesive residue attached to the label outlet, clean the label outlet

with a cloth.

Use a slightly damp cloth on difficult to remove adhesive, if necessary.

166

Overview 17

This chapter explains how to resolve typical problems you may encounter when using the Label Printer. If you

have any problems with the Label Printer, first make sure you have performed the following tasks correctly:

Connect the Label Printer to an AC power outlet or install the battery. For more information, see

Connecting the AC Adapter on page 7.

Remove all protective packaging from the Label Printer.

Install and select the correct printer driver. For more information, see Installing the Software and Printer

Drivers to a Computer on page 22.

Connect the Label Printer to a computer or mobile device. For more information, see Connecting the Label

Printer to a Computer on page 23.

Close the DK Roll Compartment Cover completely.

Insert a DK Roll correctly. For more information, see Loading the DK Roll on page 5.

If you still have problems, read the troubleshooting tips in this chapter for help. If, after reading this chapter,

you are unable to resolve your problem, visit the Brother Solutions Center at support.brother.com.

Troubleshooting 17

Troubleshooting

167

Printing Problems 17

Problem Solution

The Label Printer does not print, or a

printing error is received.

• Is the cable loose?

Check that the cable is connected securely.

• Is the DK Roll installed correctly?

If not, remove the DK Roll and reinstall it.

• Is there enough roll remaining?

Check that there is enough roll remaining.

• Is the DK Roll Compartment Cover open?

Check that the DK Roll Compartment Cover is closed.

• Has a print error or transmission error occurred?

Turn off the Label Printer and then turn it on again. If there is still a problem,

contact your Brother dealer.

• If the Label Printer is connected via a USB hub, try connecting it directly to

the computer. If not, try connecting it to another USB port.

The Status LED is not lit. • Is the AC Adapter inserted correctly?

Check that the AC Adapter is inserted. If it is inserted correctly, try plugging

it into another AC power outlet.

The printed label contains streaks or

poor quality characters, or the label is

not fed correctly.

• Is the print head or roller dirty?

While the print head generally remains clean under normal use, lint or dirt

from the roller may become stuck on the printer head.

If this occurs, clean the roller.

For more information, see Cleaning the Roller on page 163.

A data transmission error appears on

the computer.

• Is the Label Printer in cooling mode (the Status LED is flashing in orange)?

Wait until the Status LED stops flashing and then try printing again.

Labels are jammed in the cutter. • Contact Brother Customer Service.

The label is not ejected correctly after

printing.

• Check that the Label Output Slot is not blocked.

• Check that the DK Roll is set correctly by removing the DK Roll and

reinstalling it.

• Ensure that the DK Roll Compartment Cover is closed correctly.

I want to cancel the current printing

job. • Make sure that the Label Printer is On, and press Power ( ) Button.

The print quality is poor. • Is there dirt or lint on the roller preventing it from rolling freely?

Clean the roller using the Cleaning Sheet available separately.

For more information, see Cleaning the Roller on page 163.

After replacing the Roll while the

Add-In feature was activated, the

layout style was not updated.

• Close P-touch Editor to exit the Add-In, and then reactivate the Add-In.

The P-touch Add-In icon is not

displayed in Microsoft® Word.

• Is Microsoft® Word started up from Microsoft® Outlook®?

• Is Microsoft® Word chosen as the default editor for Microsoft® Outlook®?

Due to program limitations, the Microsoft® Word Add-In does not work with

the above settings. Quit Microsoft® Outlook®, and restart Microsoft® Word.

Troubleshooting

168

Cutter error If a cutter error occurs, keep the DK Roll Compartment Cover closed and press

the Power ( ) Button. The cutter moves back to the normal position and the

Label Printer turns off automatically.

After the Label Printer is Off, check the label outlet and remove any jammed

labels. Contact Brother Customer Service.

I want to reset the Label Printer. You can reset the Label Printer using the Printer Setting Tool from a computer.

For more information, see Changing the Label Printer Settings on page 37.

For QL-810W

You can reset the Label Printer using the Printer Buttons.

For more information, see Resetting All Settings to the Factory Settings Using

the Label Printer Buttons (QL-810W only) on page 161.

For QL-820NWB

You can reset the Label Printer using the LCD menu.

For more information, see LCD (QL-820NWB only) on page 11.

Problem Solution

Troubleshooting

169

When printing via the USB cable, the

Label Printer repeatedly pauses and

then continues printing.

• Is the Label Printer set for sequential printing?

If so, set print mode to buffered printing.

For Windows Vista® / Windows Server® 2008:

Open printer properties from [Control Panel] — [Hardware and Sound] —

[Printers], click the Label Printer you want, and select [Select printing

preferences].

Click the [Other] tab and select the option [After one page of data is

received].

For Windows® 7 / Windows® 8 / Windows® 8.1 / Windows Server® 2008

R2 / Windows Server® 2012 / Windows Server® 2012 R2:

Open printer properties from [Devices and Printers], right-click the Label

Printer you want, and select [Printing Preference]. Click the [Other] tab

and select the option [After one page of data is received].

For Windows® 10:

Open printer properties from [Control Panel] — [Hardware and Sound] —

[Devices and Printers], right-click the Label Printer you want, and select

[Printing Preference].

Click the [Other] tab and select the option [After one page of data is

received].

• An alternative solution is to disconnect the LAN cable until USB printing is

completed. (QL-820NWB only)

For Windows®

Problem Solution

Troubleshooting

170

Printed barcodes cannot be read. Print labels so that barcodes are aligned with the print head as shown

below:

1 Print head

2 Barcodes

3 Printing orientation

Try using another scanner.

We recommend printing the Barcode with Print Quality options set to [Give

priority to print quality].

For Windows Vista®

To display the [Quality] options, open the printer properties by clicking the

Start button — [Control Panel] — [Hardware and Sound] — [Printers],

right-clicking the Label Printer you want to set up, and then clicking [Printing

Preferences].

For Windows® 7

To display the [Quality] options, open the printer properties by clicking the

Start button — [Devices and Printers], right-clicking the Label Printer you want

to set up, and then clicking [Printing Preferences].

For Windows® 8 / Windows® 8.1

To display the [Quality] options, open the printer properties by clicking

[Control Panel] in the [Apps] screen — [Hardware and Sound] — [Devices and

Printers], right-clicking the Label Printer you want to set up, and then clicking

[Printing Preferences].

For Windows® 10

To display the [Quality] options, open the printer properties by clicking the

Start button — [Settings] — [Devices] — [Printers & scanners] — [Devices and

Printers], right-clicking the Label Printer you want to set up, and then clicking

[Printing Preferences].

For Mac

To change the Print Quality options, open the Print dialog box and choose

[Basic] from the print options pop-up menu.

Problem Solution

Troubleshooting

171

Lines appear in areas with a high red

density level.

1 Remove the DK Roll from the Label Printer.

2 Close the DK Roll Compartment Cover completely.

3 Press and hold the Editor Lite Button (QL-810W) or Cancel Button (QL-

820NWB) for more than five seconds. Wait while the platen roller rotates.

4 When the platen roller stops rotating, load the DK Roll.

The roller will rotate for about 40 seconds.

I want to feed the label. For QL-810W

Press the Feed ( ) Button for one second.

For QL-820NWB

Press the Cutter ( ) Button for one second, or press the Menu Button to select

[Feed Start] from [Feed] menu.

[Die-Cut Feed Setting] from [Feed] menu sets the length of fed label

when using a die-cut label.

Problem Solution

Troubleshooting

172

Network Setup Problems 17

Problem Solution

You are using security software Confirm your settings in the installation dialog box.

Allow access when the security software alert message appears during the

Label Printer installation.

Your security settings

(SSID/Network Key) are incorrect

Recheck and select the correct security settings.

The manufacturer’s name or model number of the wireless access

point/router may be used as the default security settings.

See the instructions supplied with your wireless access point/router for

information on how to find the security settings.

Ask the wireless access point/router manufacturer or ask your Internet

provider or network administrator.

Your Label Printer cannot connect to

the host device using Wi-Fi or

Bluetooth.

Move your Label Printer within about 3.3 feet (one meter) of the mobile

device when you configure the Wi-Fi network settings.

Move your Label Printer to an obstruction-free area.

If a wireless computer, Bluetooth-equipped device, microwave oven, digital

cordless phone, or other device is near your Label Printer or the wireless

access point/router, move the device away from your Label Printer or

wireless access point/router.

Your Label Printer cannot print using

Wi-Fi or Bluetooth.

There are obstructions (walls or

furniture, for example) between your

Label Printer and the mobile device

Move your Label Printer to an obstruction-free area.

A wireless computer, Bluetooth

supported device, microwave oven

or digital cordless phone is near the

Label Printer or the wireless access

point/router

Move other devices away from the Label Printer.

You are using MAC Address filtering You can confirm the MAC address by printing the Printer Settings Report.

For more information, see Confirming the Label Printer Settings on page 84.

You can confirm the MAC address by confirming the [Infrastructure

Mode] on the LCD (QL-820NWB only). For more information, see WLAN Status

on page 19.

Your wireless access point/router is

in stealth mode (not broadcasting the

SSID)

You must type the correct SSID name during the installation or when using

the Printer Setting Tool.

Check the SSID name in the instructions supplied with your wireless access

point/router and reconfigure the Wi-Fi settings.

Troubleshooting

173

Your Label Printer is not connected

correctly to the network

Check that the Label Printer is in the mode you want to connect to.

If the Label Printer is still not connected, please try the following.

• For Wi-Fi connection

For QL-810W

(flashes once every three seconds): The network is connected

incorrectly, and the Wi-Fi settings must be reconfigured.

For QL-820NWB

: Your Label Printer is searching for the network.

• For Wireless Direct

For QL-810W

Search the Label Printer from the Wi-Fi device.

For QL-820NWB

If the Wireless Direct icon is displayed on the LCD, search the Label Printer

from the device you want to connect.

• For Wired LAN (QL-820NWB only)

Check that the LAN cable is connected correctly.

• For Bluetooth (QL-820NWB only)

If the Bluetooth icon is displayed on the LCD, search the Label Printer from the

device you want to connect.

I have checked and tried all of the

above, but still cannot complete the

Wi-Fi/Bluetooth settings

Turn off the Label Printer, and then turn it on again. Then, try and configure the

Wi-Fi and Bluetooth settings again.

Your Label Printer is not connected if

the Bluetooth connection with an

Apple device (iPad, iPhone, or iPod

touch) (QL-820NWB only) is lost.

Turn On the Auto Reconnect function.

You can set it from the Printer Setting Tool or the Menu Button. For more

information, see Bluetooth on page 19 or Changing the Label Printer Settings

on page 37.

Problem Solution

Troubleshooting

174

Label Printer Cannot Print over the Network

Label Printer Is Not Found on the Network Even after Successful Installation 17

Security Software Problems 17

Problem Solution

You are using security software See Security Software Problems on page 174.

Your Label Printer is not assigned

with an available IP address

Confirm the IP address and the Subnet Mask.

Verify that both the IP addresses and Subnet Masks of your computer and

your Label Printer are correct and located on the same network.

For more information on how to verify the IP address and the Subnet Mask,

ask the network administrator.

Confirm your IP address, Subnet Mask and other network settings using the

Printer Setting Tool.

For more information, see Changing the Label Printer Settings on page 37.

Your previous printing job failed If the failed printing job is still in your computer’s print queue, delete it.

For example, when using Windows® 7:

, [Devices and Printers] and select the Label Printer from [Printers

and Faxes]. Double-click the Label Printer’s icon, and then select [Cancel

All Documents] in the [Printer] menu.

I have checked and tried all of the

above, but my Label Printer does not

Uninstall the printer driver and the software, and then reinstall them.

Problem Solution

You did not select to allow access

when the Security Alert dialog box

appeared during either the standard

installation, BRAdmin Light

installation, or when printing

If you did not select to allow access when the Security Alert dialog box

appeared, the firewall function of your security software may be blocking

access. Some security software may block access without displaying a

Security Alert dialog box. To allow access, refer to your security software

instructions or ask the manufacturer.

Incorrect port numbers are being

used for the Brother network features

The following port numbers are used for Brother network features:

BRAdmin Light i Port number 161 / Protocol UDP

For more information on how to open the port, refer to your security software

instructions or ask the manufacturer.

Troubleshooting

175

Checking the Operation of Network Devices 17

Version Information 17

Problem Solution

Your Label Printer and wireless

access point/router are not turned on

Make sure you have performed all of the tasks on page 166.

I do not know my Label Printer

network settings, such as the IP

address

Check the Printer Setting Tool. For more information, see Changing the Label

Printer Settings on page 37.

Problem Solution

I do not know the version number of

the firmware for the Label Printer.

You can use the following procedure.

For QL-810W

1 Turn your Label Printer on.

2 Press and hold the Cutter ( ) Button for several seconds to print the report.

(Use 2.4″ (62 mm) DK Roll)

For QL-820NWB

1 Turn your Label Printer on.

2 Press the Menu, [▲], or [▼] Button to select the [Information] menu, and

then press the [OK] Button.

3Select [Print Configuration] using [▲] or [▼], and then press the [OK]

Button.

4Select [All], [Usage Log], [Printer Setting] or [Transfer Data]

using [▲] or [▼] Button, and then press the [OK] Button to print the report.

I want to confirm whether I am using

the latest version of the software.

Use the P-touch Update Software to confirm whether you have the latest

version.

For more information about the P-touch Update Software, see How to Update

P-touch Software on page 146.

Troubleshooting

176

LED Indicators 17

The indicators light and flash to indicate the Label Printer status.

QL-810W 17

or or or Indicator is lit in the color shown

or or or Indicator is flashing in the color shown

Indicator can be off, lit or flashing in any color

Indicator is off

Status

LED

Editor Lite

LED Wi-Fi LED Battery

LED Condition

Power Off

Power On

Feeding mode

Printing mode

Forward/reverse roller rotation mode

Cutting mode

Cleaning mode

WLAN is on and connected.

(Once for

1 second)

WPS setting mode

(Once for

3 seconds)

WLAN is on, but not connected.

WLAN Off

P-touch Editor Lite mode

Print preparation mode

Canceling job

Receiving data from the computer

Transferring data

Searching for Label Printers

Troubleshooting

177

The DK Roll Compartment Cover is open. Close the DK Roll

Compartment Cover correctly.

(Once for

1 second)

Resetting mode

System OFF mode

The Cutter ( ) Button is pressed once in resetting mode.

Cooling mode

Data overwrite mode

The Cutter ( ) Button is pressed three times in resetting mode.

The Cutter ( ) Button is pressed twice in resetting mode.

Boot mode

(Once for

2 seconds)

End of DK Roll

Feed error

Transmission error

Database search error

Access point search error

Access point connection error

Security error

No template selected

The DK Roll Compartment Cover is opened while the Label

Printer is in use.

No media error

Incorrect media error

Communication command error

Two-color media high resolution printing error

The battery is charging.

• If the orange light flashes once every second, the battery

needs recharging.

• If the orange light flashes twice every 4 seconds, the battery

power is low.

• If the orange light flashes once every 4 seconds, the battery

power is half.

The battery is fully charged.

Status

LED

Editor Lite

LED Wi-Fi LED Battery

LED Condition

Troubleshooting

178

QL-820NWB 17

(Twice for

2 seconds)

Cutter error

System error

Status LED Condition

Power Off

Power On

Feeding Mode

Printing Mode

Mass storage mode

Forward/reverse roller rotation mode

Cutting Mode

Cleaning Mode

Initializing mode

Print preparation mode

Canceling job

Receiving data from the computer

Transferring data

Searching for Label Printers

Data overwrite mode

• The DK Roll Compartment Cover is open. Close the DK Roll Compartment Cover

correctly.

• System OFF mode

Cooling mode

→ → Fixing IP address mode

Boot mode

Status

LED

Editor Lite

LED Wi-Fi LED Battery

LED Condition

Troubleshooting

179

(Once for 2 seconds)

End of DK Roll

Feed error

Transmission error

Database search error

Access point search error

Access point connection error

Security error

No template selected

The DK Roll Compartment Cover is opened while the Label Printer is in use.

No media error

Incorrect media error

Communication command error

Two-color media high resolution printing error

(Twice for 2 seconds)

Cutter error

Mass storage error

System error

Status LED Condition

Troubleshooting

180

Troubleshooting 17

Problem Solution

Received data in buffer Print data is saved in the buffer. If the Label Printer has not received

the complete data, printing will not start.

Turn off the Label Printer, and then turn it on again.

Head is cooling down The thermal head is too hot.

The Label Printer stops and resumes printing only after the thermal

head has cooled down. The head may become too hot if you are

printing a large number of labels.

When the thermal head becomes too hot, it may produce imaging

outside the print area. To avoid or delay overheating, make sure the

Label Printer has adequate ventilation and is not located in an

enclosed space.

If the Label Printer must cool down because it overheated due to

the type of DK Roll you are using or the contents of the label,

printing may take longer than usual.

This condition may occur more often when the Label Printer is

used at high altitude (more than 10,000 ft (3,048 m)) due to a

lower air density available to cool the Label Printer.

Label Printer is in boot mode To resolve the issue, contact your Brother dealer or Brother

Customer Service for assistance.

DK Roll errors Check the following:

• You are using the correct DK Roll.

• There are enough labels remaining.

• The DK Roll is installed correctly.

I want to reset an error To reset an error:

1 Open the DK Roll Compartment Cover, and then close it.

2 If the error is not reset, press the Cutter ( ) Button.

3 If the error is not reset, turn off the Label Printer, and then turn

it on again.

4 If the error is not reset, contact Brother Customer Service.

181

Label Printer Specifications 18

Product Specifications 18

Model Name QL-810W QL-820NWB

Size

Dimensions Approximately 4.9 (W) x 9.2 (D) x 5.7 (H) in./

125.3 (W) x 234 (D) x 145 (H) mm

Approximately 4.9 (W) x 9.2 (D) x 5.7 (H) in./

125.3 (W) x 234 (D) x 145 (H) mm

Weight Approximately 2.4 lb (1.12 kg) (without DK

Rolls)

Approximately 2.6 lb (1.16 kg) (without DK

Rolls)

LED Indicators

Editor Lite LED, Battery LED, Status LED, Wi-Fi LED Status LED

Buttons

Power Button, Feed Button, Cutter Button, WPS Button, Wi-Fi Button,

Editor Lite Button

Power Button, Cutter Button, Menu Button,

Cancel Button, Up Arrow Button, Down

Arrow Button, OK Button

Printing

Method Direct thermal printing via thermal head Direct thermal printing via thermal head

Print head 300 dpi / 720 dots 300 dpi / 720 dots

Print resolution Standard: 300 dpi × 300 dpi

High resolution mode: 300 dpi × 600 dpi

Standard: 300 dpi × 300 dpi

High resolution mode: 300 dpi × 600 dpi

Printing speed AC Adapter: max. 6.9″/sec (176 mm/sec) /

For 2-color printing, max. 0.9″/sec (24

mm/sec)

Battery: max. 6.9″/sec (176 mm/sec) / For

two color printing, max. 0.6″/sec (15 mm/sec)

Actual print speed varies depending on the

conditions.

AC Adapter: max. 6.9″/sec (176 mm/sec) /

For 2-color printing, max. 0.9″/sec (24

mm/sec)

Battery: max. 6.9″/sec (176 mm/sec) / For

two color printing, max. 0.6″/sec (15 mm/sec)

Actual print speed varies depending on the

conditions.

Maximum printing width 2.3″ (58 mm) 2.3″ (58 mm)

Product Specifications

182

Interface

USB port Version 2.0 Full Speed (Peripheral) Version 2.0 Full Speed (Peripheral)

Wi-Fi • Wireless Direct: IEEE 802.11g/n

• Infrastructure mode: IEEE 802.11b/g/n

• WPS 2.0

• Wireless Direct: IEEE 802.11g/n

• Infrastructure mode: IEEE 802.11b/g/n

• WPS 2.0

USB host — HID class

LAN port — 10BASE-T/100BASE-TX

Bluetooth — Ver 2.1 + EDR

Supported profiles: SPP, OPP, BIP, HCRP

Supported protocol: iAP

Power Supply

Adapter AC Adapter (PA-AD-001A):

INPUT AC 100-240 V 50/60 Hz

OUTPUT DC 25 V-3.6 A

AC Adapter (PA-AD-001A):

INPUT AC 100-240 V 50/60 Hz

OUTPUT DC 25 V-3.6 A

Battery (Optional) Battery Unit (Optional)

Li-ion Battery Unit (PA-BU-001): 14.4 V

Battery Unit (Optional)

Li-ion Battery Unit (PA-BU-001): 14.4 V

Auto Power-off Li-ion Battery Unit (PA-BU-001):

Off/10/20/30/40/50/60 Minutes

AC Adapter (PA-AD-001A):

Off/10/20/30/40/50/60 Minutes

(To change the Auto Power-off setting, see

Changing the Label Printer Settings

on page 37.)

Li-ion Battery Unit (PA-BU-001):

Off/10/20/30/40/50/60 Minutes

AC Adapter (PA-AD-001A):

Off/10/20/30/40/50/60 Minutes

(To change the Auto Power-off setting, see

Changing the Label Printer Settings

on page 37.)

Other

Cutter Durable automatic cutter Durable automatic cutter

Environment Operating

temperature

/humidity

When running: between 50°F

(10°C) and 95°F (35°C) /

between 20% and 80%

The maximum wet bulb

temperature: 80.6°F (27°C)

Operating

temperature

/humidity

When running: between 50°F

(10°C) and 95°F (35°C) /

between 20% and 80%

The maximum wet bulb

temperature: 80.6°F (27°C)

Compatible operating systems

See support.brother.com for a complete and updated list of software.

Model Name QL-810W QL-820NWB

183

Because some P-touch Editor functions are not available with the Label Printer, keep the following points in

mind when using P-touch Editor to create templates.

You can check a preview of the printed template before the created template is transferred to the Label

Printer. For more information, see Transferring the Template to P-touch Transfer Manager on page 121.

Notes on Creating Templates 19

Some of the text in the template that is transferred to the Label Printer will be printed using similar fonts

and character sizes that are loaded in the Label Printer. As a result, the printed label may differ from the

image of the template created in P-touch Editor.

Depending on the text object setting, the character size may be automatically reduced or some of the text

may not be printed. If this occurs, change the text object setting.

Although character styles can be applied to individual characters with P-touch Editor, styles can be applied

to a block of text only with the Label Printer. In addition, some character styles are not available on the

Label Printer.

Backgrounds specified with P-touch Editor are not compatible with the Label Printer.

A P-touch Editor layout that uses the split printing function (enlarging the label and printing it on two or

more labels) cannot be transferred.

Only the portion of the label within the printable area is printed.

Fields that overflow the print area may not be printed completely.

Notes on Transferring Templates 19

The printed label may differ from the image that appears in the preview area of P-touch Transfer Manager.

If a barcode not loaded on the Label Printer is transferred to the Label Printer, the barcode will be

converted into an image if it is a 2-dimensional barcode. The image of the converted barcode cannot be

edited.

All transferred objects that cannot be edited by the Label Printer are converted into images.

Grouped objects will be converted into a single bitmap.

Notes on Using P-touch Transfer Manager

184

Notes on Transferring Data Other Than Templates 19

If the number or order of fields in a database is changed and only the database (.csv file) is transferred to

update it, the database may not link correctly with the template. In addition, the first line of data in the

transferred file must be recognized by the Label Printer as «field names».

Logos, symbols, and graphics downloaded to the Label Printer will automatically be scaled like the

resident font or any of the resident symbol in the library.

185

Supported Protocols and Security Features 20

Network Terms and Information 20

Interface Wireless IEEE 802.11b/g/n (Infrastructure Mode)

IEEE 802.11g/n (Wireless Direct Mode)

Ethernet

(QL-820NWB

only)

Ethernet 10BASE-T/100BASE-TX Auto Negotiation

Network

(Common)

Protocol (IPv4) ARP, RARP, BOOTP, DHCP, APIPA (Auto IP), mDNS, WINS,

NetBIOS name resolution, DNS Resolver, LPR/LPD, Custom Raw

Port/Port9100, FTP Server, TFTP client and server, SNTP client,

ICMP, LLMNR responder, SNMPv1/v2c

Protocol (IPv6) NDP, RA, DNS Resolver, LPR/LPD, mDNS, Custom Raw

Port/Port9100, FTP Server, TFTP client and server, ICMP, LLMNR

responder, SNMPv1/v2c

Network

(Security)

Wireless WEP 64/128 bit, WPA/WPA2-PSK, LEAP, EAP-FAST, PEAP,

EAP-TTLS, EAP-TLS

Network Terms and Information

186

Types of Network Connections and Protocols 20

You will find basic information about the advanced network features of the Label Printer, along with general

networking and common terms.

The supported protocols and network features differ depending on the model you are using.

Types of Network Connections 20

Peer-to-Peer printing using TCP/IP 20

In a Peer-to-Peer environment, each computer directly sends and receives data to each device. There is no

central server controlling file access or Label Printer sharing.

1Router

In a smaller network of two or three computers, we recommend the Peer-to-Peer printing method as it is

easier to configure than the Network Shared printing method. See Network Shared printing on page 187.

Each computer must use the TCP/IP Protocol.

Your Label Printer needs an appropriate IP address configuration.

If using a router, you must configure the Gateway address on the computers and your Label Printer.

TCP/IP

Network Terms and Information

187

Network Shared printing 20

In a Network Shared environment, each computer sends data via a centrally controlled computer. This type

of computer is often called a “Server” or a “Print Server”. Its job is to control the printing of all print jobs.

In a larger network, we recommend using a Network Shared printing environment.

The “server” or the “print server” must use the TCP/IP print protocol.

Your Label Printer needs to have an appropriate IP address configuration, except when the Label Printer

is connected via the USB interface to the server.

1 Client computers

2 Also known as “Server” or “Print server”

3 TCP/IP or USB

Network printer

(your Label Printer)

Network Terms and Information

188

Configuring Your Label Printer for a Network 20

IP Addresses, Subnet Masks and Gateways 20

To use the Label Printer in a networked TCP/IP environment, you must configure its IP address and subnet

mask. The IP address you assign to the print server must be on the same logical network as your host

computers. If it is not, you must correctly configure the subnet mask and the gateway address.

IP address 20

An IP address is a series of numbers that identifies each device connected to a network. An IP address

consists of four numbers separated by dots. Each number is between 0 and 254.

For example in a small network, you would normally change the final number:

•192.168.1.1

•192.168.1.2

•192.168.1.3

How the IP address is assigned to your print server: 20

If you have a DHCP/BOOTP/RARP server on your network, the print server will automatically obtain its IP

address from that server.

On smaller networks, the DHCP server may also be the router.

If you do not have a DHCP/BOOTP/RARP server, the Automatic Private IP Addressing (APIPA) protocol will

automatically assign an IP address from the range 169.254.0.1 to 169.254.254.254. The subnet mask is

automatically set to 255.255.0.0 and the gateway address is set to 0.0.0.0.

By default, the APIPA protocol is enabled. To disable the APIPA protocol, use BRAdmin Light or Web Based

Management (web browser).

Network Terms and Information

189

Subnet mask 20

Subnet masks restrict network communication.

For example, Computer 1 can communicate with Computer 2

• Computer 1

IP Address: 192.168.1.2

Subnet Mask: 255.255.255.0

• Computer 2

IP Address: 192.168.1.3

Subnet Mask: 255.255.255.0

The 0 in the Subnet mask signifies that there is no limit to communication at this part of the address. In the

example above, this means that you can communicate with any device with an IP address that begins with

192.168.1.x. (where x is a number between 0 and 254).

Gateway (and router) 20

A gateway is a network point that acts as an entrance to another network and sends data transmitted via the

network to an exact destination. The router knows where to direct data that arrives at the gateway. If a

destination is located on an external network, the router transmits data to the external network. If your network

communicates with other networks, you may need to configure the Gateway IP address. If you do not know

the Gateway IP address, contact your network administrator.

Network Terms and Information

190

Wireless Network Terms and Concepts 20

Security Terms 20

Authentication and encryption 20

Most wireless networks use some kind of security settings. These security settings define the authentication

(how the device identifies itself to the network) and encryption (how the data is encrypted as it is sent on the

network). If you do not correctly specify these options when you are configuring your Brother wireless

printer, it will not be able to connect to the wireless network. Make sure you configure these options

carefully.

Authentication and Encryption methods for a personal wireless network 20

A personal wireless network is a small network, for example using your Label Printer in a wireless network at

home, without IEEE 802.1x support.

To use your Label Printer in an IEEE 802.1x supported wireless network, see Authentication and Encryption

methods for an enterprise wireless network on page 191.

Authentication methods 20

Open system

Wireless devices are allowed to access the network without any authentication.

Shared key

A secret pre-determined key is shared by all devices that will access the wireless network.

The Brother wireless printer uses a WEP key as the pre-determined key.

WPA-PSK

Enables a Wi-Fi Protected Access Pre-shared key (WPA-PSK), which enables the Brother wireless printer

to associate with access points using TKIP for WPA-PSK.

WPA2-PSK

Enables a Wi-Fi Protected Access Pre-shared key (WPA2-PSK), which enables the Brother wireless

printer to associate with access points using AES for WPA2-PSK (WPA-Personal).

WPA/WPA2-PSK

Enables a Wireless Protected Access Pre-shared key (WPA-PSK/WPA2-PSK), which enables the Brother

wireless printer to associate with access points using TKIP for WPA-PSK or AES for WPA-PSK and

WPA2-PSK (WPA-Personal).

Encryption methods 20

None

No encryption method is used.

WEP

When using WEP (Wired Equivalent Privacy), the data is transmitted and received with a secure key.

Network Terms and Information

191

TKIP

TKIP (Temporal Key Integrity Protocol) provides per-packet key mixing, a message integrity check and

rekeying mechanism.

AES

Advanced Encryption Standard (AES) provides stronger data protection using a symmetric-key

encryption.

Network key 20

Open system/Shared key with WEP

This key is a 64-bit or 128-bit value that must be entered in an ASCII or hexadecimal format.

• 64 (40) bit ASCII:

Uses five text characters. For example, “WSLAN” (case-sensitive)

• 64 (40) bit hexadecimal:

Uses 10 digits of hexadecimal data. For example, “71f2234aba”

• 128 (104) bit ASCII:

Uses 13 text characters. For example, “Wirelesscomms” (case-sensitive)

• 128 (104) bit hexadecimal:

Uses 26 digits of hexadecimal data. For example, “71f2234ab56cd709e5412aa2ba”

WPA/WPA2-PSK and TKIP with AES

Uses a Pre-Shared Key (PSK) that is eight or more characters in length, up to a maximum of 63

characters.

Authentication and Encryption methods for an enterprise wireless network 20

An enterprise wireless network is a large network with IEEE 802.1x support. If you configure your printer in

an IEEE 802.1x supported wireless network, you can use the following authentication and encryption

methods:

When [Communication Mode] is set to [Ad-hoc]

Authentication Method Encryption Mode

Open System None

WEP

When [Communication Mode] is set to [Infrastructure]

Authentication Method Encryption Mode

Open System None

WEP

Public Key Authentication WEP

WPA/WPA2-PSK TKIP+AES

Network Terms and Information

192

Authentication methods 20

LEAP (For wireless network)

Cisco LEAP (Light Extensible Authentication Protocol) has been developed by Cisco Systems, Inc. and

uses a user ID and password for authentication.

EAP-FAST

EAP-FAST (Extensible Authentication Protocol-Flexible Authentication via Secured Tunnel) has been

developed by Cisco Systems, Inc. and uses a user ID and password for authentication, and symmetric key

algorithms to achieve a tunnelled authentication process.

The printer supports the following inner authentication methods:

• EAP-FAST/NONE

• EAP-FAST/MS-CHAPv2

• EAP-FAST/GTC

PEAP

PEAP (Protected Extensible Authentication Protocol) has been developed by Microsoft Corporation, Cisco

Systems and RSA Security. PEAP creates an encrypted SSL (Secure Sockets Layer)/TLS (Transport

Layer Security) tunnel between a client and an authentication server, for sending a user ID and password.

PEAP provides mutual authentication between the server and the client.

The printer supports the following inner authentication methods:

• PEAP/MS-CHAPv2

• PEAP/GTC

EAP-TTLS

EAP-TTLS (Extensible Authentication Protocol Tunnelled Transport Layer Security) has been developed

by Funk Software and Certicom. EAP-TTLS creates a similar encrypt SSL tunnel to PEAP, between a

client and an authentication server, for sending a user ID and password. EAP-TTLS provides mutual

authentication between the server and the client.

The printer supports the following inner authentication methods:

• EAP-TTLS/CHAP

• EAP-TTLS/MS-CHAP

• EAP-TTLS/MS-CHAPv2

• EAP-TTLS/PAP

EAP-TLS

EAP-TLS (Extensible Authentication Protocol Transport Layer Security) requires digital certificate

authentication both at a client and an authentication server.

Network Terms and Information

193

Encryption methods 20

TKIP

TKIP (Temporal Key Integrity Protocol) provides a per-packet key mixing a message integrity check and

rekeying mechanism.

AES

Advanced Encryption Standard (AES) provides stronger data protection using a symmetric-key

encryption.

CKIP

The original Key Integrity Protocol for LEAP by Cisco Systems, Inc.

User ID and password 20

The following security methods support a user ID less than 64 characters and a password less than 32

characters in length:

LEAP

EAP-FAST

PEAP

EAP-TTLS

EAP-TLS (For user ID)

When [Communication Mode] is set to [Infrastructure]

Authentication Method Encryption Mode

LEAP CKIP

EAP-FAST/NONE TKIP+AES

EAP-FAST/MS-CHAPv2 TKIP+AES

EAP-FAST/GTC TKIP+AES

PEAP/MS-CHAPv2 TKIP+AES

PEAP/GTC TKIP+AES

EAP-TTLS/CHAP TKIP+AES

EAP-TTLS/MS-CHAP TKIP+AES

EAP-TTLS/MS-CHAPv2 TKIP+AES

EAP-TTLS/PAP TKIP+AES

EAP-TLS TKIP+AES

194

General Procedure for the P-touch Template Function 21

The general procedure for using the P-touch Template function is described below.

For more information on specifying the various settings, see Printing Labels Using P-touch Template

on page 69.

Before connecting the Barcode Scanner to this Label Printer, make sure that the Barcode Scanner settings

match the settings in the P-touch Template Settings tool that is specified during preparation. For more

information, see Preparation on page 70.

aUse P-touch Editor to create a template and then transfer it to the Label Printer.

bConnect the Barcode Scanner to the Label Printer.

cScan the “P-touch template command” barcode to specify new settings or clear the previous settings.

dScan the “Basic settings” barcode to specify the number of copies.

eSpecify the appropriate settings (A, B, or C).

A. Standard Template Printing 21

i. Scan the “Preset template number” barcode.

B. Advanced Template Printing 21

i. Scan the “Select template” barcode, and then scan the barcodes under “For entering numbers”.

ii. Scan the barcode whose data you want to use or copy.

iii. Scan the “Begin printing” barcode.

C. Database Lookup Printing 21

i. Scan the “Select template” barcode, and then scan the barcodes under “For entering numbers”.

ii. Scan the key barcode for the database data.

iii. Scan the “Delimiter” barcode.

iv. Scan the “Begin printing” barcode.

fThe specified label is printed.

List of Barcodes for the P-touch Template

Function 21

List of Barcodes for the P-touch Template Function

195

List of Barcodes for Specifying Settings 21

For more information about using these barcodes for specifying the Label Printer settings, see Printing Labels

Using P-touch Template on page 69.

• When using the barcodes in this list, set “Trigger for P-touch Template Printing” and “Command Prefix

Character” to the factory settings in the P-touch Template Settings tool.

• Make sure you print the barcodes at a high resolution so that the barcode scanner can read them correctly

to print the labels you want.

P-touch template command (initialize + begin specifying settings)

Basic settings

Auto cut on 21 Auto cut off 21

Half cut on 21 Half cut off 21

Chain printing on 21 Chain printing off 21

Mirror printing on 21 Mirror printing off 21

Number of copies 21

List of Barcodes for the P-touch Template Function

196

For entering numbers 1

Preset template number

1 21 2 21

3 21 4 21

5 21 6 21

7 21 8 21

9 21 0 21

00 21

Preset template 1 21 Preset template 2 21

Preset template 3 21 Preset template 4 21

List of Barcodes for the P-touch Template Function

197

1These are used when specifying the number of copies printed and when selecting a template number.

Scan barcodes to specify a three-digit number, such as [0][0][7] or [0][1][5]. The setting is automatically applied when three digits have been

specified.

To change settings, scan the “Number of copies” barcode again when changing the number of copies or scan the “Select template” barcode again

when changing the template number, and then scan the barcodes for the new three-digit number.

Preset template 5 21 Preset template 6 21

Preset template 7 21 Preset template 8 21

Preset template 9 21 Preset template 10 21

Select template Number of serialized copies

Delimiter Initialize template data

Begin printing

^NN

^ID

198

Using the Battery Unit (Rechargeable Li-ion Battery included)22

Charging the Battery Unit

• Before use, you must charge the Battery Unit.

• To fully charge the Battery Unit, charge for approximately 2.5 hours.

aMake sure the Battery Unit is installed in the Label Printer.

bUse the AC Adapter and AC Power Cord to connect the Label Printer to an AC power outlet.

For QL-810W, the Battery ( ) LED lights in orange during charging, and it turns off when the Battery

Unit is fully charged.

For QL-820NWB, the Battery Power is shown on the LCD.

If the Battery Unit is not fully charged and you use the Label Printer to print, feed, or perform another

operation, the Battery Unit temporarily stops charging, and continues automatically after the operation is

completed.

Using the Battery Unit

(Optional: PA-BU-001) 22

Using the Battery Unit (Optional: PA-BU-001)

199

Stopping Battery Unit Charging

To stop charging the Battery Unit, disconnect the AC Adapter.

Notes on Using the Battery Unit

• Before use, fully charge the Battery Unit. Do not use it until it is fully charged.

• Charge the Battery Unit in environments between 50°F and 95°F (10°C and 35°C), otherwise the Battery

Unit will not charge. If the charging stops because the environment temperature is too low or too high,

place the Label Printer in environment between 50°F and 95°F (10°C and 35°C) and try charging again.

• If the Label Printer is used to print, feed, or perform another operation when both the battery is installed

and the AC Adapter is connected, the charging may stop even if the battery is not fully charged. When

the operation to the printer stops, the battery continue to charge.

• For QL-820NWB, the condition of Battery Unit can be checked from the LCD.

Battery Unit Characteristics

To ensure the best performance and longest life from the Battery Unit:

• Do not use or store the Battery Unit in a location exposed to extreme high or low temperatures as it may

discharge more quickly. This may happen when using a Battery Unit with a high charge (90% charged

or more) in a location exposed to high temperatures.

• Remove the Battery Unit when storing the Label Printer for a long period of time.

• Store a Battery Unit with a less than 50% charge in a cool dry place out of direct sunlight.

• Recharge the Battery Unit every six months if it is stored for a long period of time.

• If you touch a part of the Label Printer while the Battery Unit is charging, that part of the Label Printer

may feel warm. This is normal, and the Label Printer may be used safely; however, if the Label Printer

becomes extremely hot, discontinue use and allow to cool.

Using the Battery Unit (Optional: PA-BU-001)

200

Product Specifications 22

Rechargeable Li-ion Battery Unit 22

Size: approx. 4.92″ (W) x 7.76″ (D) x 2.72″ (H) (125 mm (W) x 197 mm (D) x 69 mm (H))

Weight: approx. 1.31 lb (0.59 kg)

Voltage: 14.4 V

Capacity: 1750 mAh

Charging/discharging cycle: approx. 300 times

Charging time: approx. 2.5 hours

201

P-touch template mode provides operations for inserting data into text and barcode objects in a downloaded

template from a Barcode Scanner to the connected Label Printer.

Because the Brother Barcode Scanner (optional: PA-BR-001) has been set according to the [P-touch

Template Settings] in the Printer Setting Tool, you can quickly use this Barcode Scanner without changing its

settings.

For information about using the Brother Barcode Scanner, see the instruction manual included with the

Barcode Scanner.

Using the Brother Barcode Scanner

(Optional: PA-BR-001) (QL-820NWB only)23

Источник

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Brother QL-810W specifications

Below you will find the product specifications and the manual specifications of the Brother QL-810W.

The Brother QL-810W label printer is an ENERGY STAR certified device that utilizes direct thermal print technology. With a maximum label width of 62 millimeters, it offers ample space for printing various types of labels. The printer has 6 MB of flash memory and can store up to 99 labels in its label memory.

Designed for versatility, the QL-810W is compatible with DK tape, allowing users to create high-quality labels. It also supports Apple AirPrint, enabling convenient printing from mobile devices. The printer features one USB 2.0 port for wired connectivity and is equipped with Wi-Fi capabilities for wireless printing. Additionally, it supports Wi-Fi Direct, providing a direct connection between the printer and compatible devices.

Measuring 125 millimeters in width, the QL-810W incorporates a compact design that makes it suitable for various workspaces. While it does not have an Ethernet LAN port, its wired and wireless connectivity options offer flexibility.

Overall, the Brother QL-810W label printer is a reliable and durable device, constructed with premium materials. Its ENERGY STAR certification indicates its energy efficiency, reducing environmental impact. With its direct thermal print technology, ample label width, and compatibility with Apple AirPrint, this label printer offers convenient and versatile printing options for individuals and businesses.

Print technology

Direct thermal

Connectivity technology

Wired & Wireless

Product color

Black, White

Battery technology

Lithium-Ion (Li-Ion)

General

Brand	Brother
Model	QL-810W \| QL-810W
Product	label printer
EAN	4977766771344, 4977766827072, 4977766827119, 0012502646334, 4977766769204, 4977766771382, 0012502672371, 4977766775090, 4977766827058
Language	English
Filetype	User manual (PDF), Datasheet (PDF)

Printing

Print technology	Direct thermal
Color	Yes
Maximum resolution	300 x 600 DPI
Print speed	176 mm/sec
Print speed	110 lpm
Maximum printing width	58 mm
Vertical printing	Yes
Rotated printing	Yes
Printing colors	Black, Red
Maximum print height	— mm
Text alignment	Center, Left
Minimum print length	1000 mm

Paper handling

Autocutter	Yes
Maximum label width	62 mm
Maximum label length	4 m

Ports & interfaces

Connectivity technology	Wired & Wireless
Ethernet LAN	—
Wi-Fi	Yes
Wi-Fi standards	802.11b, 802.11g, Wi-Fi 4 (802.11n)
USB port	Yes
USB 2.0 ports quantity	1
Wi-Fi Direct	Yes
Mobile printing technologies	Apple AirPrint

Performance

Flash memory	6 MB
Number of fonts	5
Tape type	DK
Tape size detection	Yes
Built-in barcodes	CODABAR (NW-7), Code 128 (A/B/C), Code 39, Code 93, Data Matrix, EAN128, EAN13, EAN8, GS1 DataBar, GS1 DataBar Expanded, GS1 DataBar Limited, GS1-128, ISBN-2, ISBN-5, ITF-25, MaxiCode, Micro QR Code, MicroPDF417, PDF417, POSTNET, QR Code, UPC-A, UPC-E
Page description languages	ESC P, Raster_P
Security algorithms	AES, EAP-FAST, EAP-TLS, EAP-TTLS, LEAP, PEAP, TKIP, WEP, WPA-PSK, WPA2-PSK
Number of styles	8

Design

Product color	Black, White
Display	—
Housing material	Plastic

Power

Battery technology	Lithium-Ion (Li-Ion)
Auto power off	Yes
Rechargeable	Yes

Weight & dimensions

Width	125 mm
Depth	234 mm
Height	145 mm
Weight	1120 g

Packaging content

AC adapter included	Yes
Manual	Yes
Quick start guide	Yes
Warranty card	Yes
Bundled software	P-touch Editor Lite\nP-touch Editor 5\nP-touch Editor Lite LAN\nP-touch Address Book\nBR Admin Light
Cables included	AC, USB
Batteries included	Yes
Drivers included	Yes

Other features

Label memory	99 label(s)
Date & time printing	Yes
Languages support	CHI (SIMPL), CZE, DAN, DEU, DUT, ENG, ESP, FIN, FRE, HUN, ITA, JPN, NOR, POL, POR, RUS, SWE, TUR
Number of languages	18
Number of frames	126

Logistics data

Harmonized System (HS) code

84433210

Technical details

Sustainability certificates

ENERGY STAR

Packaging data

Package weight	2660 g
Package depth	184 mm
Package height	232 mm
Package width	298 mm

System requirements

Windows operating systems supported	Yes
Mac operating systems supported	Yes
Linux operating systems supported	Yes

Frequently Asked Questions

Can’t find the answer to your question in the manual? You may find the answer to your question in the FAQs about the Brother QL-810W below.

Does the Brother QL-810W have ENERGY STAR sustainability certificates?

Yes, the Brother QL-810W has ENERGY STAR sustainability certificates. This means it meets energy efficiency standards and is environmentally friendly.

What is the print technology used in the Brother QL-810W?

The Brother QL-810W uses direct thermal print technology, which means no ink or toner is required. This can save the user money and is more convenient.

How much flash memory does the Brother QL-810W have?

The Brother QL-810W has 6 MB of flash memory. This allows for storing and printing a large number of labels without needing to constantly transfer data.

How many labels can the Brother QL-810W store in its label memory?

The Brother QL-810W can store up to 99 labels in its label memory. This provides ample space for organizing and printing various types of labels.

Can the Brother QL-810W be connected to Wi-Fi?

Yes, the Brother QL-810W can be connected to Wi-Fi. This allows for wireless printing from compatible devices, providing convenience and flexibility for the user.

How do I troubleshoot if I am unable to install the applications for use with mobile devices for the Brother QL-810W label printer?

To troubleshoot if you are unable to install the applications for use with mobile devices for the Brother QL-810W label printer, follow these steps:
1. Confirm the Wireless Direct settings of the Label Printer and connect the Label Printer to your computer using a USB cable.
2. Make sure you have purchased a USB cable to connect your printer and Android mobile device.
3. Check the security software settings on your computer. Confirm your settings in the installation dialog box and allow access when the security software alert message appears during the Label Printer installation.
4. Verify that the security settings (SSID/Network Key) you entered are correct. If needed, refer to the instructions supplied with your wireless access point/router to find the correct security settings.
5. Ensure that your Label Printer is within about 3.3 feet (one meter) of the mobile device when configuring the Wi-Fi network settings. Also, move your Label Printer to an obstruction-free area.
6. If there are obstructions such as walls or furniture between your Label Printer and the mobile device, move your Label Printer to an obstruction-free area.
7. Check if any wireless devices, Bluetooth-equipped devices, microwave ovens, digital cordless phones, or other devices are near your Label Printer or the wireless access point/router. If so, move those devices away from your Label Printer or wireless access point/router.
8. If you are using MAC Address filtering, confirm the MAC address by printing the Printer Settings Report or checking the Infrastructure Mode on the LCD (QL-820NWB only).
9. If your wireless access point/router is in stealth mode (not broadcasting the SSID), make sure you type the correct SSID name during the installation or when using the Printer Setting Tool.
By following these troubleshooting steps, you should be able to resolve any issues with installing the applications for use with mobile devices for the Brother QL-810W label printer.

What should I do if I am unable to connect the Brother QL-810W label printer to my mobile device using a USB cable?

To troubleshoot if you are unable to connect the Brother QL-810W label printer to your mobile device using a USB cable, follow these steps:
1. Confirm that the Wireless Direct settings of the Label Printer are properly configured.
2. Connect the Label Printer to your computer using a USB cable.
3. Install the necessary applications for use with mobile devices. These applications can be downloaded for free from the App Store (for Apple devices) or Google Play (for Android devices).
4. Launch the Printer Setting Tool on your computer and navigate to the Communication Settings.
5. Select the appropriate interface (Infrastructure and Wireless Direct or Wireless Direct) in the Communication Settings.
6. On your mobile device, go to the Wi-Fi settings screen and select the SSID of the Label Printer.
7. Enter the password for the Label Printer, which can be found on the product serial number label in the DK Roll Compartment of the Label Printer.
8. Once connected, you should be able to use the applications to print directly from your mobile device to the Label Printer.
By following these steps, you should be able to troubleshoot and resolve any issues with connecting the Brother QL-810W label printer to your mobile device using a USB cable.

How can I troubleshoot if the Wireless Direct settings are not working properly on the Brother QL-810W label printer?

To troubleshoot if the Wireless Direct settings are not working properly on the Brother QL-810W label printer, follow these steps:
1. Check the Wireless Direct settings on the Label Printer. Press the Power button to turn off the Label Printer, then press and hold the Power button to turn it back on.
2. Make sure the SSID (Network Name) and Network Key (password) entered for the Wireless Direct mode are correct. The default SSID is «DIRECT-*****_QL-810W» or «DIRECT-*****_QL-820NWB» (where ***** is the last five digits of the product serial number). The default password is «810*****/820*****» (where ***** is the last five digits of the product serial number).
3. Verify that the Label Printer is within range of your mobile device or computer. Move the Label Printer closer to the device if necessary.
4. Check for any obstructions that may interfere with the wireless signal, such as walls or other electronic devices. Remove any obstructions or move the Label Printer to a different location.
5. Restart your mobile device or computer and try connecting to the Label Printer again.
6. If the issue persists, reset the Wi-Fi settings of the Label Printer and reconfigure the Wireless Direct settings.
By following these troubleshooting steps, you should be able to resolve any issues with the Wireless Direct settings on the Brother QL-810W label printer.

What should I check if I am experiencing communication issues between the Brother QL-810W label printer and my Windows computer?

To troubleshoot communication issues between the Brother QL-810W label printer and your Windows computer, follow these steps:
1. Ensure that the Label Printer is connected to your computer using a USB cable or via a Bluetooth connection (QL-820NWB only).
2. Check the communication settings in the Printer Setting Tool. Open the Printer Setting Tool on your computer and navigate to the Communication Settings.
3. Verify that the communication settings are correctly specified for the Label Printer. You can change the communication information in the Communication Settings.
4. Make sure that the communication settings are not disabled. If the «Disable these settings» checkbox is selected, the settings cannot be specified or changed. Clear the checkbox to enable the settings.
5. Check the current status of the settings in the Communication Settings. Select «Current Status» to view the current settings.
6. Ensure that the correct Label Printer is selected in the Printer list. The connected Label Printers are listed in the Printer section of the Communication Settings.
By following these steps, you can check and troubleshoot the communication settings between the Brother QL-810W label printer and your Windows computer.

How do I troubleshoot if I am unable to create and print labels using the Brother iPrint&Label application on my smartphone or tablet with the Brother QL-810W label printer?

To troubleshoot if you are unable to create and print labels using the Brother iPrint&Label application on your smartphone or tablet with the Brother QL-810W label printer, follow these steps:
1. Check the cable connection between your mobile device and the Label Printer. Ensure that the USB cable is securely connected to both devices.
2. Verify that the Brother iPrint&Label application is installed on your mobile device. If not, download and install the application from the App Store (for Apple devices) or Google Play (for Android devices).
3. Make sure that the Label Printer is turned on and within range of your mobile device. Ensure that the Label Printer is connected to the same Wi-Fi network as your mobile device.
4. Open the Brother iPrint&Label application on your mobile device and select the label template you want to use.
5. Customize the label design by adding text, images, or barcode data as needed.
6. Preview the label to ensure it appears as desired.
7. Select the Brother QL-810W label printer as the printing device within the Brother iPrint&Label application.
8. Adjust any printing settings, such as label size or print quality, if necessary.
9. Tap the «Print» button to send the label to the Brother QL-810W label printer for printing.
By following these troubleshooting steps, you should be able to resolve any issues with creating and printing labels using the Brother iPrint&Label application on your smartphone or tablet with the Brother QL-810W label printer.

How do I troubleshoot if I am unable to install the applications for use with mobile devices for the Brother QL-810W label printer?

To troubleshoot if you are unable to install the applications for use with mobile devices for the Brother QL-810W label printer, follow these steps:
1. Confirm the Wireless Direct settings of the Label Printer and connect the Label Printer to your computer using a USB cable.
2. Make sure you have purchased a USB cable to connect your printer and Android mobile device.
3. Check the security software settings on your computer. Confirm your settings in the installation dialog box and allow access when the security software alert message appears during the Label Printer installation.
4. Verify that the security settings (SSID/Network Key) you entered are correct. If necessary, refer to the instructions supplied with your wireless access point/router to find the correct security settings.
5. Ensure that your Label Printer is within about 3.3 feet (one meter) of the mobile device when configuring the Wi-Fi network settings. Also, move your Label Printer to an obstruction-free area.
6. If there are obstructions such as walls or furniture between your Label Printer and the mobile device, move your Label Printer to an obstruction-free area.
7. Check if any wireless devices, Bluetooth-equipped devices, microwave ovens, digital cordless phones, or other devices are near your Label Printer or the wireless access point/router. If so, move these devices away from your Label Printer or wireless access point/router.
8. If you are using MAC Address filtering, confirm the MAC address by printing the Printer Settings Report or checking the [Infrastructure Mode] on the LCD (QL-820NWB only).
9. If your wireless access point/router is in stealth mode (not broadcasting the SSID), make sure you type the correct SSID name during the installation or when using the Printer Setting Tool.
By following these troubleshooting steps, you should be able to resolve any issues with installing the applications for use with mobile devices for the Brother QL-810W label printer.

What should I do if I am unable to connect the Brother QL-810W label printer to my mobile device using a USB cable?

To connect the Brother QL-810W label printer to your mobile device using a USB cable, follow these steps:
1. Ensure that the Label Printer is turned on and the USB cable is securely connected to both the Label Printer and your mobile device.
2. On your mobile device, go to the settings and enable USB debugging mode. This option is usually found in the developer options or developer settings.
3. Install the necessary printer driver software on your mobile device. You can usually find the driver software on the Brother website or in the app store for your specific mobile operating system.
4. Once the driver software is installed, open the printing application on your mobile device.
5. In the printing application, select the Brother QL-810W label printer as the default printer.
6. Choose the label size and layout settings according to your requirements.
7. Select the document or image you want to print and click on the print button.
8. The Brother QL-810W label printer should now be connected to your mobile device and ready to print.
By following these steps, you should be able to connect the Brother QL-810W label printer to your mobile device using a USB cable.

How can I troubleshoot if the Wireless Direct settings are not working properly on the Brother QL-810W label printer?

To troubleshoot if the Wireless Direct settings are not working properly on the Brother QL-810W label printer, follow these steps:
1. Check the Wireless Direct settings on the label printer. Press the Power button to turn off the label printer, then press and hold the Power button to turn it back on.
2. Verify that the SSID (Network Name) and Network Key (password) entered for the Wireless Direct mode are correct. The default SSID for the QL-810W label printer is «DIRECT-*****_QL-810W» (where ***** represents the last five digits of the product serial number). The default password is «810*****» (where ***** represents the last five digits of the product serial number).
3. Ensure that the label printer is within range of the mobile device or computer you are trying to connect to. Move the label printer closer to the device if necessary.
4. Check for any obstructions, such as walls or furniture, that may interfere with the wireless signal. Remove any obstructions or move the label printer to a different location.
5. Restart both the label printer and the mobile device or computer you are trying to connect to. Turn off the label printer, then turn it back on. Restart the mobile device or computer.
6. If the issue persists, reset the Wi-Fi settings of the label printer. Refer to the manual for instructions on how to reset the Wi-Fi settings.
By following these troubleshooting steps, you should be able to resolve any issues with the Wireless Direct settings on the Brother QL-810W label printer.

What should I check if I am experiencing communication issues between the Brother QL-810W label printer and my Windows computer?

To troubleshoot communication issues between the Brother QL-810W label printer and your Windows computer, follow these steps:
1. Check the compatibility of your Windows operating system with the Brother QL-810W label printer. Ensure that your Windows version is supported by the printer.
2. Verify that the USB cable is securely connected between the label printer and your computer. Try using a different USB cable if the issue persists.
3. Install the necessary printer driver software on your Windows computer. You can usually find the driver software on the Brother website or in the provided installation CD.
4. Ensure that the printer driver is correctly installed and up to date. You can check for driver updates on the Brother website or through the Windows Device Manager.
5. Restart both the label printer and your Windows computer. Sometimes, a simple restart can resolve communication issues.
6. Disable any firewall or antivirus software temporarily to check if they are blocking the communication between the label printer and your computer.
7. If you are using a wireless connection, ensure that both the label printer and your computer are connected to the same Wi-Fi network.
By following these troubleshooting steps, you should be able to resolve communication issues between the Brother QL-810W label printer and your Windows computer.

How do I troubleshoot if I am unable to create and print labels using the Brother iPrint&Label application on my smartphone or tablet with the Brother QL-810W label printer?

To troubleshoot if you are unable to create and print labels using the Brother iPrint&Label application on your smartphone or tablet with the Brother QL-810W label printer, follow these steps:
1. Ensure that your smartphone or tablet is connected to the same Wi-Fi network as the Brother QL-810W label printer.
2. Check if the Brother iPrint&Label application is installed and up to date on your smartphone or tablet. If not, download and install the latest version from the app store.
3. Verify that the label printer is turned on and connected to the Wi-Fi network. Check the Wi-Fi indicator on the label printer to ensure it is connected.
4. Open the Brother iPrint&Label application on your smartphone or tablet and select the QL-810W label printer as the printing device.
5. Make sure the label roll is properly loaded in the label printer and the correct label size is selected in the application.
6. Check the label design and content in the Brother iPrint&Label application. Ensure that the label design is within the printable area and the content is correctly entered.
7. If the issue persists, try restarting both the label printer and your smartphone or tablet. Sometimes, a simple restart can resolve connectivity issues.
By following these troubleshooting steps, you should be able to resolve any issues with creating and printing labels using the Brother iPrint&Label application on your smartphone or tablet with the Brother QL-810W label printer.

What is the weight of the Brother QL-810W?

The Brother QL-810W has a weight of 1120 g.

What is the height of the Brother QL-810W?

The Brother QL-810W has a height of 145 mm.

What is the width of the Brother QL-810W?

The Brother QL-810W has a width of 125 mm.

What is the depth of the Brother QL-810W?

The Brother QL-810W has a depth of 234 mm.

What does DPI stand for?

DPI stands for Dots Per Inch and is the number of ink droplets (per inch) that end up on the paper when printing.

Is the manual of the Brother QL-810W available in English?

Yes, the manual of the Brother QL-810W is available in English .

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Введение 0

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Оглавление

Описание деталей 1

Вид спереди 1

Подключение адаптера переменного тока 1

Установка дисковой батарейки (только для QL-820NWB) 1

Настройка языка ЖК-дисплея (только для QL-820NWB) 1

Настройка даты и времени (только для QL-820NWB) 1

ЖК-дисплей (только для QL-820NWB) 1

Экран 1

Параметры ЖК-дисплея 1

Brother QL-810W specifications

General

Printing

Paper handling

Ports & interfaces

Performance

Design

Power

Weight & dimensions

Packaging content

Other features

Logistics data

Technical details

Packaging data

System requirements

Frequently Asked Questions

Does the Brother QL-810W have ENERGY STAR sustainability certificates?

What is the print technology used in the Brother QL-810W?

How much flash memory does the Brother QL-810W have?

How many labels can the Brother QL-810W store in its label memory?

Can the Brother QL-810W be connected to Wi-Fi?

How do I troubleshoot if I am unable to install the applications for use with mobile devices for the Brother QL-810W label printer?

What should I do if I am unable to connect the Brother QL-810W label printer to my mobile device using a USB cable?

How can I troubleshoot if the Wireless Direct settings are not working properly on the Brother QL-810W label printer?

What should I check if I am experiencing communication issues between the Brother QL-810W label printer and my Windows computer?

How do I troubleshoot if I am unable to create and print labels using the Brother iPrint&Label application on my smartphone or tablet with the Brother QL-810W label printer?

How do I troubleshoot if I am unable to install the applications for use with mobile devices for the Brother QL-810W label printer?

What should I do if I am unable to connect the Brother QL-810W label printer to my mobile device using a USB cable?

How can I troubleshoot if the Wireless Direct settings are not working properly on the Brother QL-810W label printer?

What should I check if I am experiencing communication issues between the Brother QL-810W label printer and my Windows computer?

How do I troubleshoot if I am unable to create and print labels using the Brother iPrint&Label application on my smartphone or tablet with the Brother QL-810W label printer?

What is the weight of the Brother QL-810W?

What is the height of the Brother QL-810W?

What is the width of the Brother QL-810W?

What is the depth of the Brother QL-810W?

What does DPI stand for?

Is the manual of the Brother QL-810W available in English?